Best quote with extras included. Quick to complete the process on line.
Review by LinP Mollakazemi2 weeks ago
QUICK EASY TO USE ONLINE. ALSO SAVED ME MONEY!
Review by KatMJ2 weeks ago
Is very good and good
Review by Zenny2 weeks ago
Very good ..easy to do
Review by Swisswatch2 weeks ago
Got letter well in advance before renewal.
Online renewal had discount.
Review by Mikapee Zea3 weeks ago
Van Insurance Broke down and made easy!
Review by Dita Biadatz3 weeks ago
Easy online transaction. Competitive price for the policy and very good optional breakdown cover.
Review by GutBabe3 weeks ago
It's so simple and plain to get a quote
Review by Arnesa3 weeks ago
I have been with the same insurer ( Sheila’s wheels) for years and changed my car just after renewing my insurance last year - they slapped a massive increase or leave and pay penalty charge. My renewal quote was a ridiculous one so I very easily obtained a quote that includes legal cover from Autonet that is £220 cheaper than Sheila’s Wheels !! Where is the customer loyalty ? There isn’t any so would definitely recommend Autonet
Review by Nahdia4 weeks ago
I have been trying to cancel this policy for over a week but it seems impossible. I called Autonet insurance last Wednesday 18th of September 2019 6 times and wires over 30 minutes on hold to they can elations team. I finally got through to an agent who advised that she cannot cancel the policy and all the cancellations team are busy. She advised that she will pass it through to a supervisor who will call me back before 7pm. They never called me back. On Friday 19th September 2019 I tried to call them again numerous times spending hours on hold and never got connected. I looked at TrustPilot to find that a lot of people were having the same issue so i sent the following email.
I have been trying to contact you since Wednesday last week. You have promised multiple times to call me back and failed. I would like you to call me and cancel my policy ASAP before I have no choice but to review my experience publicly.
There response was as follows:
Thank you for that information and I have passed on your details so you should receive a call back shortly. I want to make you aware that we have a different postcode for you, so you will need to provide the address we hold on file to the agent that calls you to pass data protection.
I then received a call 4 hours later from autonets cancellation team. The advisor confirmed to me that the policy was now canceled. GREAT FINALLY!
Then 1 week later I receive the following letter via the post from Autonet:
We refer to your goods/commercial vehicles policy and your recent call to Autonet regarding the cancellation of this insurance. As the full cancellation procedure has not been completed we can confirm your policy is active. If you wish to discuss further please contact our office.
Assuring you of our best attention at all times. WHAT?
So back to square one, I call and sit on hold for 30 minutes to the cancellation team. I then connect at the point I start writing this review. But no one speaks. I can hear their staff in the back ground talking about the weekend and how pleased they are that it’s Friday. In fact I am still connected and can still hear them having a knees up now 34 minutes and 12 seconds later. I MEAN WHAT IS THE AGENT DOING?
I have recorded all the background chatter. I wonder if their supervisor will be interested in hearing it? APPARENTLY AT THE MOMENT THEY ARE READING EACH OTHERS EMAILS.
I wonder if they are going to cancel my policy down. I have had no choice but to cancel my direct debit but I would really like to get the policy cancelled officially.
Policy reference number: 2601603/10/a7T
I’m going to hang up on them now all the singing from the staff in the back ground is not even in tune.
Review by Jusfakix1 month ago
Easy to use sight via Top Cashback. An enjoyable experience after a sensible quote.
Review by Jmacs1 month ago
Poor to answer phone,even live chat takes 10 mins to answer
Review by Tiblets Steenwelle1 month ago
Quick, simple and effective site to use.
Review by Belgrave1 month ago
Beyond helpful. Gave me a great price on my van insurance. That's why I have stayed with them for 4 years.
Review by Loubush1 month ago
Quick simple and cheap
Review by Berwoman1 month ago
As a pensioner, I can find time to research fully comprehensively (Insurance pun)
I visited several search engines and Autonet were the clear winners. Of course, when applying I knew there would be extras but even with all but one the price was still a saving of £400 on my annual quotation from a competitor
The process was straightforward, precise all done online
My research was for my son's business and it was well worth it so he can get on with working to keep the customers satisfied while at the same time knowing his Insurance is in good hands at a sensible premium
Thank you The Van Insurer and Autonet.
Review by Sneham Rottenberg1 month ago
easy to organise and competitive quote
Review by Vitteok1 month ago
Site is very easy to navigate with help along every step just in case you are confused about something or don't know something you coming across. I found it easy to work with it.