The packaging company do not pack the orders. Product DAMAGE with NO REFUND. Liers with any respect with the client. Not a trustfull seller.
Review by CursedJezus1 week ago
Products seem good.
Customer service absolutely awful. Felt like I was talking to a chatbot; Siri/Alexa have better manners and front-line customer approach.
No option to pay by credit card??
Review by Spopp2 weeks ago
Review by BigD1 month ago
Great prices and serice, but sometimes delivery time is too long.
Review by Wans2 months ago
Possibly the best products I’ve had the pleasure to use. Organisation is king, everything has its place.
Review by TTommy2 months ago
Great Product, Great Service
Review by Boyles2 months ago
Good quality product, great value, quick dlivery.
Review by Momcco3 months ago
Terrible service, it has now been 2 months since I placed my order. Tried contacting and was told no update could be sent as they do not know when the item will be put into production. No updates from staff, just found out they still have not started production on the item as they are waiting for their supplier to deliver rubber seals.
Will never order from this terrible company again
Review by Aripo3 months ago
Top quality products at a competitive price. Customer service people very helpful.
Review by Chirp4 months ago
Review by Growly5 months ago
Good quality products as always from AUER.
However, you could speed up the process from order placement to delivery.
My order was placed and paid on the 21.05.19, shipped on the 24.05.19 and delivered on the 29.05.19.
If the products are made to order you can expect a longer lead time, but if you are shipping a standard item you should be able to ship an order out quicker than stated 4 days after you have received payment for them.
You should be able to, and aim for, fulfilment of your orders within 5 working days from order placement.
Review by Stephan5 months ago
This time with this order the black hinges are on black plastic rivets that are very unstable in use. Last time when I ordered these containers (order 666249) the hinges were fastened with screws which is better long lasting solution. Black rivets dont't work at all. I can send you pictures.
Review by Sontribled5 months ago
Quick response and delivery time, excellent customer service.
Review by Bendikova5 months ago
Great product but very lengthy lead times on some parts. Not always informed of delays.
Review by Lhyn5 months ago
Great. Just what we needed. Good price, was a bit expensive for delivery unfortunately.
Review by Zakeah Calway6 months ago
Excellent product at a great price. Fast delivery service. We will be using AUER Packaging again.
Review by Philmed6 months ago
I would have loved to say that the quality of the tool storage boxes was good.
However the order I placed has still not arrived 2 weeks later. I suspect that I have wasted or lost my money.
Review by Kashayia6 months ago
Simple to order and delivery was rapid from Germany. Quality of the trays excellent as was the price
Review by Gerbenius Nemaz6 months ago
Prices are reasonable and the stuff is helpful. However... I've ordered and payed for 8 boxes on Monday and followed up by calling the company on Friday to hear if the product was shipped. The answer was that they just found out that they were out of stock for this product and had to produce them on the following day. The product was shipped on Monday the following week, but didn't arrive to Denmark(the neighbouring country) till next Monday, thereby ruining my plans to use the product for an event the weekend before and having to invest in alternative solution. I wonder what would happen if I didn't call them to check on the product status. Not a pleasant experience.
Review by Lenie Zlatev7 months ago
There was a problem with the order, they resolved it.
Review by Hellga Kitchenside7 months ago
Great customer service! Fast delivery!
Review by Hoyte7 months ago
Just what we needed to put clothes in on our camping trip.
They arrived promptly and we like the utilitarian style.