I have bought severals cars from them in sweden and their discription of the cars is usless. I need to put alot of money to the cars to even get them sold. They offer vocher so i have 5 voucher i can activate now to no use when we stoped buying from them. I even boked and paid for transport for a car that we the day after called them and told them that we will go and pick up our car by us self. Still missing refund for that transport 1.5 mounth later, even if i reminds them once a week.
Review by Mrs Lever Badem1 month ago
The cars are not well described usually people that destroy their car totally sell to them. There are always way more problems with the cars than you can make. The people that work there are absolutely unprofessional, you will not get any reasonable help from them. They have many lawsuits, I do not know why you would work with them at any level.
Review by LizaL4 months ago
Bought an electric car from them. The car was coming without charging cable. I raised the issue. They have offered a voucher to by another car and use the voucher. I do not need another car, I need a cable. They are do not care. This is not correct. They are not taking any responsibility.
Review by Weerapat4 months ago
Review by Kaudijus Howardz4 months ago
I bought 2cars
The first one came with mechanic problem and after communication they accepted to give me voucher 400+300€ for next orders !in this case to get money back you have to buy 2cars .I bought one more car to use the first voucher and the second car came with bad quality color !it was repainted and they didn't reported before buy ! Run away from those unprofessionals!
Review by TabbCatt Lennoxsmith6 months ago
I bought a car from Auto1 in April 2019. The car had a few scratches and a rattle in the suspension marked in the auction description. After the car arrived, I saw that it had small dents and scratches all over the bodywork, particle filter error message (expensive to replace), missing accessories, multiple big cracks in the drivers seat leather, damaged rear seat leather and the electric windows did not work. In addition to that, it took exactly one month before the car documents arrived, so I couldn’t do anything with the car. After I took the car to the mechanic, it also turned out that it had heavily damaged underbody panels (zip-tied together, so they wouldn’t fall off), the entire suspension needed replacing (all springs and shocks plus multiple joints) and oil leaks from the transmission and engine. None of these issues were mentioned in the auction description (except “rattle” issues with the suspension). Basically the car was worthless.
I contacted Auto1 support right after I discovered the issues, made photos and videos, and sent a claim, but they refuse to pay me back any money/reduce the price of the car. Their customer support is non-existing, it took me countless e-mails and phone calls, before they even replied. They refer to their “terms of service”, that basically says that they are not responsible for anything. So part of their business model is to sell cars so that they intentionally hide damages, and then just say that they are not responsible for anything.
I strongly advise against doing any business with Auto1. You will lose your money and nerves.
Review by Angeleah6 months ago
They will delete your account without any notification, if you are not active user/buyer. They don't care, that you have documents in your account, like agreements, invoices for cars etc..
Review by BlueTyger Boudiaf10 months ago
Auto1 belgium selling broken car and km fraude , after you pay , you cant to nothing
They dont refund the car you lose your money so keep away from this company f*you hakan koc and f* your company
Review by ScoBec1 year ago
Je recommande Anthony GASTAUD, Bon commercial au TOP
Review by Lonny2 years ago
AUTO1 is rated 2.0 based on
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