Last time I will use ATU. They needed a 1 hour 45 appointment to change over winter tyres to summer tyres. I arrived on time but the car didn't move for 45 minutes and now I am late for a meeting because 40 minutes after i should have left the car is still on the ramp.....wish I had checked the reviews before coming here.
Review by Fiton Bresslaw7 months ago
A very negative experience. They blew up my turbocharger in their shop. No compenstation given whatsoever. Worst experience possible.
Review by Mgbemeneh Vileika8 months ago
I bought an oil filter, oil, and a diesel filter. I gave them the papers from the car to give me the right parts, but unfortunately, the DIESEL FILTER was the wrong one, when I went to get my money back, they give me the money from the OIL FILTER which was with almost 30 euro cheaper. Why not give me the money for what I returned?
Review by Fashmag Bedout10 months ago
Fu.cking morrons of employees. They sold me a discs for Golf 5 for 200% higher price as a normal. When I want to return the package they didn't want to talk with us because we are not Germans. Their unprofessional relation to customer (probavbly would rate it 0/10), they also didn't want to give a credit for bought part. I would not recommend this store to anyone else. That fat guy with a goat beard was actually invalid.
Review by Bafford1 year ago
Bought the tyres and tyre change service online paid for everything online , made an appointment to change them. When my wife came into appointment for tyre change on the day, the ATU shop told us, they are not going to honor the deal on the tyres because of the price error on the website. We either have to pay about 150% increase in price or get the money back. Had more than a week to inform us about error till our appointment. For these sh...heads had to take half a day off and tons of stress. Never will l buy from these people again, this was just worst experience ever!!! Very dishonest people!!!
Review by Lauric2 years ago
Kitzingen Germany...At first I made an appointment for a fuel filter and the fellow that helped was great! but at the appointment was not so good...I had a bad feeling and I was right! A young man with a tattoo on his arm said great your here! and asked if I wanted to wait...I said yes and watched. After some time my car came back and the mechanic mumbled something and walked away. The kid then said, you have some problems with your car...as follows....hinterachsegummis eingerissen, keilrippenriemne rissig, achsmannshetter vorne rects und links aussen defekt, und koppelstange vorne rects hat Spiel... and stared at me...like I was going to get it fixed there. I said OK. he then started to talk again and said, I dont know how you passed inspection and some other stuff. Little did he know that my project was already by OPEL and they did a real full workover on my car for about 2000 Euro...and the timing belt was NEW! This company must really need money to think I was too stupid. I actually had to tell the guy to shut up and let me pay my 50 euro for my fuel filter change just to pay and leave. Poor lady behind me after I went back in was experiencing the same old story :/ Dumb right? I was sure to look tho they documented everything and I will ask OPEL again in a few days.
Review by Samkbarnes2 years ago
I ordered 4 dunlop tyres and already paid for them. But after 4 days I got an email telling me that my order was not possible that only 2 tyres were available. Not acceptable at all!
Review by Jarriel6 years ago
Gute und unbedenkliche Webseite.
Review by Amied6 years ago
bin immer mit ATU zufrieden gewesen-besser wie meine Vertragswerkstatt.
Review by ElleGayle Lyubenov9 years ago
bin sehr zufrieden mit der Werkstatt.
Review by Bafford9 years ago
Bei Service wird mehr als defekt angegeben als tatsächlich kaputt ist. Hier wird das Vertrauen und die Unwissenheit des Kunden ausgenutzt
Review by Kuusseven9 years ago
Nach Onlinebestellung erhält man Newsletter, obwohl man den gar nicht haben wollte.
Review by Shamire Rousakis10 years ago
GUTE WERKSTATT ( BILLIG)
Review by Nazoom Derrow10 years ago
gute Werkstattkette mit recht günstigen Preisen.
A.T.U is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about atu.de.
Weiden i. d. OPf.