We ordered am item which supposedly had a delivery time of two weeks. Nothing happened after two weeks. Nothing happened after three either. After four weeks we gave the store a call. A friendly employee apologized for the inconvenience, informed us he would look into it and that he would call us back shortly. This never happened. After six weeks we called again. After eight we canceled the order. Since then we've been trying to get our money back, so far without any luck. I guess they find this annoying since emails are left unanswered now. Avoid this store at all costs.
Review by Lorraibe Forowycz9 months ago
Extremely bad shopping experience. And company is running away from communication so I had to report them. After 3 months of "chasing" them I gave up.
Review by AdExVp Skowronski10 months ago
4 weeks delivery time announced.
2 weeks after my order, they apparently placed their order by the manufacturer.
Almost 7 weeks later, delivery has been delayed 3 times!
They are still waiting for the delivery from the manufacturer.
And they don't dare to announce a delivery date any more from the manufacturer.
Does they have any financial issues with the manufacturer?
Did they sell my products to someone else ?
Did they really place the order ?
All I know is that my money is gone for 7 weeks now, my baby is born and he so big that he won't probably be able to use those furnitures for more than a month!!
I followed the huge amount of good reviews, should not...
I am still waiting for my LEANDER furnitures
Review by LaKeith2 years ago
I was very satisfied with the timing and efficiency of this shop's service.
Review by Campnone2 years ago
Super fast delivery
Review by Halimatul2 years ago
Great service and contact. Good prices. Absolutely satisfied. Received my items very quickly. Great shop, will come back to shop without a doubt. Thanks
Review by Anton2 years ago
Fast delivery. Good service !
Review by Vincanne2 years ago
Review by Cryptic2 years ago
Review by Abdulghaffar3 years ago
Review by Vyvyan3 years ago
I ordered the chair 2 weeks ago and nothing was sent out and no notice from the shop. After one week I chased Babyhuis Casita and got a woman on the phone who sound lazy and annoyed, she didn't even apologize. I also wrote email to chase and they replied back very bad , unprofessional email which didn't explain what happened, and when they expect the ship the product out.
Review by Sirrilda3 years ago
Review by Alliance3 years ago
At first, the website said that it would take two weeks to receive it but I had not had it for three weeks, which made me feel worried. Then, contacted the customer service. The person took an action but there was no apology for being late or something, unfortunately. One week later, the item arrived. It would have been a good service if the shop had contacted customers to let them know that the item arrived late...
Review by KiSSu3 years ago
Review by Millietop Birgersson3 years ago
Review by Mulenji Mbafotu3 years ago
Review by Jeydie3 years ago
Placed my order on 19 September and paid with Paypal.
The webpage says "the order will be delivered next day" - FALSE!
Huge mistake - the order will be shipped only after they have the payment on their account - and they said it might takes 6-10 days. Nowhere it is written on thier webpage.
I ordered as a company and called 3 times to their customer service. They promised to give some trust (25 euros order!) and ship it so I can have it before the day when I need it. Next day I received a new message: "the payment still didn't arrive - we can not ship". So lets remove the order and then you search for you products again and pay with Ideal this time. It was never so difficult to order couple of toys! Absolutely no trust in clients!
Review by Xujian3 years ago
1 day delivery as promised , superb product very happy .. Prince is bit higher compare to other sites ,but if you need it fast this is the one
Review by Sunningwell3 years ago
Excellent service - quick, responsible and easy going!
Review by Bissel3 years ago
Great service! I highly recommend Babyhuis Casita!
Review by Chinu3 years ago
Excellent quality of products, and delivered was very fast.
Review by Anonymouos3 years ago
Great and fast service!
Review by Thalese3 years ago
Review by Fam Malinici3 years ago
We ordered a stroller to Germany. They delivered very fast (3 days) and it was no problem to contact their service via eMail and to get a fast reply. Thanks a lot!