I ordered a baby book over two weeks ago and my gift will be late for the shower this weekend. If I had been told shipping would be this late, I would NEVER have ordered it. Then, I tried to find my order status and their site said I had never ordered. Then I found their customer service number for help on order status and they told me to email them and they would get back within 24 hours! This is a terrible site and even though their shopping site looks great, it is a terrible business. Please be smarter than me and DO NOT waste our time with this site.
Review by Puisne8 years ago
I ordered items on January 3, 2012 and have yet to receive them over 4 months later. I just received an email saying that one item is no longer available and until I followed up with them, I had no communications on the order status. They have great stuff on the site, they challenge is you may never receive anything you order from there!
Review by Steffeni9 years ago
I ordered on May 8. It is now May 31st and I have not received order or had response from any of my emails. I am now going thru Paypal account to try and dispute charges. The number on babysake.com receipt does not work. This site is irresponsible and such a disappointment.
Review by Hananel Shephed9 years ago
Item has not arrived - I have e-mailed repeatedly and received no response from customer service. The phone number for customer service has been removed from the website.
Review by Ganj9 years ago
I placed an order for a mattress cover that for my baby's crib. Three and a half weeks later, I have yet to receive my order. (They claim that order will arrive 7-14 business days.) I have sent two emails to the company over the last week and have received no response. The receipt I received listed a website to track shipping that only pulls up a map of the world.
Do not order from this company as you will be throwing your money to the wind.
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