Great service. Great company. Experts at what they do. Received my parts quickly in excellent condition. Packaging was awesome.
Review by Keiderling1 month ago
Good used part. Works flawlessly looks great
Review by Giananthony Kaewsakul1 month ago
You're tops in my book you did me a great service thank you for caring it's hard to find in today's world i hate that the first rear differential didn't work we need places like yaw to keep the shade tree rolling thank you
Review by Honhon2 months ago
Purchased a center console that was described as a center console for a Silverado. It showed up and was a jump seat not center console. However, when calling customer service about it they were great in accepting the return. We will see how long it takes for that return to process.
Review by Neavy Hopcott2 months ago
Good selection, fair prices and prompt shipment. Well done!
Review by Russellrusssll Weatherer2 months ago
Wrong radio was delivered, I ordered one with a CD player, which was listed on the invoice, however I received one without a CD player. Currently I'm waiting on the return shipping label.
The folks I talked to were friendly and helpful
Review by Alisandra Cardill2 months ago
the part I got was poor quality the throttle was stuck.
Review by Amez Tsiokos2 months ago
I sent an email asking for more information on when my order would be delivered 2 days ago and I still haven't gotten a response. I needed to know when to expect it and I still dont know. Very upsetting
Review by Liezeltjie Frerichmann2 months ago
Automotix are a third party with LKQ not sure who I'm speaking with but I have bad experiences with them, I ordered an engine turn out to be the wrong fitment and had it exchanged. I told them the engine vin, engine code and size they still send me the wrong one. I ask for another exchange and the told me they will not exchange no more and want to refund me $771 when I purchase from them for $1100 and I have to pay for my shipping. So you guys are going to take my money and resale it to the next buyer for the same price? I had my shop called you guys about the engine you sent to their shop and got hung up twice. I got hung up 3 times and now I'm stuck with an engine I cant use.
Review by Jenniferlea3 months ago
Excellent company to do business with. Second engine I've bought from them and no problems. They stand behind what they sell.
Review by Dactylictomb3 months ago
I found this to be the best place to find extremely hard to find parts. Also customer service is very good.
Review by Bodhik Gorrett3 months ago
This company contracts their business to outside vendors, I received a part correct on paper but even though the part was clearly marked that it was not the same part listed on 4 pieces of documentation they sent it anyway... Careless unprofessional, and deceivingly dishonest business, If I agree to do business with your company and you contract out without notifying the person you are in contract with, me!!! You’re dishonest
Review by Glennon Launders3 months ago
This is a good company. They delivered a very good engine just like they promised in their ads. I will buy from them again.Already recommended their services to friends and family.
Review by Krisma3 months ago
Got right part 1st time, a little late because of hurricane but not any fault of company. Will use company again in the future and advise others to do as well.
Review by BelgianFamily Koch4 months ago
Very rude customer service would not recommend I havent even bought a part yet that's good they didnt take my money I could only imagine what kind of customer service I would get if I had a issue
Review by Guellec4 months ago
I am not happy with my experience. My part which is a transfer case has been sitting at the distribution center of central freight line Since Sept 2nd. Come to find out they only deliver to my area on Tursdays and Thursdays. I was told it would be delivered Thursday Sept 5but it wasn't. I really need my car. Hoping its delivered Tuesday. When I ordered my part it said 1 to 2 days shipping I guess they did they're part and dont care about delivery unfortunately.
Review by GCromer4 months ago
Ordered a transmission and received email that it was shipped. NO transmission showed up and when I called to see where it was at was told 2 days after receiving the first confirmation email the order was canceled because of no response to an email.
Review by Miriamsabellico Taurins4 months ago
I recently recieved used $800 transmission assembly that was damaged prior to unloading. Was told to take pictures of the damage and send in for review. Customer service pretty much told me it is what it is because they do not offer a guarantee on the oil pan cover that was received broken. Will now have to buy a new one to and charge a customer that much additional money due to the poor, unhelpful services offered by Automotix LKQ. This is even before beginning installation. It is unknown if anything else is damaged at this time.
Review by Mr Moran4 months ago
I ordered a rear end for my truck. I selected the correct option, but when the rear arrived via the carrier, it was incorrect. It was clean and look to be in excellent working order, it just was the wrong rear. I refused the shipment, got on the phone with them, and they said they would send another. Good. Well, the second one was also the incorrect rear. After the lady, Nicole, verified I did indeed order the correct rear, they got mad at me. The thing is, they ship straight from junk yards, so they never actually see the product in the office. You know what that means? Anything can arrive without a decent inspection from someone who gives a damn. Customer service was good up until I waited 10+ days to receive a refund to show up. I don't think they ever planned on issuing one. I filed a charge back / dispute because I used my card.
Review by Brunop Abuhilwa5 months ago
Received Turbo within two days works perfect. Can't be praised enough very good definitely most definitely will buy from again. Don't understand the bad reviews five stars here
Review by Ksswank5 months ago
Thank you so very much for a very speedy delivery and the product works great
Review by JHuie5 months ago
My experience has not all been totally bad. However the part that I ordered did not work and i will have to send it back so I will see how smoothly that goes. I did receive my part in a timely manner.