I love iHerb. I use them regularly. The quality of the products is really good and the shipping is fast.
Review by Ignaas Maccutchan3 months ago
My order Nr. 507236471-0. I spent 140£ on this site. And vating my order more than 7 months. They don't return money, and I have not parcel....
Review by Anver8 months ago
I ordered a product and wasn`t informed at all there was going to be an extra fee to pay. In my case it was £16.8 which I found quite a lot and asked them for the refund. I wasn`t impressed by their response (see below)! Basically they advised me to pay the the £16.8 otherwise I was risking not getting anything back? I have never experienced this and told them so. Unfortunately, iHerb.com does not have a way to provide specific duties and fee amounts. It is determined by Customs and the courier is simply the collector. If you choose not to pay the fees incurred by Customs, the package will be rerouted back to iHerb.com and once the package is received, we will refund the order. The refund will be minus the shipping and return costs which are normally 80% of the order total. The reason the return shipping costs are so high is because of the return freight not being discounted, warehouse and storage fees. We would advise accepting your package as if you refuse it you risk not receiving a refund based on our policy. There is lots of one stars reviews - I would be careful!
iherb is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about au.iherb.com.
Sand Canyon Avenue 15535