These guys are liars and crooks. I ordered 4 wheels in late May for my truck for which they immediately charged my credit card for $700. They ensured me these were in stock and would ship no later than June 3rd. On June 3rd I get an email saying they are back ordered and would ship June 26. I called their customer service and when I asked why they said these wheels were in stock he said, "let me be fully transparent, we do whatever we can to get your money up front." He was at least honest so I let it slide and on June 26th I received an email saying they would ship on July 3rd. You guessed it, on July 3rd I received another email saying July 20th. I immediately cancelled my order. Of course they say I won't receive my refund for 5 - 7 days. Stay away from these guys!
Review by MissWest6 years ago
I ordered seat covers for my Nissan 350Z from AutoAnything. I received covers made by Coverking and could not be happier with the product. They are well make, fit beautifully and were easy to install. . So, as a result to my experience, I suggest to anyone and everyone reading this, do not purchase anything from either AutoAnything.com is the very best service to the customers.The price and some offer's to providing and product are high quality and some disscount to providing high purchases. So AutoAnything.com is very esay purchase the products.
Review by Raynard Marsh6 years ago
For the third time in approx. 6 years I ordered new Lloyd Ultimate car mats for our two Audi's TT and A4...both convertibles. Mats arrived and everything fitted except the passenger side TT mat. The clip that holds it in place was fixed/riveted to the mat in the wrong location and it would not fit no matter what I did. $140 mats that don't fit!!!. Call them and they say "they are a custom order made just to fit the car so you cant get them exchanged" that I understand if the fault is mine (like ordering for the wrong car etc.) however he confirmed that I ordered the right mats for the car but as there was a manufacturing error that still was not covered as Lloyds have a no return product. In the end I had to pay again to get the mats I needed albeit at a discount price...but hey why should I the customer pay for a Manufacturers mistake!!! DO NOT SHOP HERE THEY ARE OPERATING A SCAM BUSINESS WITH ILLIGAL PRACTICES. ALSO AVOID LLOYDS MATS AS THEY DO NOT STAND BY THEIR PRODUCTS EITHER. EVEN THOUGH THE MATS COME WITH A MANUFACTURING DEFECT WARRENTY ATTACHED TO THE MATS!! I now have a set of mats that cost5 me $140 that do not fit our car neither do they fit any other car.
Review by Shamieka6 years ago
Ordered a car vacuum but when the package arrived it was a wall mount bracket for a car vacuum. The webpage from which I ordered the vacuum had pictures and specs for the vacuum but no picture, description or other wording to indicate it was only a bracket. I called the get an RA number so I could return the product. The rep seemed somewhat incompetent and they have yet to send me the RA number. To add insult to injury they wanted me to return it to them using their "discount" shipping service. It would only cost me $9.95 to return a small (will fit in an envelope) $18 item to them.
Review by JJussi Anchico6 years ago
When ordering from AutoAnything they give you a estimated delivery date. The estimated dates are NOT TRUE. The last several orders I placed with this company the delivery dates had changed. My last order was pushed out a month from the original delivery date. I would not recommend them at all and this is the last time I do business with them.
Review by Questnortheast Degard6 years ago
I ordered air shocks from AutoAnything in November. The shocks never held air and I tried everything to find the leak assuming it was in the lines. After 5 days, I removed the shocks, ran a strap thru them, aired them up and put them in water. The top welds were no good. I contacted AutoAnything after looking up their return policy. They wanted me to pay return shipping (although their policy stated otherwise for defective items) so they could determine if they were going to give me credit or exchange or do nothing. I can't even get that answer out of them. after 2 1/2 months I contacted them and was told they would check and get back to me. That was over a week ago and so far all I've heard is crickets. I have many more items to buy for my vehicle but I won't be buying any of them from AutoAnything.
Review by Inggit6 years ago
CHEATED by Auto Anything. We placed an order for seat covers online on January 3, 2014. There was no mention for being out of stock or back ordered. The company processed the order and we paid for the order via credit card online. We waited two weeks and nothing showed up. I called customer service and was told they are out of material to make the seat covers! They said the new delivery date is February 12. I called today, Feb 6, 2014, to confirm the newly promised delivery date. I was told that the new delivery date is another month away, March 12! We have been lied to and cheated. I am writing this review so others are not cheated. They should not take your money when they cannot deliver. their customer service number is 8008748888. I called back and talked to the customer service manager and all I got was more excuses.
Review by Tricyclebob Beesen6 years ago
AMAZING selection. Super friendly customer service.
Review by Highguy6 years ago
DO NOT BUY FROM HERE !!!!
I ordered seat covers for my daughters Jeep Wrangler. First of all the blue color on the website does not match the color I received so I sent the originals back and had to pay the shipping cost. They said I could exchange them but they ended up charging my credit card twice. I ordered a different color and received the rear seat only. They keep pushing my shipment date back because they say these are custom made. Hello !! I already received the rear seat, why does it take a month longer to make the fronts ??? This was a Christmas present my daughter and I won't get them till January 20th unless they push the shipping date back again. Their answer to my frustration is " well we can cancel the order for you sir". Who wants just the rear seat covers!! I guess I can send them back too and pay shipping costs so I will be out about 40.00 with nothing to show. Do yourself a favor and buy from someone else STAY AWAY !!! YOU WILL BE SORRY
Review by Shelbra6 years ago
I had a very positive experience with AutoAnything. I ordered a front and rear sway bar in two separate orders on a Tuesday and received one sway bar Saturday. However, the other wont be here until Tuesday....so I am not sure why there is such a big difference in delivery time when they were ordered the same day.
I also enjoyed the discount I got on my first purchase! With that being said, the product I bought also qualified for a mail in rebate to the manufacture of the product so I called their customer support to make sure that they products they ship out come in the factory box so I could get the UPC code.
I am very happy/impressed with my purchase so far! If I come across any problems for the 2nd half of my order I will report back.
UPDATE* I ordered the other product a couple weeks after the first and had the same great experience! I didn't have any issues with the mail in rebates either. Satisfied! :)
Sorry to hear about everyone elses negative experience.
Review by SebastjanLikar6 years ago
Review by CustomerMing7 years ago
Easy to shop, easy to have live chat, easy to reach someone on the phone. Everybody has been knowledgeable, even to the point of recommending not purchasing one of their products because it would've been a bad fit for my requirements. The prices are great, most shipping is free, they remember your viewing history. I've had nothing but positive experiences from these guys.
Review by ChandraShaker7 years ago
On June 24 ,2013 I ordered a set of Romik side steps for a 2013 Tundra. I received a last date to ship of July 1. After no ship confirmation I called them, only to be told the item is on back order with a possible release date of July 12th. Upon requesting to cancel the order and creidt my card back the charges I was told the will have to file a request with the provider of the product and see if they will allow this order to be cancelled. WTF, the order wont be released for 10 more days at the earliest and they may not allow the order to be cancelled????? This is ridiculous. I won't be ordering from Autoanything again.
Review by Pathetic Khosrotash7 years ago
I purchased a light kit from www.autoanything.com which is supplied to them by PlasmaGlow 1325 N. Melba Ct. Gilbert, AZ 85233. The light kit carried a 12 month warranty, and after it was purchased and installed (professionally), it lasted just 30 days after installation. The individual LED's started to burn out after the first 30 days. I contacted www.autoanything.com and they did nothing about replacing the defective light kit. They were sent pictures showing the burnt out LED's. They did nothing to issue an "RA", nothing. I contacted PlasmaGlow and they issued me an "RA". But here's the catch, they wanted me to remove the light kit without damaging same, as it would void their warranty (12 months) and return to them for inspection. The light kit consists of two thin film strips, containg LED filaments which illiminate, and which are attached to the hedlight housings of the vehicle with an attached adhesive, manufactured by 3-M and as 3-M states, this is a permanent adhesive. Well, to remove these strips is impossible without damaging them in some way, therefore damaging the product and thus voiding the warranty. This warranty is therefore a non-warranty due to the impossibility of remeoving these film strips from the headlight housing. To better describe these lights, they prodice an Audi headlight like image when on. I sent pictures of the failed head lights, but all to no avail. There are not a lot of dollars involved here, it is however the principle of the thing, and the warranty that really is not a warranty. These items were to be covered by a 12 month warranty, but the warranty is imposssible to comply with. Therefore there is a non-warranty at play here, which I belieive may be illegial, under any common sense warranty plan and consumer protection issue. So, as a result to my experience, I suggest to anyone and everyone reading this, do not purchase anything from either www.autoanything.com or plasmaglow.com if you expect an intelligent and workable warranty. I am also reporting this to the Attorney Generals Office, Div. of Consumer Protection.
Review by Revill7 years ago
I purchased an item because AutoAnything was offering a 15% promotion discount. After placing the order and making payment they wouldn't honor the promotional discount; providing me with a very large list of manufacturers excluded from the discount. Don't buy from AutoAnything. They are "anything" but honest!
Review by Vadász Ahtee7 years ago
Have never had a bad experience with this company. Great prices, online coupons and discounts.
Review by JWCassel Wlcock9 years ago
Review by DeGrey9 years ago
Just had the worst customer service experience I've had in awhile. Ordered some nerf bars for my truck from AutoAnything. They sent the wrong ones. Had a nice conversation the other day, and agreed to pay extra to have the right ones sent immediately. Expected them by now. Checked the order status and found they were "awaiting payment." Not good, but what's even worse, when I called, the CSR was very rude. Either learn to deal with your mistakes, or get out of business!
Review by Bafford Derrow10 years ago
*********STAY AWAY FROM THIS COMPANY!!!***************
*****************POOR POOR POOR!!********************
*******Very Unprofessional! Very Deceiving Company!!!!*******
******************** RIP OFF!!! **********************
I purchased a covercraft HD Car cover from this company with the understanding that it could be returned if it leaks. I explained to the 'Sales guy' that I live in Florida and I need a tough cover for hard rain. He pushed the HD model saying if I'm not satisfied I could return it for my money back. HE LIED!!
This cover is a CHEAP one layer COVER that leaks at the seams.
After removing the cover there were small puddles throughout.
I contacted them and they said it wasn't refundable. I mentioned to listen the recorded sale for his mistake saying it can be returned. They said they would and told me to wait three days or so. Assuming they denied my refund and they never returned any phone call.
Unacceptable!!! I paid almost 300 dollars for a something I could have purchased on ebay for $30. Do not use AutoAnthing!!!!
Do not make the mistake I did and many others. I should've read their outstanding poor reviews first! You are warned!!!!
There is no negative scale to rate this company!!!
If you are a representative of AutoAnything reading this, refund me my money in full and I will be happy to change this review to a positive experience.