For once I had my questions answered promptly and the agent was tremendous! Wish other companies had employees like the one I dealt with!
Review by Mvaldes Dumonceaux2 years ago
Very helpful !!
Review by Rookie2 years ago
The sales person was really helpful and he assist me in every which way.
Review by Hsirhej Rahimah2 years ago
Amazed that my insurance from my previous car could be transferred to my new car and save me money
Review by Jessical Seyerle2 years ago
Cheaper and better and nice people
Review by MySurfWorld2 years ago
My mother Mattie Woodson is very satisfied with the agency
Review by Manfaf2 years ago
I'm now known this company take care to
their all clients
Review by Dokky Yerburgh2 years ago
Employee was professional and very helpful
Review by Fiel2 years ago
They worked with me and the problem I was having to resolve the problem.
Review by Sigler Berkowtiz2 years ago
When I first got the policy I took my truck in for two problems 1. front wheel bearing going out and 2. Leak in the cooling system. Was told that there was a grace period after purchase of the service agreement so nothing would be covered.
Second months the computer to the heater went out while I was out of town - tried to call for service however no one answers over the weekend. Turns out the AC would be covered but, not the heater.
Third - in the middle of a snow storm in the mountains of New Mexico my wife got stranded when it appeared the battery died. After the purchase of a new battery, it was discovered the alternator had failed. Miles away from home and in a blinding snow storm we managed to find a mechanic that could indeed fix the problem. We had to get a room for the night however, we did not have the number to get permission to have the alternator repaired. After getting it repaired we called to find out the alternator is in fact covered however, because we had not called to get permission our claim was denied.
My policy is totally paid in full but, to date not one claim has been accepted by Auto Service Agency. In fact the staff is rather rude and curt as they state over and over that it is my fault and, they do not make exceptions. I am out $2,500 and they find it very easy to say no.
Review by Schumann2 years ago
They took care of my refund after I no longer had the car, informed me of what I had to do to obtain it, no hassel.
Review by Bafford Derrow2 years ago
Thought it was à hoax... But very real & very honest service!!!
Review by ItaEfm2 years ago
Great company I have been with this company for some years and I would recommend this company to anyone.
Review by Elclaud2 years ago
Glad I got this and wonder if I am ever going to need to use it due to a problem with my 2004 Dodge (diesel) Truck
Review by JosG2 years ago
Spoke with a customer service representative to give notification regarding changes in bank account information for direct payment. Representative was very efficient, polite and helpful
Review by Helgiilona2 years ago
Service is good
Review by Catera Adalar2 years ago
I read reviews about high pressure and disrespectful employees at car shield. This was not my experience. I found the team was polite and respectful and worked hard to earn my business.
I hope my experience if and when I need to use them for repairs is as positive an experience. Fingers crossed.
Review by MAoutdoorfan2 years ago
I never used it only paid monthly!
Review by Suanny Fratto2 years ago
Very good company. Excellent people to talk to and work with. They follow through and take care of you. I was hesitant before doing business with them. Now I have no hesitation or reservation in recommending them.
Review by Bafford2 years ago
Signed up August 6th havn't received the mailing from you yet.
Made my second phone call yesterday.
As of 9/23/16 every thing is fine