Bags Of Love Reviews

Do not get anything printed at this site! I had zippo lighter printed for my brother's birthday. The printing was terrible quality, had an awful blue outline around the image and looked like a 5 year old had done it. It cost £50 and they said they wouldn't refund it and would give me a £5 voucher to spend in the store. Needless to say I would have no use for that as I wouldn't dream of ever having anything printed here again.

Love this company. Actually, I think I love them too much. I'm always on their website making designs. I have gotten soap dispensers, framed prints, canvas prints and curtains and haven't found a single quality issue. It's addicting to be able to customize almost everything to exactly how you want. My message to their team is to keep up the quality work you're doing. I'm already thinking about the next curtain I need for them to make me🙂

I was really impressed with my photo cube. The photos came out really clear and it will become a treasured heirloom. I received my photo cube very quickly and considering it came from London to Perth in the middle of the Covid19 pandemic the post was exceptionally fast. Very pleased with the product and Bags of Love Team were really professional.

The quality of the pillowcase I ordered was great. The print of the photos was excellent and I am so very pleased with the product. I would definitely use again and recommend them. The delivery was delayed a few days owing to the pandemic but in the grand scheme of things that is not a big deal.

Thank you to the team for the beautiful blanket. This was for my sisters birthday with pictures of the kids and she absolutely loved it. Quick delivery, and made suggestions / amendments to get the pictures clear. Would definitely recommend them to anyone

I Have used site for several years and recommended numerous times but latest order went wrong and left me disappointed.

I have hopefully taken out all personal feelings and stuck to clear facts so review is not blocked

A photo lighter was ordered on 9th June but after no delivery I contacted customer service on 17th to be told they had sent a quality check to wrong email as there's a "QUIRK" in email systems.

After okaying the progression of order I was told order would be produced that day - I did stress it was for an overseas wedding gift and needed by Thursday.

I was told no problem with delivery date and awaited confirmation.
Received no confirmation so rang back - advised a tooling issue but sure a one off could be produced and would be called first thing - again no call back so and told call would be 20 minutes maximum.. 90 minutes later I called and spoke to "Mathew" who was also initial advisor - he proceeded to inform ne item couldn't be made and apologised as he'd rang wrong number and taken my email down wrongly.

Queried why no calls off other advisors either as I had dealt with 3 advisors - Mathew apologised offered a mug as an apology.

I did asked for names of other advisors to make complaint as item was for a overseas gift and delays left me unable to purchase it elsewhere and Mathew was unable to provide - he did state it was company policy not to provide these details.

With a knowledge of consumer law I pressed him to state it was company policy at which he said it was his judgement call.

This decision by Mathew left me annoyed and upset so I still raised a complaint - not for any compensation but to understand where order had gone wrong and hopefully prevent others experiencing same issues.

I rang again and despite being cut off twice my refund was processed swiftly.

following week I had long dialogue with Shyama at customer service who was very pleasant to deal with and explained Mathews reticence to provide information was due to inexperience and not being sure what he could share and that no deliberate attempt was made to deceive me which I accepted.
Shyma did offer voucher to value of order which I declined but did appreciate offer hence title of review says overall good customer service and review rating has gone up to two stars from one as still did not receive order originally so feel I cant give higher.

Product good. Delivery good. Will be making a second order shortly

Easy purchase, arrived quickly and just what I wanted. A slight misunderstanding on my part was easily addressed with a live chat. Thanks

Excellent service & high quality product, just as described. So pleased with purchase, would definitely order from them again.

I changed my review on the understanding that I would have a new order unfortunately that isn’t possible.So it’s regrettable that my first review should stay which was very disappointing on the print I received.The customer service says, that it’s my picture that is not clear enough for print. Which if that’s correct why does it say on the site that the photo is good for printing,and was printed. BAFFLING.

The product I received was amazing, and of very good quality. My friends were really appreciative of the gifts.

The ordering process could have been a lot easier. The website wasn't very intuitive as far as entering in my shipping information, and numerous emails had to be sent back and forth just to get the order shipped out.

A well-made product at a good price, with very quick production and delivery. The product customisation tool was also very easy to use and gave an accurate view of what the final product would look like.

Very good quality product and prompt delivery. We created wrapping paper for my Dad’s 90th Birthday using old photos. He was more pleased with that than the presents inside!

My Sisters And Myself Got Leggings Made for The Memory Walk For The Alzheimers Society And They Are Absolutely Amazing. .x

Ordered a soft bag, light grey with white stars, with my grandson’s name on. Arrived promptly, excellent quality and beautifully boxed... In fact my daughter has kept the box to store some of her baby’s things in too! Highly recommend.

Great customer service!

The blanket is beautiful and my daughter loved it

High quality product dispatched the same day, very pleased.

Beautiful blanket and amazing service. I received my order 48 hours after ordering it. Very pleased with it.

The quality of the paper was amazing! And it was fast service and shipping

Fantastic quality....very fast delivery...web page ok to use but that could just be me ha ...highly recommend ..and will use again

Collage jigsaw purchased - amazing quality and excellent & fast service - I would highly recommend ?

Wonderful company!
Quick, as described - no hesitation in recommending.

Great quality pillowcase. Perfect for our Anniversary to celebrate our good times in picture form. Lovely momento for my husband. Thank you.

Great personalised book. Brilliant quality. Lovely gift that arrived in 3 days. Will definitely use again.