Returned a bikini 5 weeks ago and have still not received a refund. Communication has been terrible. Would not recommend buying from here.
Will be taking this forward to a small
claims court in the next few days.
Review by Imna2 months ago
Have spent near enough a grand on bikinis from here in the last 3 and a half years. Only once have they sent the wrong size. Bikinis are great and I order the xxxl tops but one broke so ordered another one the same size and even though both xxxl completely different sizes!! Just wish they had some form of contact so when ordering next time can make sure it's what I want.
Review by Anparasi3 months ago
I have 4 bikinis from bahimi and all of them are stunning and fit well. I had a minor issue with the last bikini in which I received the opposite of what I ordered (I ordered a small top and medium bottoms but was sent a medium top and small bottoms) but Bahimi were very quick to rectify this. Will always be my go to bikini site
Review by SchoedingersCat3 months ago
Returned my order 16 days ago & haven't even had an email to say they have been received! Have tried to contact about my refund more than once and have not had a response. Disgrace.
Review by Kesara Kirche3 months ago
Love Bahimi. So flattering and amazing quality for the price. Perfect for pool parties, or just chilling by the pool <3
Review by Ruzzie3 months ago
Both me and my wife order from here, obviously my purchases are presents for her :-)
The bikins are lovely and always look stunning on my wife.
However the customer service could be improved, we recently ordered 3 bikini's and only two arrived. But the invoice is hand written with 'out of stock' with one of them but the money was still taken.
After several emails and chasing the refund is still not in our account.
Review by Sajben4 months ago
Ordered a bikini for my holiday but didn’t receive a confirmation email. I contacted them to ask why. Then I got a text and email to say the delivery would be by dhl tomorrow so was looking forward to receiving my bikini. Now got another email to say my account will be refunded for the bikini. I haven’t even received it or sent it back for tefund. It’s still showing that it’s in stock in my size, so why am I getting a refund when I actually want the bikini? I have tried to contact customer care but it is not giving me an option to message them now! Totally confused!
Review by Peater Leybel4 months ago
I bought a few pieces on the website a few days ago and the money came out of my account. However I did not receive any order confirmation by email, just a message saying my parcel was due to be delivered yesterday... yet nothing arrived. Becoming more concerned that I have been scammed considering I can’t find any contact information for the company anywhere and when I click on my tracking details it doesn’t even say it has been shipped. The only information I can find on DPD is ‘we've received your order details, but have not yet received your parcel’ ... which is slightly worrying. My parcel number is 15976853328959 and I would appreciate any information on when and if I will receive this as I need it for Wednesday. Really disappointed as I spent almost £100!
Review by Angeluz4 months ago
I had some problems in receiving my bikini and contacting the line but I must say that they did a fantastic job in the end and resolved the issue in the most efficient and professional way after reporting my problem throw here. The bikini I purchased the sable smoke bikini is absolutely beautiful and unique. The material is very highly quality and I’m extremely happy with it. Thank you bahimi ai have gotten so many compliments
Review by Pichet4 months ago
I am still waiting for a resolution to my issue regarding 2 items missing from my order that i paid for. Bahimi are saying they packed them but the customs bill has them missing hence somewhere along the journey they have vanished. As a customer i should not pay for this error. Bahimi should have insurance. I have followed up twice now with no response. Really poor customer service!!!!!!!!!!!!!!!!!!!!!!!!!
Review by Gjplc4 months ago
Awful at every point in the journey and they've really done nothing to resolve an issue.
Some people may get lucky, but the real test of a company is how they behave when something goes wrong - and Bahimi is shocking.
Long story short I'm still trying to chase a refund of a bikini received 8 weeks ago. Even after it was sent recorded!
Review by Andszey AnneuAYBK4 months ago
I have emailed a number of times and have no one has answered the question that I have asked! Ordered a bikini and needed another size in the bottoms, kept ordering online to then receive an email to say they are out of stock however online it says they are still available!
I have now been given a delivery date, yet the courier has not received my Parcel and it is due to be delivered today!
Review by Lefto4 months ago
Please do not waste your time or money with this company. They are con artists. They take your money and then say the item isn't in stock.
Review by Wannah Kelgenbaeva5 months ago
I ordered a bikini and received back on July 9th. They sent me the wrong bottoms so I returned it the next day on July 10th. I still HAVE NOT received my refund, they tried to tell me that the order number I gave them they couldn't find even though it was from Bahimi for my order and came in my email for proof. Now they are not responding to my emails. Poor customer service and they owe me $60.00
Review by Malok5 months ago
The swimsuits are beautiful I have 4 of them but they should clearly state that there are no returns allowed because I returned one of them and never got my money back or a response to my inquiry sent at their email .
Review by Kathinka5 months ago
Absolutely loved my Paradiso bikini! Can’t wait to buy more! :)
Review by Familton5 months ago
After seeing so many bad reviews I was a bit nervous when ordering from this company but I’m so glad I did. The bikinis are absolutely beautiful and fit my shape perfectly. Super fast reliable delivery and very quick response to my return. Highly recommend
Review by Mikayle5 months ago
Could someone possibly help me. My order number is 100079296 and i purchased a bikini on the 19th June and was emailed to say it was despatched and coming today. But i have recently had a email to say my bikini will be refunded to me in the next 5 days? I need this bikini for my holiday. Could someone please help me with this.
Review by Yanielka5 months ago
My partner ordered for my birthday as I had wanted a bikini from this website for weeks..
They sent the wrong size bikini bottoms initially then my partner had to pay £10 postage to get the right size in time for my birthday.. Didn't get the order until four days later and now they refuse to refund the £10 pound delivery cost and ignored all emails.
Would not order from this site again.
Review by Mella Sriloymuang5 months ago
For anyone who has made an order and hasn't received any confirmation etc what steps should I take?
Review by Cailleux5 months ago
So I ordered two bikini. Small bottoms and large top. One bikini bottom was a small but I felt the fit was more medium maybe large. The other bikini fit okay ish. I need some boob tape to stop a nip slip tho lol. Anyways the one that didn't fit I sent back about a week and a half ago, there was no email to say they have the return and is processing refunds or anything of the sort!! There's no way of contact on their website!! Luckily the one I sent back wasn't that expensive but I'm not exactly rolling in cash. I could do with the extra £20 😂🤷♀️
I'm not happy at all.
Review by Adebolu5 months ago
Ordered 2 different bikinis... Sizings are all wrong. Feel like I'll need fake boobs just so they sit properly.
Only good thing was the quick refund.
Review by Shirdieswaran6 months ago
I was super hesitant to purchase from this site after reading the reviews about delivery and customer service issues.
I noticed that CUstomer service responded to each complaint so I decided to give it a go.
So glad I did.
Suits came in 5 days and suits fit amazing!
Haven’t worn in the water yet so illl update my review once I start wearing.
Stoked that you can shoes different sizes for the top and bottom, so important!
I do wish the site had a review option for each suite and described the material of the bikini better.
#yourrippedrealtor
Review by Bafford6 months ago
I ordered a XS and received a Small. I can’t find a customer service number anywhere. 1000002328 is my order number. Can someone plz communicate with me here
This actually still has not been resolved. I just sent another email regarding this.
Review by Foroni Vilotte6 months ago
I placed an order last week and didn’t receive the confirmation email, despite checking the junk folder.
I’ve emailed twice and not had a single response.
I’ve had an email and text confirming my order would be delivered last week by dpd, but it never arrived and the tracking status said they haven’t yet received my parcel.
What the hell? I’m £50 down and yet getting no response and no sign of my order.
