Hired a car for two weeks in Fuerteventura. Citroen Seat for €115 in September 2019. Great car no probles. Signing contract was good from baggage pick up hall which saved time. Car was low mileage and clean. Let me return an hour late due to late flight as a result of Thomas Cook. Nice friendly staff. All in all a great deal!!!!!
Review by Glamourous2 months ago
We use autoreisen and have done so for the past 10 years every time we go to fuetreventura. They are curious, friendly, caring and understanding staff. We have had an excellent service each time and I will be hiring from them again in October. Absolutely first class
Review by Tsetsy2 months ago
The car was in good condition. Service is fine. Outstanding location on Las Palmas airport.
I recommend AutoReisen Grand Canary.
Review by Shenedra3 months ago
Always use Autoreisen all charges are transparent. Extra insurance from 2 euro a day so no deposit ever needed. Your able to pay by debit card on the day. Autoreisen never ask for payment details before your arrival at their desk. Excellent service at Fuertaventura airport.
Review by Astymagos3 months ago
Had a wonderful experience with them at Tenerife. Very quick paperwork and hassle free pickup and delivery.
Review by Aard4 months ago
We have just returned from Tenerife after hiring a Citroen C3. On the 3rd day of our holiday, the vehicle would not start as it had a flat battery. We contacted the telephone number on the paperwork and spoke to a very helpful English speaking operator.
Auto Reisen had a brand new Citroen C3 on the back of a tow truck delivered to our hotel within 45 minutes.
Excellent company, no hidden charges and the problem with our vehicle was sorted out within the hour. Thank you
Review by Kimric Morrar4 months ago
I had a Citreon C3 for 1 week in Tenerife, no hold up , fast & efficient service, 2nd time using AR and will continue to do so , no hidden extras which is very important.
Review by Faadiel4 months ago
Just back from from a quick trip to Lanzarote....efficient smooth quick service again.....pick up in airport took less than 5minutes....nice car Citroen c4.....drop off smooth easy and hassle free. Good work guys
Review by Sarinaisvlame4 months ago
This was the first time we had hired a vehicle aboard. We decide to use Autoreisen because of good reviews. We are so happy we did. It was so simple and easy. We booked online, which was simple. When arriving at Tenerife south they were easy to find. We had about a 10 minute wait, but was expected considering it is a busy airport. The staff were very helpful and spoke good English, they gave me full instructions which were simple to follow. There was no fuel scams. The car was 3/4's full of fuel and was asked to return it with the same, which was easy. The rental was so cheap for the week we took out the extra insurance which was only €2 a day which is a lot cheaper than others. The car drove faultless. Returning the car was quick and easy, just what you need at the end of a holiday. We will use Autoreisen again without doubt.
Review by Eimantaspnd4 months ago
I had very good experience with AutoReisen.
I have rented the car from 25 August to 4 September 2019 in Fuerteventura Airport the service was quick. I paid the amount I had to pay at the Airport with my debit card,the guys were easy going easy talking too and very helpful, I’ve got the car key within 10 minutes. I made the car insurance with them for only 2€ a day, I’m very pleased I’ve got the car(Citroen Cactus c4) for 10 days for only 98€, I did not had any problems with the car, also when I returned the key the service was good and quick. I would recommend this company for the service and prices they’ve got.
Review by Broneya5 months ago
Just returned from Tenerife, pick up citron grand Picasso at South airport and enjoyed 14 days of carefree driving at a quarter of the price of the other rip of merchants, no hidden extras. You would be a fool to go any where else.
Review by Vengadeshwaran Violaine5 months ago
I've rated it 4* because of limited staff at the garage section, 5* would be appropriate if the following was better. We collected our car at 19.00 hrs which was fine because it isn't busy, however the lady working alone simply handed me keys and pointed to the car from the office whilst she was on phone. On returning the car at 13.00 hrs, much busier, there was a queue of incoming customers waiting to be dealt with, some it would seem with problems, I waited a few minutes then the lady saw me with keys in hand. Similar to collection the lady again on her own beckoned for keys. I gestured for a form of satisfactory return with no damage and fuel correct. As on collection she signed my contract form whilst on phone and said that's fine . That is OK but my thoughts/ anxiety is still unsettled as to will something be generated after some time. I collected the with a full tank and fuelled at the airport petrol station so know that is correct. I treated the car with respect and checked around it before returning so satisfied there was no damage. Having said all this, provided nothing unsavoury comes from this rental, then I would definitely hire from Auto Reisen again because the the car ( Citroen C3) was very nice, undamaged, with 4 good Michelane tyres, fuel policy genuine, and a very good price for 2 weeks.
Review by Jannean Gandine5 months ago
No hassle good price, hired in Tenerfife 2018. Proper hire car company.
Review by Teslani5 months ago
Very affordable, hassle free car hire in Lanzarote. Clean and faultless car, polite and efficient staff.
Review by Bafford5 months ago
By far the best, use them all the time, no extra charges, you pay what it says on your booking.
This time I have a C3 Picasso which cost under 70euro for nine days, a taxi from the airport and return would have cost 30.
Great value and hassle free.
Review by Username Khayyatan5 months ago
Used this company for holiday on Fuerteventura. There is no excess on damage so you have no car inspection on return looking for "non existent" marks to charge you for which you did not spot on collection. On return you just drop the keys off at the kiosk. Price is competitive and fair fuel policy. There is a €2 a day charge if you want to cover tyre damage and misfuelling. I only wish all car hire companies operated like.
Review by Gizelle Derrow5 months ago
Rented on Tenerife, based of recommendation from my uncle, who rents their car all the time he's on Tenerife (actually he lives there 50% of his time.) They have both office and parking at airport
I booked Citroen C3, received Citreen Elyssee for the sime price, which was good to me, but I can imagine a situation when customer might not want a bigger car (for example because of lack of parking skills.) Anyway, it is usually ok to receive a car that is one level higher than paid for.
The car was ok, the staff was ok, and what is most important - AutoReisen gives full coverage. There are many fraud companies that rent cars cheaply to get their money from damages or extra cleaning (actual or bogus.)
Autoreisen does not charge extra for child booster seat (if I remember correctly, Goldcar is charging 7 EUR daily, which is insane, because rental costs more than brand new booster seat.)
I truly recommend AutoReisen to everyone.
Review by Junglerider5 months ago
Have previously used Auto Reisen and have nothing but good things to say you pay what you see with no hidden extras, staff at gran Canaria where very helpful and friendly. I thought the price was to good to be true and the car might be old, on collection the car i ordered a C4 Cactus was brand new with only 300 km on the clock and the added bonus of sat nav built in at no extra charge, My bus transfer from the airport to mogan for my family was €90 i rented the car for €140 for 14 days it was a no brainer and because we had the car we did so much more on the island.
Review by KyBu6 months ago
Really impressed. Read the reviews which is what swayed me & glad I did. Picked up from Tenerife south airport. The car hire was so cheap that I decided to take the extra €2 a day insurance. Glad I did as someone swiped off our wing mirror in Santa Cruz. I called them & they said it was no problem, just return to the north airport as it was closer & we swapped it for a different one. No quibble. No checks, just exchange at no extra cost. I couldn’t have been happier.
Review by Fehmeeda Tsiolas6 months ago
Mirror broken off car overnight on Fuertenentura in February and was fearing a lot of hassle on return of car. No problem. They could not be nicer and no extra charges. Just booked a car with AutoReisen for Tenerife next week.
Review by Zeltzin6 months ago
So easy to use, will help when things don’t go as planned. I’ve used them several times no problems ever
Review by Alvine Derrow6 months ago
Don't bother! I ordered a vehicle online gave all my card details then got an email to say no vehicle available whatsoever for the dates requested! Managed to get one from a reputable company
Review by Driftworks6 months ago
Have rented from Autoreisen on a number of occasions. Always extremely courteous, no additional charge for over 70's, csr provided with at least quarter tank of fuel, but often more. Simply asked to return it with the same amount of fuel. Having rented from other companies who want to charge for a full tank of fuel and additional insurance premium if you are over 70, it it a real pleasure to rent from AutoReisen.
Review by Cresencia6 months ago
I'm writing this review based on using them last year and the year before. Hassle-free from the start.
When you book online, you don't have to enter your card details like with most major providers or pay a deposit at all. You pay on arrival which is fantastic.
It also means that if they don't have your vehicle when you arrive, they won't charge you for that class of car. (in all fairness, they've always had the vehicle I've requested though)
They aren't high and mighty, when you return the car they don't even check much except the alloys and the interior. It's a very simple exchange.. pay the money, respect the car, bring it back. Jobs a good'un,
I'm on the website now booking with them for the 3rd time because I'm going to Gran Canaria in June - and i'm confident enough in the service to do this before arriving.
Keep doing what you do Autoreisen!
Review by Gfk6 months ago
Second time using Autoreisen in Canarys and no problems or issues whatsoever. First time used them in Fueteventura and this time Lanzarote. First time we used them we had to wait 45minutes for car but it was very busy in airport so understandable/ no big deal. Now to be honest neither time did we get specific car as booked but got very similar car....both 5door with a/c...both cars were in good condition with moderate ( under 60000kms) mileage. I would recommend this company and have no hesitation in using next time in Canary Islands.An eight day rental for €142 "all in"....certainly can't grumble with that