Bakeren Og Kokken Reviews

I received everything in no time and in perfect state. It’s a great website.

They have good prices, they delivered very quickly, and I am happy with their service.

Great website, super-fast shipping! Really nice selection of items and good prices. Highly recommend!

Really amatuer customer service.
I called for return when the package hasn't been receives yet. They say just tell the pickup point to return. Which the package couldnt be delivered because it needs a new return label.
After check on email with them back and forth, and been told 'the package will be sent back soon."
The package still didn't get sent back.
Until they finally realize they need to sent me a return label.
And now the package was returned. But somehow in a wrong address. Because they gave me the wrong return label.

They somehow come back and ask me, did I recieve the package. Like what???

Is this how the cuatomer service is? Talking kukubananas...

I will never buy anything from them anymore knowing how bad the customer service is. They don't put a lot effort into making customer happy.

And the pot I spent 1200kr on, was made in china. I could get the same thing in clasolhson for 500kr. How crazy is this shop!??

The items were reasonably priced, and the parcel arrived a few days after I placed the order. I'm happy with my purchase.

Very satisfied with the service! I ordered the girll and several days later saw that the price dropped. Bakeren og Kokken refunded me the difference.

They are very slow to dispatch but their customer service is amazing.
Considering how terrible every single norwegian company is, the customer service I have gotten was exceptional.

I ordered an item on sale and paid with my bankcard. Got a confirmation on email. But 5 days later I got an email saying that they would not send me what I ordered and that they would pay me back in a few days. The explanation was that it was wrongly priced. I checkd their homepage and there the item was still on sale for the same price as I had paid 5 days earlier. Took a whole week for me to receive my money back!

Ordered 3 weeks ago, not received items, spoke to them on the phone 10 days ago and told items were ready for despatch, sent them an email 1 week ago given a case number - no further contact from them, luckily have not paid for items, sent another email cancelling order!

On their website it listed that they had what I ordered in stock and that it would take 3-4 days to get to me. It took them 9 days to mail it to me and they only did so after I contacted them and were upset about them not keeping what they promised. I received no reply from customer service.