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Review by Edyta Kr1 year ago
Nie polecam zakupów w sklepie AthleteShop - obecnie JustAthlete.
Towar zamówiłam w czerwcu 2018, niestety nie dziś nie dostałam towaru, ani zwrotu pieniędzy! Na 500euro oszukano mnie!
Firma splajtowała stronę nadal funkcjonuje i jest dostępna, kpina!
Ludzie nie kupujcie tam, pakujecie sie w kłopoty!!
I do not recommend shopping at the AthleteShop store - currently JustAthlete.
I ordered the goods in June 2018, unfortunately I have not received the goods or refunds today! At 500euro, I was cheated!
The company has banned the site is still functioning and is available, mockery!
People do not buy there, you get into trouble !!
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Review by Craig Wood1 year ago
Ordered a swimming pool slide for the kids. No response until I contacted paypal. Still waiting on my refund of 82 euros. My advice is dont use them.
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Review by Emma Smythe1 year ago
Waited a month for my order, some gymnastic bars for my daughters birthday then received an email to say it would be another 2 month wait. As this was a birthday gift I asked for a refund and was told it would be in my bank in 7-10 days.
Nearly a year on I’m still trying to get my £80 refund.
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Review by chriswatson glasgow bike for good1 year ago
Holland based Bike Shop, Athleteshop.co.uk with whom last year my department paid for £60 worth of spares for a City bike Hire Scheme. Payment was taken, parts did not arrive. athleteshop.co.uk company actually based in Holland, not UK at all went bankrupt soon after. Difficult to claim refund as received legal document from a Dutch bank that lots of other larger debtors were first in queue and likely not going to be paid either. company accountant didn't want to give our bank details to unknown bank. Soon I was suspicious that the entire site might be some sort of scam with a fake address in UK while based in Holland , possibly with other similar looking sites of different names still open to new customers .
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Review by James2 years ago
Ordered a product and needed to change. Never received a refund. Even my web browser is now telling me that the website can't be trusted....... complete con.
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Review by Peter Marshall2 years ago
Awful experience ordering running shoes . Returned as wrong size and have heard nothing more .£ 140 worse off
Never use again
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Review by Customer2 years ago
Ordered Oakley sunglasses, when they didn’t arrive I sent an email. Got told they were out of stock and would be in in 2 weeks. Chased them up again a fortnight later only to be told the same. Took forever to get a refund. Had a bad feeling it was a con. It would appear I’m not the only one to have had issues with them. Wish I’d checked the reviews online first. Would’ve saved me a month.
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Review by DAVE TILBURY2 years ago
We are still awaiting a £788.22 refund from April, this I probably the worst company we have dealt with in all my life, court action seems to be the only answer.
they even admitted they cant supply the goods and are in breach of trading standards but haven't refunded the money.
please don't use this company on-line they are very very un-helpful.
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Review by Chris Stowers2 years ago
really quick delivery spot on thanks chris
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Review by Julie2 years ago
Do Not Use
I ordered 3 items - 2 were delivered late waited over a month and the 3rd item has never been sent although paid for!!
They ignore all emails.
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Review by Mr Eade2 years ago
All things considered - a grotty experience!
I placed an order for a pair of Jublo sunglasses three weeks before a trip Brazil. The delivery date was confirmed as 16/5 but on the day they were due I recieved an email with a new delivery date of 25/5 which was after my departure date so I cancelled the order. I was told the refund would take 7 working days but upon return from my trip no refund had arrived so I contacted AthleteShop who told me they were having trouble with their refunds so it would be another 7 working days. I took it up with the credit card company who recovered the money on my behalf.
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Review by walter prest2 years ago
I purchased an outboard motor that failed after 4 hours and they were not interested at all, basically told me to deal with EU supplier Aquaparx who also were not interested .
Try having an outboard motor fail which puts you in a dangerous sitiuation , near rocks or a distance from the shore , no power no steering.
bad to deal with
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Review by Stoz2 years ago
Avoid, avoid, avoid! They give the impression they are based in the UK when they are not. They tempt you in with competitive prices when they haven’t actually got the products in stock. I am still trying to get my money back from them after more than two months from placing the original order. I have now involved my credit card company in the hope they will have more success than I had!!
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Review by Mandy Mills2 years ago
Beyond bad.... I've gone back to my bank who despite the fact I used a visa debit card say they will investigate for me. I'd suggest trying your bank if you've not received goods that you've paid for. Atheleteshop must have known all along that they were going under; I had to chase up the refund 8 times for an item they couldn't deliver and then they went bancrupt before the refund got to me. Hope everyone else who has been affected by this company's shocking practice is able to get their hard-earned cash back...
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Review by Karen Cunningham2 years ago
If you used their ticketing system on their website, check the emails you would have received each time you did it. Click the link and it will give you details of how to file a claim with the company handling their insolvency.
Also, get in touch with your card provider. Doesn't matter if it wasn't a credit card company. I used my visa debit card and my card issuer went through the Chargeback system and I got my money back after they had gone bust. You just need to fill in the form the bank sends you and send it off with receipts, refund credit memo etc and I even used the replies from Athleteshop that they posted on my Trust Pilot reviews.
Good luck folks.
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Review by Marco Napolitano2 years ago
PLEASE ALL GO TO YOUR CARD PROVIDER TO GET YOUR MONEY BACK< THIS SHOULD HAPPEN.
GOGGLE IS THE SHAME HERE ALLOWING A COMPANY TO PAY FOR ADS WITH NO RESPECT TO ITS CUSTOMERS.
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Review by Robert Tonkin2 years ago
they kept putting my delivery off and then they were bankrupt.... SCAM
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Review by Suzy Barnett2 years ago
I placed two orders with them in early April, never received any goods, never received any refunds after cancelling the orders in May after numerous emails over many weeks saying the goods were delayed. Was promised refunds within 10 days for both cancelled orders. Never received any refunds. They would have already known they were going bankrupt which is surely illegal then to keep trading? I hope all the people who work for them get taken to court for illegal trading, and I hope the directors are prosecuted for illegal trading and go to jail for theft.
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Review by Katie B2 years ago
Do. Not. Buy. We paid out £200 for camping chairs that never arrived. A lesson to me to do much more research before I spend my money online. They lied in all communication with me that the money was coming. I'd love to know whether their staff were being given a script to give their customers. Wish we could afford to lose the money. We can't.
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Review by Gaby Bignall2 years ago
We ordered a slide for my granddaughters second birthday, this was the only site that was able to deliver before her birthday. Then they kept putting back the delivery date, then kept saying it “it wasn’t in stock” so I cancelled my order and they guaranteed to refund me within 5 working days! Two months later and ever time we ring it goes straight to voice mail!!! £106 pounds! We have an email from the site saying there would be a refund in 3-5 Working days
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Athleteshop.co.uk is rated 1.0 based on
20 reviews
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