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Review by Marywanders5 months ago
Crédit qui expire durant le confinement et pas de prolongation possible. Du vol tout simplement ! A fuir !
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Review by Shirley Moats8 months ago
I purchased a haircut in 12/2019 though had to cancel appointment and received a credit for the haircut amount. In March 2020, I made another appointment, but due to confinement, was not able to use it (since all salons were closed) and my appointment was canceled by Balinea. On May 30, I tried to use my credit again. On my account, I was notified that my credit expired on May 18... one week after deconfinement began. Upon seeing this, I called customer service to ask if I may have my credit re-instated. The customer service representative with whom I spoke said she was not able to re-instate my coupon. She was not entirely professional, and I mentioned this in my email to Balinea's customer service. After sending this email, the woman with whom I spoke called back from a blocked phone number to complain/argue about the email that I had written. That was pretty surprising and unprofessional.
As a customer of Balinea for the past four years, after this experience, I will no longer be using their service. I have already made my haircut appointment directly with the salon. Due to their lack of concern for the well-being of their customers, I do not recommend this service. It is clear that their desire for profit impedes their ability to provide quality service. However, they do not realize that in the long term, this lack of regard for their customers will impact their profits. I have already seen many complaints here about the same issue by many other unhappy customers.
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Review by en igma1 year ago
easy to use and safe
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Review by Allen1 year ago
Easy to use very responsive and clear
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Review by Madame BONNEFOUS1 year ago
Simple, rapide et efficace
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Review by Talia Stevenson1 year ago
very easy to browse and compare businesses
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Review by Farah1 year ago
Excellente prestation!! Yaëlle a été adorable!!!
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Review by Mme CA1 year ago
Rapide et simple
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Review by client(e)1 year ago
Great experience as usual
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Review by Madame Caroline1 year ago
SERVICE RECLAMATIONEFFICACE
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Review by client(e)1 year ago
super pratique, on trouve tjrs une prestation convenable!
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Review by client ZG2 years ago
Super, simple et efficace!
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Review by yuki752 years ago
Super selection de soins.
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Review by Maha Sami2 years ago
Very rich and classy hotel I really enjoyed my time at the spa thank you so much majesty hotel ❤️❤️❤️
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Review by client2 years ago
Excellent!!
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Review by client2 years ago
Excellent massage !!!!
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Review by client2 years ago
Super giga cool
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Review by Dorothée2 years ago
Site efficace
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Review by Ang�lique2 years ago
Excellent j'adore
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Review by Client2 years ago
Rapide et simple
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Review by douha2 years ago
Rapide, Facile et efficace! :)
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Review by Quéré2 years ago
Simple, facile et rapide.
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Review by Client2 years ago
pratique, efficace
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Review by client2 years ago
Application Très facile à utiliser, réservation hyper rapide. Top