Athleteshop.co.uk Reviews

Nie polecam zakupów w sklepie AthleteShop - obecnie JustAthlete.
Towar zamówiłam w czerwcu 2018, niestety nie dziś nie dostałam towaru, ani zwrotu pieniędzy! Na 500euro oszukano mnie!
Firma splajtowała stronę nadal funkcjonuje i jest dostępna, kpina!

Ludzie nie kupujcie tam, pakujecie sie w kłopoty!!

I do not recommend shopping at the AthleteShop store - currently JustAthlete.
I ordered the goods in June 2018, unfortunately I have not received the goods or refunds today! At 500euro, I was cheated!
The company has banned the site is still functioning and is available, mockery!

People do not buy there, you get into trouble !!

Holland based Bike Shop, Athleteshop.co.uk with whom last year my department paid for £60 worth of spares for a City bike Hire Scheme. Payment was taken, parts did not arrive. athleteshop.co.uk company actually based in Holland, not UK at all went bankrupt soon after. Difficult to claim refund as received legal document from a Dutch bank that lots of other larger debtors were first in queue and likely not going to be paid either. company accountant didn't want to give our bank details to unknown bank. Soon I was suspicious that the entire site might be some sort of scam with a fake address in UK while based in Holland , possibly with other similar looking sites of different names still open to new customers .

Ordered a swimming pool slide for the kids. No response until I contacted paypal. Still waiting on my refund of 82 euros. My advice is dont use them.

Waited a month for my order, some gymnastic bars for my daughters birthday then received an email to say it would be another 2 month wait. As this was a birthday gift I asked for a refund and was told it would be in my bank in 7-10 days.
Nearly a year on I’m still trying to get my £80 refund.

Ordered a product and needed to change. Never received a refund. Even my web browser is now telling me that the website can't be trusted....... complete con.

really quick delivery spot on thanks chris

Awful experience ordering running shoes . Returned as wrong size and have heard nothing more .£ 140 worse off
Never use again

Ordered Oakley sunglasses, when they didn’t arrive I sent an email. Got told they were out of stock and would be in in 2 weeks. Chased them up again a fortnight later only to be told the same. Took forever to get a refund. Had a bad feeling it was a con. It would appear I’m not the only one to have had issues with them. Wish I’d checked the reviews online first. Would’ve saved me a month.

We are still awaiting a £788.22 refund from April, this I probably the worst company we have dealt with in all my life, court action seems to be the only answer.
they even admitted they cant supply the goods and are in breach of trading standards but haven't refunded the money.
please don't use this company on-line they are very very un-helpful.

Abserloutley disgusting company! Purchased a kayak 4 weeks ago, they told me they're having problems with their external supplier. Asked for a refund and haven't heard anything since!

An update on my previous review - so it seems that this awful company has finally been shut down, or has gone bust. I would urge everyone to do what I did - report the transaction to your bank and initiate the chargeback/dispute process. Within 48hrs of doing so, I was reimbursed through my bank. Perhaps I was lucky and got the bank involved just in time - hopefully others will also get their money back.

I placed an order in June and now see that they have gone bankrupt - looks like I have been scammed as they said initially that the order was delayed and when I cancelled, I got no reply at that time

Beyond bad.... I've gone back to my bank who despite the fact I used a visa debit card say they will investigate for me. I'd suggest trying your bank if you've not received goods that you've paid for. Atheleteshop must have known all along that they were going under; I had to chase up the refund 8 times for an item they couldn't deliver and then they went bancrupt before the refund got to me. Hope everyone else who has been affected by this company's shocking practice is able to get their hard-earned cash back...

Ordered on the 7th April , i canceled on the 8th June after seven bogus delivery dates and been waiting ever since for a none existent refund , i knew it was a scam after they missed the first delivery date its an important lesson learnt the cheapest deal is never the best deal. Buy from British Companies . Happy Brexit

Orderd a pool online on the 8th June got 3 emails saying it delayed I had enough told them to refund me said they will be 10 working days and I havnt got my money bck after 14 days tried ringing them number not working and u can’t get on website now total scammers need reporting

I physically cannot give no stars however this company is an absolute joke, I placed an order in May and they kept saying that they were out of stock, after several emails and being told their was a manufacturing problem eventually I was given a credit of £5 for the postage, still 8 weeks on I still haven't received the items and they have now gone bankrupt ! - AVOID AT ALL COSTS
All communication was done over internet and nobody ever answered the telephone !

Horrendous. Like others, I feel stupid for not checking out the reviews of this site before placing an order for several hundred pounds worth of equipment. After not receiving anything I was told the items were not even in stock, so I cancelled the order. I was told to wait 7-10 working days for a refund; that date has now passed and no refund. Same situation as everyone else, no replies to emails, cannot get through on the phone...
Stupidly I paid with a debit card, but there's no way in hell I'm letting them off with my money. Utterly awful company.

Criminal behavior from this company, "sell" to many consumers over several months without having goods to deliver and no refund made.

Please please please take note of the reviews and DO NOT buy from these cowboys!!!!

Purchased an Intex Mariner 4 to arrive on Fathers day.
Received an email on two consecutive days advising this will be delayed.
Called the call center to cancel the order as needed it for the weekend which was confirmed over the phone and advised a refund would be with us in 7-10 days.

This was 3 weeks ago and no refund!! they have £226 of my money.
Called again today and both the UK and Netherlands numbers are dead and cant get through.

Absolute disgrace, should never have purchased from here!!!!!!!!!

Having purchased a paddle board in good faith I was told it was delayed three times. Finally they told me they could not deliver it. I was offered another one if I paid another £100. I asked for a refund. This is not noted on my online account but I have email correspondence showing that they agreed to refund me within 7 - 10 working days. 20 working days later I have submitted details to my card holder who will pursue the case for me. No money and no paddle board. The company is a heartless cruel organisation. The paddle board was for my daughters 18th birthday. I wish I had read the other reviews and never got involved with them. I await the disputed claim. I am not contacting Athleteshop I am letting mastercard deal with this issue now.

I can't believe I have been duped like all the others. Had email replies from several people that steal for athleteshop, I mean work there. How do I go about getting my money back?

Ordered something in may, it’s now July and have learnt today that my 1 year old sons gift will not actually arrive because of this company selling stuff when they were clearly going bankrupt , i am disgusted !!!!!

DO NOT BUY I ordered a trampoline 7 weeks ago from here that keeps getting delayed I've rang several times for updates and keep getting fobbed off so rang today for a refund and spoke to a very unhelpful Stefan who has given me no confidence that I will receive a refund. Lookily my card provider thinks they can get my money back.

I ordered an item from Athelete shop the start of May 2018 expecting it to turn up the start of June. The delivery date came & went so I emailed and was told that it is no longer in stock. My options were exchange for similar product (although when the next email I received I was told there wasn't one) or refund. I eventually requested a refund which I was advised would be processed in 7-10 business days. The refund date came and went (Twice) before I contacted Online dispute resolution (eu.europa.eu - As described on their website) and sort legal advice - All of which I mentioned on my emails back to Athelete Shop.
I've also now contacted my bank to use their Charge Back scheme who will then claw the money back through (I assume) going after the company somehow.

The customers service emails are also shockingly bad, its as if they are immune to these complaints of no delivered items and refund requests.

If the price seems to good to be true, it probably is! AVOID THIS "COMPANY" AT ALL COSTS!

I wish I'd read these reviews before ordering but hindsight is about as much good as this company. Never ever will I be tempted by those gorgeously low prices again. Delivery dates become the stuff of legend..... no one actually knows if they exist because days (and time itself) appears to be in Athleteshop's own mythical universe. They take your money so they must be real but you never get what you pay for and getting your money refunded appears to be as rare as unicorn poop.