Athleteshop.dk Reviews

I ordered a bike Seat nearly two months ago. I only just realised it might be a Scam when they stopped answering my emails when I asked for a refund. Before that they had Said the Product was delayed.

Cheating. Seems like they are closing down the store. After I have asked for my money to be paid back they does not answer either email or phone anymore.
Over two months since the goods are ordered and keep telling me that it will arrive within 14 days, but the product is still not arrived

Recieved half my order 3 weeks late . Contacted the firm and received a reply that the some of the products had sold out (even though the money had been taken and no one had contacted me to let me know) one of the outstanding deliveries was on its way - 3 weeks ago and nothing has turned up. I have not received the money for the other products back into my account. I have written 2 emails a week ago to querie where the money is and the package and heard nothing back. I wish I had read the reviews first as I would never have ordered through their website. They are clearly fruedulent. Do not buy anything from their website.

This is a scam website please don'y buy anything on this website.
They promise 4 days delivery . My order was placed on 6. jun. 2018. But still no delivery. The reason they have provided me is the product is out of stock.

But the website is still showing in stock.

Steeling your money - The company is steeling your money. Ordered some goods, they accepted and promised delivery 5 days later. after 1 month, they have not yet shipped any goods and have not yet refunded my money that they Credited same days as order was placed..

DO NOT BUY ANYTHING - they are scam...

Chose to ignore previous reviews due to the lower prices, but I have never experienced worse service or delivery handling.

Was promised the order within 4 business days upon ordering, it has now been a month and i still haven't seen the product, but surely the money has been charged!

So so poor! never again!

I have many times ordered on athleteshop and every single time they have failed to deliver on time. They got to the point that items were delivered 6 weeks late! Enough is enough. A "copy - paste" automated message every few days to inform me that they are "sorry" and give a new date... is what you should expect if you decide to use this web shop... This is NOT customer service and simply I do NOT recommend them cause they are unreliable. I wish I could give 0 stars, but I can't...

*** Athleteshop went in receivership ***

Check if you have a European Consumer Centre (ECC) in your country or check the Dutch one at:
eccnederland.nl

Never got my boxing gloves or my refund back. Total bulshit. Never use this site!!!!!!

I want to warn you all. This company is criminal. I ordered an helmet the 5. April and they took my money. They wrote several times that the order is delayed . They posted again and again a new delivery date on their website. A week ago they confessed that they cannot deliver. But they still have not transferred my money back

They sell the products that they don't have in stock, but on the website they claim that they do.

I have ordered a bicycle lock from this website because it was the cheapest price.

I ordered it on 29th of April, 2 days later they sent me an email saying it was delayed, because the supplier didn't deliver, 3 days later they sent another email delaying the order for some more days. Again some days later they said the same that the product is delayed and they would like to offer me the same product but in another color. I took the offer and then immediately I got an email saying that product is also delayed because it will be delivered by the same supplier. And then they delayed one last time saying that the product would be delivered to their warehouse on 18th of May, then they can send it. That means I would probably receive the product around a month after ordering (if there are no more delays).
If they have sent the product on a freaking donkey from China, it would have arrived to Denmark by now.

I finally canceled the order (lets see how many days that takes), and ordered from a danish local website with a little higher price, the product was ready to be picked the next day.

Tekst på engelsk, da det er fra min mail til dem, hvor jeg opsummerer min ordre.

Jeg har venligst anmodet om mine penge tilbage, som blev trukket d. 29/9-2017 (dagen efter ordreafgivelse).

28/9-2017
New order no. 747100023983
Est. delivery: 6/10-2017

13/10-2017
I contact you.

13/10-2017
I recieve an answer from Roelof, saying the item is out of stock, and new delivery date: 31/10-2017.

1/11-2017
I recieve an email saying the item is still out of stock, and can choose an alternative.
I reply the same day, that I whish for alternative item.

2/11-2017
I recieve an answer from Camilla saying you will have the item in stock from my 15/11-2017 order, and can be delivered to me the 20/11-2017.
I’m confused by this 15/11-2017 date, as my order was from 28/9-2017!!
Though I choose to look away from the date mix and on the same day reply with an “yes okay” answer.

2/11-2017
I recieve an answer from Giulia, who apologize and gives information on delivery proceedures.

7/11-2017
I recieve an email saying there has been a delay in my order, and new delivery: 21/11-2017. Again the exact orderdate is incorrect saying 27/9/2017, when my orderdate was in fact still 28/9-2017. The orderno. is correct though.

17/11-2017
I recieve an email - the same as last time, but now new delivery: 27/11-2017.

7/2-2018
I recieve a newsletter aka “win a trip to Korea” (for which I for sure haven’t signed up for), so I see this as spam mailing!

Don't buy from them. I can't even describe how bad this experience has been.

Ordered and paid for goods 02/04/18 and was given an expected delivery date of 11/04/18. This item was a birthday present for my granddaughters birthday on 13/04. The goods did not arrive and I did not receive any notification informing me of the delay. When I contacted Athleteshop they advised me goods would be delivered 20/04/18. Very unhappy with this situation as I have had to do all the chasing up.....will wait and see if order arrives.

I shop a lot on the internet, but this is by far the worst company I have bought from online. First off, packages are delayed for several days, without notifying or contacting the customer in any way, unless you write to athleteshop yourselves and ask why the package hasnt been delivered yet. Second, like I experienced today, collecting my package, it was only partially packed with the stuff i have bought. 4 out of 5 objects are NOT in my package, and I have allready paid the full amount for all 5 things. Now I have to write the company once again, and ask them why only 1 thing has been delivered and not all 5...
Athleteshop.. Make it work and be more prof.

I do alot of shopping online with minor delays or returns.
THIS! Webshop is by far the worst I've been in contact with.
They're cheap on prices but I would rather pay little more than dealing with them again after writhing 3 emails asking why the date for arrival wasn't made. Each time they postponed
So I asked for refund let's see how long that will take.

Update. Still waiting for them to send my money back

Made 2 orders, as I've given them a second chance.
Both times the orders were late. And the first one came in bits, incomplete, and in the end couldn't ship an item.

FAKE or very very bad performance - NEVER EVER AGAIN

Ordered Lacrosse equipment November 2nd 2017 and have still not received anything in March 19th 2018, except for a lot of bad excuses and promises.

NEVER EVER AGAIN.....

Ordered items marked in stock on December 11. Received them mid January in spite of multiple contacts with support and assurances of earlier delivery. Asked for compensation for massive delay but got no response. Will never shop there again.

**Super god service og hurtig levering**

My order was delayed several times and finally split up in several shipments. One item was in the end not available. I received e-mails regarding the delays and with a new delivery date every time. I never received any shipping information so I could pick up the packages and had to write to get this when things finally shipped. Prices are good but it seems like their systems are not fully developed

WORST CUSTOMER SERVICE EVER!

It has cost me a lot of hours and money ordering some simple stuff. Im really surprised about the low level service. What a mess

They fetch money before even sending products and then they tell you the goods are not in stock.

At first I was worried when I read the comments of people, because I wanted to order a quite expensive for my pocket product. But then I called customer service to ask a little about the product, I got all the informations I needed, very nice communication and also recieved my product exactly on the expected delivery date and the product was just perfect. I woud really say its a completely trusted store according to my experience.5*

Very fast & professional delivery on the 1 order. Having to return a part of my delivery the confirmation was also handled very professional. We had an email corresponce related to me returning 2 out of 3 pieces and having to order 2 new pieces, which unfortunately led to some confusion. However all responds from the company was very friendly and allways being very polite and striving to find the best solution for me. And we succeeded! so definetely not the last time placing orders with Athleteshop