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Review by Daniel1 year ago
We ordered am item which supposedly had a delivery time of two weeks. Nothing happened after two weeks. Nothing happened after three either. After four weeks we gave the store a call. A friendly employee apologized for the inconvenience, informed us he would look into it and that he would call us back shortly. This never happened. After six weeks we called again. After eight we canceled the order. Since then we've been trying to get our money back, so far without any luck. I guess they find this annoying since emails are left unanswered now. Avoid this store at all costs.
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Review by Bojana Cugalj1 year ago
Extremely bad shopping experience. And company is running away from communication so I had to report them. After 3 months of "chasing" them I gave up.
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Review by Client2 years ago
4 weeks delivery time announced.
2 weeks after my order, they apparently placed their order by the manufacturer.
Almost 7 weeks later, delivery has been delayed 3 times!
They are still waiting for the delivery from the manufacturer.
And they don't dare to announce a delivery date any more from the manufacturer.
Does they have any financial issues with the manufacturer?
Did they sell my products to someone else ?
Did they really place the order ?
All I know is that my money is gone for 7 weeks now, my baby is born and he so big that he won't probably be able to use those furnitures for more than a month!!
I followed the huge amount of good reviews, should not...
I am still waiting for my LEANDER furnitures
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Review by heer/mevrouw Roes4 years ago
Prima service
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Review by heer/mevrouw Olena4 years ago
I was very satisfied with the timing and efficiency of this shop's service.
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Review by heer/mevrouw D. B4 years ago
Fast delivery. Good service !
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Review by Klant4 years ago
Super fast delivery
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Review by heer/mevrouw Srikanth Daita4 years ago
Highly recommended
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Review by mevrouw Sofia B.4 years ago
Great service and contact. Good prices. Absolutely satisfied. Received my items very quickly. Great shop, will come back to shop without a doubt. Thanks
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Review by NS4 years ago
At first, the website said that it would take two weeks to receive it but I had not had it for three weeks, which made me feel worried. Then, contacted the customer service. The person took an action but there was no apology for being late or something, unfortunately. One week later, the item arrived. It would have been a good service if the shop had contacted customers to let them know that the item arrived late...
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Review by heer/mevrouw Li4 years ago
I ordered the chair 2 weeks ago and nothing was sent out and no notice from the shop. After one week I chased Babyhuis Casita and got a woman on the phone who sound lazy and annoyed, she didn't even apologize. I also wrote email to chase and they replied back very bad , unprofessional email which didn't explain what happened, and when they expect the ship the product out.
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Review by RH Beheer4 years ago
Top service!
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Review by Zina4 years ago
Placed my order on 19 September and paid with Paypal.
The webpage says "the order will be delivered next day" - FALSE!
Huge mistake - the order will be shipped only after they have the payment on their account - and they said it might takes 6-10 days. Nowhere it is written on thier webpage.
I ordered as a company and called 3 times to their customer service. They promised to give some trust (25 euros order!) and ship it so I can have it before the day when I need it. Next day I received a new message: "the payment still didn't arrive - we can not ship". So lets remove the order and then you search for you products again and pay with Ideal this time. It was never so difficult to order couple of toys! Absolutely no trust in clients!
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Review by Mw. E. Horsman-van Gelder4 years ago
accurate service.
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Review by Ns4 years ago
Super service
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Review by Manju4 years ago
1 day delivery as promised , superb product very happy .. Prince is bit higher compare to other sites ,but if you need it fast this is the one
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Review by heer/mevrouw Noor Van Horick4 years ago
Prima service!
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Review by Milana4 years ago
Great and fast service!
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Review by heer/mevrouw Guna4 years ago
Good service
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Review by heer/mevrouw Stieneke van gulik4 years ago
Super service
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Review by Alexis L.4 years ago
good service
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Review by Klant4 years ago
Excellent service - quick, responsible and easy going!
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Review by heer Cliff Farhang5 years ago
Great service! I highly recommend Babyhuis Casita!
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Review by heer/mevrouw Maria Tecilla5 years ago
Excellent quality of products, and delivered was very fast.
