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Review by Eleve LSL2 years ago
All was fine until I asked for my money back. Then I suddenly got the nasty surprise to be told they couldn't send me my money!
It's been weeks now and I still have no satisfactory explanation, telling me the bank needed some document from a bank I'm no more a client of for years, so of course the document doesn't exist and I can't get it now and provide it! No alternative proposed, in fact I am the one proposing a lot of possible solutions but I don't get any answer. I can't get any answer to my emails or phone calls most of the time, and when I get an answer they just say they can do nothing. Unbelievable! I truly feel robbed...
I'm an optimistic guy, so still have a small hope that I will finally find someone reasonable enough to unblock the situation so that I can eventually get my money back, without the need of a criminal complaint. But is the money still there? I have some doubts now...
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