Very professional operation. I was kept informed at all stages of the process. I will definitely use this service again.
Review by Gerwyn2 weeks ago
excellent customer service, I missed my original pick up, but bagsahead were straight on the case with a follow up collection, and kept me informed of my bags location the whole way.
Review by Kaenat2 months ago
Best service! They were helpful since the beginning and maintained me informed of where my surfboard was at all times. Super happy with it!
Review by Haymanot Iberham2 months ago
Frequent updates and prompt collection/delivery. Would recommend and use again.
Review by Kendalyn3 months ago
Amazing service from start to finish! They went above and beyond to help me.
It took just ONE day for my luggage to get to the chosen destination in Europe. Very impressive !!!
Review by Bilikisu Danson3 months ago
Great service. No problems and bags arrived exactly when expected
Review by Bendiab3 months ago
Very good service kept us very updated on progress, thank you
Review by DuaneFager3 months ago
I frequently send luggage and had been using another service, Sendmybag.com. With them there where always problems with made-up charges concerning going over the weight limit, dimensions, etc. and having to send photos to prove my point and get the extra charges waived. I finally got so fed up that I started looking for another company and found Bagsahead who were great to deal with. Great customer service on the phone, updates by email and smooth and fast delivery. I shall be using them from now on and wholeheartedly recommend their service. Thank you, Bagsahead!
Review by Damilano4 months ago
Bags were collected without fuss from London on Monday morning and arrived in southern Spain a day early on Thursday. Cheaper than paying for luggage with a budget carrier, more weight allowance, and we were free to take a circuitous route without bags. Great support from the bagsahead staff too. Definitely recommend.
Review by Skipperman Calbo4 months ago
Service from the company was outstanding, service was a great price for everything as well. Would recommend to anyone.
Even if you are willing to pay the ridiculous prices of the airlines, the hassle of waiting for the bags at the airport then dragging them to wherever you are staying.
Bagsahead delivered directly to the place we were staying so we only had to get off the plane and go to the property
Same again on the way back
Review by Awhina Gabel5 months ago
Bags delivered 2 days early. Hassle free. Great
Review by Frayda Mcilravey5 months ago
Fast and efficient
Review by Glenine Gaubatz5 months ago
Excellent service!! Would recommend highly
Review by Mikirlav5 months ago
Brilliant service! Arrived on time for me, will definitely use this service for my future holidays :)
Review by Babalola6 months ago
Brilliant seamless trip for our suitcase with no hassle at any stage
Service with a smile all the way !
Will definitely use again
Review by Aurbrey Tawsha6 months ago
Delivered our bags from Switzerland on the morning of the promised 5th day; excellent communication kept us informed every step of the way. Will use again
Review by Atticad6 months ago
This is a brilliant service. We shipped our skis to and from the French Alps, which made the travel so much easier. A few questions we had through the process were handled super quickly and professionally. We have already recommended the service to friends.
Review by TuanHuong Runas6 months ago
The first time that I have used this company and I will definitely make them my preferred 'bag handling' company going forward. They were amazing from start to finish. Easy online steps, follow up call was speedy, the daily updates were well received and I had a very happy client in LA when his surfboard arrived quickly and in perfect condition. Highly recommended!
Review by Satirycon6 months ago
Exceptionally good service,. Very quick and great communication. Very good value also.
Review by Hogg6 months ago
Excellent customer service by Bagsahead!
They tracked and informed me at every step of the way!
Review by Barbaroj Sorel6 months ago
Ski bag got to the chalet no issue & was picked up and returned home within 3 days. Brilliant.
Review by Jeebey Crossley6 months ago
Excellent service ideal for sending bag ahead for holiday. Very happy this is second time we’ve used. I had mobility issues do it was great the very friendly courier collected and it was waiting at the hotel. The return we left st hotel and 3 days later arrived. Excellent value for money.
Review by Hovie6 months ago
Excellent service both ways and kept upto date on where the luggage was. On delivery to home address in the UK the driver kindly took the cases upstairs for us which was very helpful. Would recommend to anyone and will definitely use again.
Review by Yuur6 months ago
Fabulous service. Great personalised
communication throughout. My bag has arrived safely at my hotel and I haven't even left home yet.
Very speedy service. Collected Wednesday and arrived at hotel in Italy on Friday morning. And this was the economy service...
Would recommend to anybody and will definitely use again.
Review by Kedei7 months ago
Bagsahead took care of our holiday luggage when the airline we'd booked flights with couldn't. The process from start to finish was easy, efficient and very informative. Every step of the way,the friendly staff kept me up to date with tracking my luggage.
Not only is this service friendly, easy but cheaper too.
I will definitely use them again and recommend them to all my friends and family. 5 Stars from me!