Trying to return an item is a nightmare. I filled out the on line return
form and never received a response. I called the customer service
line twice to get help. both times they said they emailed my RMA number but it never came through. I even tried 2 different email
addresses. After about 5 attempts nothing ever came through but
amazingly I did receive the customer service survey emails at both
emails.Of course I filled them out accordingly. I did receive a verbal
RMA number and a return shipping address. I keeping my fingers crossed hopping to see a refund someday. If not my next email
will be to the BBA.
Review by Anala3 months ago
I had a problem with damaged radiators, possibly in shipping. APW stepped up and took care of the issue. Its a pleasure dealing with a standup company that backs up their products.
Review by WenMei3 months ago
Very good place to get affordable auto parts with no problems
Review by Lyrina Novinc3 months ago
I tried to buy a CAPA hood for my daughters Honda civic - Looked to be a good price - Said it was in stock when I ordered it at their online website - only to get an email two days later it was out of stock. So, I called - ; The customer service rep XT4002 was very nice - she said there were 23 in stock, so i ordered it on the phone and used some APW points - not bad. Problem was I checked my email two days later - no receipt , so i called again - rep said it was out of stock..Complete waste of 6 days for me and my daughter cant drive her car without a hood. Ordered on ebay - BOO APW
Review by Cavit4 months ago
No problem with the parts..Turned out it was an electrical problem.
Review by Amaki4 months ago
I've had really good experiences with your company and the parts that I have bought. Thank You.
Review by Britanni4 months ago
I enjoy shopping here .i get good services.
Review by Zuly Niermann4 months ago
U have a good amount of parts at very reasonable prices I haven't had any problems with any of your parts
Review by CustomerPJ4 months ago
Easy shopping ,fast shipping
Review by Yoelmis Starge4 months ago
I wish that the points u earn don't expire so fast other wise apw is a good company price is so so.they can speed up shipping the parts to u other wise they are outstanding and the parts always correct
Review by Yuliang5 months ago
I've been shopping auto parts warehouse for several years now and have always been very satisfied with the turn around time of the parts I've ordered and the quality of the parts when I received them
Review by Akeem5 months ago
I have been purchasing several items for different vehicles that I have ford and dodge. I have been using their services for about 10 years. Products good quality at great price. I have not yet had any issues with a bad part. I will definitely continue purchasing parts for my vehicles through them. Thank you
Review by BHupen Houlgrave5 months ago
I’ve made several purchases APW and I’ve been very pleased with the quality of the parts I received as well as the prices.
Review by Sinit Frassetto5 months ago
AS a constant customer I Purchased a finder for my 2016 Toyota highlander that was not directfit. I was refunded $135 but $25 was taking out of my refund because of so call discount. The $25 was not a discount but the money I earned through several purchases. It cost me $1000 dollars to paint the car. Who's going to give me that money back?
Review by Frederika5 months ago
Easy selection easy to purchase for exact same replacement items and accessories to add
Review by Tejo Koene5 months ago
Great site! Affordable prices!
Review by Parveez6 months ago
Been dealing with y'all for a long time y'all have always took great care of me. I tell all my friends about y'all just keep up the good work.
Review by Electrogizmo6 months ago
very helpful replaced parts that were shipped wrong because of my information .
Review by Sumnall Quelen6 months ago
Sent a part back a month ago and still have not got a credit. They sent me wrong parts for my truck two times.
Review by Monasa6 months ago
everything I bought orm auto parts whse is great!!!, 'll keep on dealing with them for ever!!!!!!! thank you.
Review by Vilkase6 months ago
Quality parts on time delivery
Review by Attana6 months ago
Good outfit, reasonable prices with good shipping options. I buy here a lot.
Review by Pahtelio Cwiklinski6 months ago
I was able to purchase parts for my 1994 F-250 idi factory turbo at a reasonale price and earn reward points for rebates that more than saved shipping costs. Very pleased so far with the purchases.
Review by Awaiting Giannantonio6 months ago
Worst company to deal with their call center is in the Philippines. They sent me the wrong part it's been well over a month they received the part and still no refund or straight answer . Stay away they have no idea what they are doing
Review by Criag Pilosyan6 months ago
Part was as decribed and the fit was good,. It worked as it should and was easy to install. Was a bit disappointed in how long it took to ship.