I bought my windows from Lowe's, but now Lowe's has stopped selling them because the product is so shoddy. I've only had my windows for 5 years, and have had to replace 3 window sashes because the gas seal broke. The company won't even talk to the customer. When I tried, the customer service rep hung up on me. So the customer has to contact Lowe's and Lowe's has to make the request for a warranty claim on the customers behalf. Then, Atrium won't send the replacement parts to directly to the customer. They send them to Lowe's store and the customer has to pick them up. Buyer beware if you purchase any Atrium products, windows or doors.
Atrium Windows is rated 1.0 based on
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West Northwest Highway 3890