Autohuren pretends to be the intermediary in the best interest of the consumer. However, unfortunately they are only concerned about their own interest.
My boyfriend and I rented a car for our 10 day holiday in Croatia for 365 euro (insurance all inclusive, in the hope everything will be okay). It was the first time we rented a car, so we made a stupid mistake; we used my creditcard information and we registered my boyfriend as the main driver. Watch out: this is not possible! Instead of showing an alert that this information should align, we received an email that everything was settled. Until we arrived in Croatia and nothing could be done anymore (cancel only possible until 48h before). The only option was to pay 400 euros on the spot for the car we already paid.. Really unfortunate. When we called the helpdesk of Autohuren.nl we didn’t receive any help. Even though they describe this rule in the “small letters”, a small compensation for this misunderstanding would have been nice..
Review by Julyane5 months ago
No problems picking up car or with it’s function. Drop off went smith also.
Review by JohannF Reinbach6 months ago
Good service. All went smoothly. The price announced is what you pay. No hidden fees.
The car I booked was not available. They gave me an equivalent... with same comfort, the same luxe.
Review by Creanna10 months ago
The car rental at Alamo (in Rhodes) went very smooth, all aspects of it.
Review by Harmail Chinade1 year ago
Perfect, friendly and quick service. I booked the car online only 1 day in advance. Collected the car on a national holiday, but no problems at all, staff of Winrent was available and very friendly.
Review by Lutonda1 year ago
Rented car at Johannesburg Tambo for 3 weeks. Booking through this site was easy. No problems at pick-up and return. A bit unclear was the fact that Hertz tried to sell me the additional Collission Damage Waiver at ZAR 100 per day at time of rental. Rest was all OK. Good SUV (recommended for the sometimes bad roads in South Africa).
Review by Adds1 year ago
good and easy
Review by Vandy Tawir2 years ago
Review by Suekywan Gangstagame2 years ago
Review by Monkjack3 years ago
The amount payed afterwards, is much higher then the expectations risen during the booking process. The terms leave too much room for interpretation by the booking office. Total impression: unreliable.
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