Backyard Travel Reviews

We travelled to Laos in December using Backyard travel to book all the accom, tours and transfers. I hadn't heard of them before, but they were fantastic before, during and after our trip. Our guide Toua could not be faulted for knowledge, friendliness and suiting the day to day tour perfectly to our group. Our tour organiser Wai Lin, based in Thailand, was also fantastic. I could not recommend this company highly enough and I will use them again for sure.

Globally good program, well managed and guides were very kind and professional

I'll be brief as i have little free time. Hotels, guides and program all excellent

Absolutely! Wai Lin was amazing and helped me build my personalized itinerary from scratch with all the activities that I was most interested in. We worked together through the "What's App" app. He was very responsive and readily available, energetic, supportive, and became a good friend in the process! I would highly recommend Backyard Travel to anyone looking to customize their own itinerary while having all hotels, guides, and transportation coordinated for them. Wai Lin was especially a pleasure to work with and was able to offer suggestions and advice while also being very open to my feedback and preferences. What an awesome trip it was!

Everything happened as programmed. The opportunity and reliability made us feel secure and that helped to have avery enjoyable experience.

Zeer goede begeleiding gedurende de ganse reis

Originally it was to be me and one other on this trip of a lifetime. Both my friend was injured a few weeks before our scheduled departure date and could not make the trip. I have never had a problem traveling alone and since Backyard Travel and I had already closely worked with me on the itinerary so all I needed to do was just go. Every step of the way, every new destination there was someone waiting on me to make sure I had the experience I was expecting. You cannot go wrong with Backyard Travel service!

Communication was great, accommodating to all our needs and interests and overall very easy to do business with. In addition, great itineraries and guides based on our interests. Definitely use Backyard Travel again and recommend 100%

Sehr flexible Planung und gute, kompetente Betreuung durch den Guide vor Ort

Backyard asked my travel preferences and tailored a wonderful tour foy groupof 4. Their communications were prompt and written detailed.

We changed our mind and itinenary several times and communicated with Lucas by mail. The response was rather quick and each time our journey was adjusted. After the long conversation we decided to accept the offered China trip.
To file an application for the Chinese visa we needed an invitation letter, which was delivered just in time.

All arrangements went without a hitch and on time. The guides were excellent as were the drivers, hotels and sightseeing arrangements. A truly memorable trip and one we will be recommending.

Servizio eccellente, programmazione tour su misura, disponibilità della guida/autista a eventuali piccoli cambiamenti / aggiunte.

Our trip was amazing! We had a fantastic time. We were really impressed by the thoughtfulness of the itinerary you put together, especially how memorable just about every restaurant was. And everything went incredibly smoothly. Cika is a wonderful guide, and was full of fascinating commentary. We loved both hotels we were in. We also appreciated that you guys were willing to adjust some things on the fly, as we kinda overscheduled ourselves and needed to take a few more breaks than anticipated.

Communicated clearly and helpfully over an extended period several months before our trip to suggest, advise and recommend places to see and how to go about it. They engaged professional local guides for one full day private tour in each major city and provided good information for how we could get about on our own the other days. They booked the hotels and provided flexible train tickets so that we could make changes if and when we desired.

Roth, the Travel Specialist that helped to plan my trip, has been very responsive and went the extra miles to meet my needs. The drivers/ tour guide for the trip were generally professional, able to respond well to unforeseen situation. Enjoyed the first experience with Backyard Travel. Thank you.

The trip to Cambodia was all I expected.
The guide was a wonderful person, we really enjoyed his guidance and company, all we learned from him about Cambodia history and it was wonderful he answered all our questions about the country and customs.

Cambodia is a wonderful country, the food is the fresher food I have ever taste. The places we visited were the ones I wanted to visit (from my own research), thus the agency tailor made the trip with all I wanted to visit.

Our hotel was also very confortable, and very well located (we visited the night market and the pub street almost every night), and of course we used the pool many times as heat was up to 45^C; the restaurant was very good. Even our driver was a very kind person.

I would also like to thank you for helping me to plan our trip.

The only think I might think about (but this is because i am a very active person) is to add more activities per day, because we had some dead timing between the trips and the planned night events, but I also enjoyed visiting the markets and stores in such time.

I would definitely travel again with Backyard travel.

We really love the service. From the beginning until the end, we were really happy with Mr.Samuel and our driver ( I’m sorry I forgot his name ). Both of them were nice to us, very helpful and friendly, and most importantly is they always smile. When we went for shopping, Mr.Samuel was with us all the time and never complained, made sour face or told us to hurry. He was good with the kids too. I definitely will recommend Backyard Travel to my friends. Thumbs up.

Good travel experience & great job to Olivia Novi in Bali for my group of 70pax. Our half day afternoon tour to Ayun Taman Temple and Tanah Lot as well as royal dinner was customised to our timing and hotel pick up location. Pat on the back to Olivia for helping to me arrange 2-way transport and seafood dinner at Jimbaran on a last minute request. thank you so much for your effort and patience with Me and my team.

Voyage sur mesure bien adapté à notre demande grace aux échanges fructueux avec notre correspondant qui a su bien nous conseiller.
Bonne programation des transferts, transports et des rendez vous avec les guides
Hotels bien situés et d'un confort conformes à nos souhaits
Nous avons apprécié le professionnalisme des guides et correspondants qui nous ont pilotés
En conclusion , superbe voyage dont nous garderons un excellent souvenir.

Highly recommended! No worries. Excellent organization

My husband and I cannot express how perfect our vacation was with Backyard Travel. This was our first trip to Asia and Joy, from Backyard travel, was able to create a 2-week itinerary around the experiences we are interested in. We traveled to Tokyo, Bangkok, Siem Reap, and Luang Prabang. We ate so much food and learned a lot about tradition and culture. The entire trip was so carefully planned that we had not one single issue. The tour guide would greet us at the airport and drop us back off. They knew English well and taught us so much about their country. We are still over the moon by everyone's hospitality. We HIGHLY recommend Backyard travel for a perfect Asia experience!

Backyard wad like having a local friend showing you around, helping you get the most out of your vacation. I would highly recommend them.