We collate all the best reviews from around the Internet so you can view them in one place
Review by Sabine Ward3 months ago
I ordered a chain pouch bag , the quality is excellent. Love the leather and the chain is lovely & thick . So happy with the quality and customer service . I contacted them regards delivery, they replied straight away . Really good experience, I can only recommend.
Cheers , Sabine
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Review by Sonia3 months ago
I love my bag, good quality and just like the picture. It took a few weeks to arrive but Baginning keep in touch letting me know where it was at.
Lovely service, would definitely recommend !
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Review by Angel3 months ago
Great communication. Bags look exactly as online.
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Review by Sweet3 months ago
Happy Customer here! Love the purses that I've purchased! Excellent communication! Fast shipment! I would recommend it to anyone 100%. Surely buy for more!
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Review by Eliana Eliadou3 months ago
I received excellent service from this company. Professional customer service (largely through Buji), polite and ready to respond in any case.
I ordered a bag and few days later I received an email saying that my parcel could not being delivered to my country (Cyprus) via the normal shipping I had chosen. The support team searched and suggested another shipping method so I wouldn't miss the chance to have my bag. Few days later the parcel arrived however due to a missunderstanding at the factory they had sent me a wrong item. I contacted them again and the issue was handled quickly and efficiently.
My parcel finally arrived and I am very satisfied with its high quality. Soft leather, good seams, absolutely worth every dollar.
I consider their customer service to be one of the best I have ever dealt with.
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Review by BagGal3 months ago
Absolutely amazing. 100% honest seller with integrity and genuinely willing go go to lengths to help you make your order just right. So so happy I found such a gem (the bag and the seller) !!
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Review by Melissa Davis4 months ago
I love the purses I purchased
They are Christmas gifts
Shipping time was Awesome
I will be making another purchase!!!!
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Review by Cyndi C.4 months ago
I got my beautiful Birkin like pink bag in 2 weeks and I couldn't be happier. The amazing, craftsmanship is mind blowing. I am going to order more for sure. I recommend Baginning highly.
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Review by Jane L4 months ago
I love these bags, I have three. They are great quality and a good price. The customer service is also excellent.
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Review by Jacqueline Liew5 months ago
Small defects on my first order and they managed to ship another one. Great customer service!
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Review by Anja Sophia Kosakowski5 months ago
Very satisfied with my purchase. Excellent Quality, fast shipping and perfect customer service.
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Review by tsering lhamu6 months ago
I bought two diff bags from here and both r super cute and I got million compliments on one n going to carry other one soon. I got little late than actual it said during purchase but totally understandable for this Covid situation. I would highly recommend this site for every body. And feed back for emails n questions r really quick thanks to team
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Review by Jacqueline Smith6 months ago
I love the purse! I would have appreciated being told it was coming from China. I find websites deceiving re this. Having said that, I know I WILL be buying another bag from Baginning in the near future.
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Review by Lindsey6 months ago
Amazing customer service and product, love my bag, thank u!!!! Lovely to deal with.
Lindsey B
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Review by Anne Dament6 months ago
Excellent quality, fast shipping. I’ve purchased several bags here and love them. On trend colors and designs!
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Review by Melody Champion6 months ago
I did order a bag from Baginning. When the bag arrived it was beautiful, there was only one problem.. The bag had a handle that was a little off. I did email costumer service about the problem and they were on it immediately. The service was fantastic! They send me a new bag of my choice. I was very impressed with the customer service. I would do business with them
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Review by Maureen7 months ago
My name is Maureen Burke Beck I give your company a 10star. My purses came fast. Beautiful quality color design. The packaging was so professional. Love the sizes and everything about them. I bought three purses within 3 weeks and was so very excited about all of them. Thanks for being a great company. Maureen
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Review by Chi-Chi7 months ago
I LOVE my bag! They carefully wrapped it and I even received a beautiful scarf to wrap on the handle of my new bag!
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Review by Cherry Lou Gutierrez7 months ago
I like my bag!! Definitely will order again and the support team is just amazing.
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Review by Anne7 months ago
"Very fast shipping to USA, CA. It took 1 week with FedEx. Handbag was very well protected in the packaged and even came with a twilly scarf.
Handbag looks very well made. My biggest pet peeve is when the top handle gets lopsided or disfigured in shipping but because it was shipped so well the bag arrived safely.
The bag is small but it will fit all your essentials (cell phone, car keys, and some money) with room for some more if you are a smart packer.
My one complaint is that I wish the strap had an extra leather piece to hold the end of the strap. (Not sure if I’m making sense lol) I just don’t like the look of the end of the strap hanging free like that. But other than that, I really have no negatives to say.
Communication with this company was easy and timely. I would 100% recommend them and plan on buying more bags in the future."
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Review by Linda7 months ago
I am always reluctant to Order and bag on-line but I wanted a white bucket bag desperately and decided to rely on the excellent reviews and order one. Boy am I happy I took the chance. The quality of leather is exceptional and is exactly as I had hoped it would be. I never write reviews and decided to on this one. I would definitely order another one.
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Review by R7 months ago
I can't say enough good things about the site. The handbags are AMAZING quality, and for shipping I chose the expedited shipping which came within 5 days to the US. I HIGHLY recommend this site, I have already bought 8 bags from them and will be buying more.
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Review by Dayjanae Bennett7 months ago
Fast shipping no issue when contacted, they responded right away. Definitely buying from here again!
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Review by Sally Head7 months ago
I have just received my bag which I am so happy with, it’s great quality and definitely worth the wait! I placed my order just before COVID so it did take a few months to get here to Australia but every time I messaged Buji he/she would return my email within 24hrs and was super helpful. I would definitely recommend buying a bag from Baginning if you are prepared to wait due to the virus restrictions as the bags come from China even though its an English company. I will definitely buy something else from them. Their Customer service is above and beyond expectations. Thank you
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Review by Van Truong8 months ago
Got my bag ,color is a little off from the advertising picture but that could be reflection from the light .But most I am very happy with customers handling service. Everything is smooth in transaction. Thank you Buji Shen for your quick response, I can feel he is very nice peron, vety honest.. .I absolutely have a confident and come back to this website to purchase more in the future
