After looking in the jungle of famous car rentals and browsing for tons of offers starting with a small price and ending with incomprehensive insurance asset at high prices, we have contacted ACR for 11 days car rental for our holidays. We had immediately a coherent price, with a comprehensive insurance offer, we have selected most covered asset to be mind-free, real availability and a serious managed communication to proceed with the booking and understand well some details. Arrived in Athens Airport we had a great service on pickup and a great service on give back. The car was a new Nissan Micra, very clean and comfortable. We have forgotten the smartphone car support on the car and we hope to make next driver happy, we are happy to made our mind-free holidays around Greece. Thanks ACR! Ivan and Deborah from near Milan.
Review by Eastbank2 months ago
We had a very good experience with ACR throughout - speedy and helpful email communication; pick up and drop off to suit our needs; flexibility over timing; a choice between two cars, both good, but one with more luggage space which we needed; and finally willingness to help us with a problem that was nothing to do with the car. All round friendly and professional service at reasonable cost.
Review by Airreanna2 months ago
I rented a car from Athens Car Rental for 2 months, June and July 2019 and have only good things to say about them. They are responsive, efficient, reliable, courteous, and willing to work with you to satisfy your rental requirements. Car pickup and drop-off at the Atnens Airport were quick, smooth, and pleasant, communication throughout the car rental period was excellent, support was immediate, and prices were reasonable. The whole experience was easy and hassle-free. I recommend them very highly.
Review by Macdo Salant2 months ago
Used it for about 9 months. Amazing company. Cars are all in perfect condition, people friendly and professional.
I had no problems at all even though my card wouldn't go through their website. I always booked through emails and they always reply soon and with professionalism.
Every time I visit Greece it's always going to be them. Prices are exact same as Hertz and all the other companies too.
I was a difficult person to please and they've done it flawlessly and made it look easy too.
Extremely recommended by me.
Review by LEscott Narinder2 months ago
We went to Greece in May and used ACR. I have to say that they were easily the best rental company we've dealt with overseas. They went above and beyond to help us. We highly recommend ACR to everyone who visits Athens.
Review by Gowrisankar Onthelappy2 months ago
All around excellent experience. Highly recommend!
Review by Hookshire2 months ago
I am very disappointed about 10€ extra fee for checking out with 3/8 instead of 4/8 gasoline...
Filling the car with full gasoline before customer's check-in will avoid this customer’s disappointment in the future. As far as remember customers don’t get pay back if they check out the car with 5/8 instead of 4/8, do they ?
Else, it’s simply impossible to find the company employee at the airport without giving a call at the main office, since there is no desk at the airport... Check-in an check-out is done directly on the terminal droping area, with the car parked in double lane on the road, with warnings on...Employee neither carry a billboard with the company name nor a specific outfit to make them easy to find.
For that reason, I would not recommend ACR for car rentals.
Else the car was ok.
Review by ToddDewey3 months ago
Highly recommended and very reasonably priced. The car was clean and in good condition. Very friendly service and the car was dropped off to us at the place we were staying in Athens and returned at the airport - the handover was very easy
Review by Naushaad3 months ago
Fantastic service and really professional. Everything as requested, no complaints and straightforward booking process. We’ll be using them again
Review by Frentina3 months ago
Great company, great service! From the moment of initial inquiries, to the drop off at the airport, the whole process was smoothe. Car was nice and new. The staff was very informative, responsive and courteous. Well done ACR! Hope to work with you again.
Review by Maszewski4 months ago
Really convenient. Good quality car. Recommended.
Review by Taehyeok4 months ago
We were travelling around the Peloponese and Mani for nearly a month in May 2019 so we hired a car from ACR for 25 days.
We’re always nervous hiring a car from a less well known hire company but we can not recommend them enough.
We landed at Athens Airport to be met in the arrivals hall, as arranged, by 2 gentleman where we finalised the paperwork. We paid cash and they took a rub of our credit card in case of any damage to the car on our return (this is very normal).
We were then taken out to the hire car where they spent time going around pointing out any scratches/dents and then went over any controls that were in the car. Gave us directions and were very helpful.
The car itself was in very good condition and we had no problems at all with it.
We arranged a time to meet at the airport for the return drop off. We telephoned them approx an hour before we got there as we were earlier than planned.
It was no problem for them. A gentleman was waiting for us outside the departures hall as promised where we went around the car again noting any scratches/dents etc. There was no additional damage so no additional charges.
We found them to be very helpful. Prompt email replies and correspondence from start to finish. They spoke very good English.
It was nice that the price that they quoted was the price that you actually paid! No hidden costs and no hard sell, so much better than other (well known) car hire companies...they could learn a thing or two from ACR!!!
Would we recommend? Absolutely. We would certainly use them again if we were visiting the area.
Review by Alianth McFelt4 months ago
ACR were really efficient and friendly. The online booking was very straightforward. We were greeted at the airport with a friendly Athens Car Rental representative who was very helpful. The vehicle was in excellent condition , the formalities were swift and clearly documented. The 7 days rental was one of the most good value we found. I would definitely use the company again. Would highly recommended.
Review by Karolyina Albadwawi4 months ago
i had to change both my flight times and type of car twice....communication with Athens car rental was both quick and precise via email and my changes where no problem at all, a young man was waiting for me at the airport and the vehicle was brand new and mint. some might find the discount for cash a bit odd but i have come to learn that's just how the Greeks roll (i was given 10% discount if i paid cash in a supermarket!!). I returned the car after 10 days and returned to London, my deposit was back in my account in a week. very good company, highly recommend.
Review by RChandler Molovinsky5 months ago
Brilliant service, very quick and friendly email communication, amazing English spoken. I changed the details of my pick up time and place about three times (sorry guys) and the team in the office didn't bat an eyelid, they were so helpful. Dropped the car in town for us at the end of our stay in Athens (we were going to Pelopponese) and DROVE US OUT OF THE CENTRE as they said it was too stressful for anyone other than Athenians to get out when there was a bike marathon happening. Really above and beyond the call of duty. Drop off at the airport was completely stress free and quick. Best car rental we've ever had.
Review by Anglais Mishkina6 months ago
Have a wonderful experience with Athens Car Rental 5/2019. Highly recommend!!!!!
Review by Sivacharan1 year ago
We used Athens Car Rental for a recent holiday to Athens and Kea - although we have in the past stuck with the big international brands (Avis, Enterprise etc), we had finally got fed up of their underhand, rip off tactics. ACR couldn’t be further from this, and we were delighted with the experience from start to finish. Easy to book, instructions for pickup were very clear - they met us at arrivals with a name board, took us straight to the car (which was waiting outside the terminal). Quick bit of paperwork (they made sure to note any damage, unlike the tricks that Avis will often try to pull) and sent us on our way. Car was in good shape, clean and everything worked. Drop off was also super easy - just drove to departures, they met us there, checked the car and we were done very quickly.
In short, we’d absolutely recommend going with ACR - they clearly valued our business, and did a great job delivering. Don’t give your custom to the large rental companies, when there’s a great, local firm that will appreciate your business much more (and treat you with respect!). Thank you!
Review by Jametrius1 year ago
Athens Car Rental is great: professional, good value for money, friendly and quick (concerning paperwork and take-over).
The price included diesel with an amazing torque, full insurance, additional driver, unlimited km/day (that made '1500km in 5 days' possible),car was small enough to go over steep, narrow mountain passages and through narrowest streets of Greek cities and it included all the basic equipment (air conditioning, firs aid kit...)
I strongly recommend the ACR, if you are planning a road trip across Greece :)
Review by Sherrilee1 year ago
Great experience from day one when I made the initial inquiry regarding renting a car from Athens Car Rental, thru picking it up and dropping it off. Outstanding and courteous service!!!
My inquiries were handled promptly. At the time of deciding on a car I was provided with options and information that allowed me to make the best choice for my needs. I was very happy with the service, vehicle selection (very well cared and reliable car), and awesome price. No hidden fees or any surprises along the way. The car was delivered as requested and the drop off at the airport was handled very proficiently. I wouldn’t hesitate to use this agency whenever visiting Athens and would highly recommend to anyone who is looking for a car rental.
Thank you ACR for making our experience fabulous
Review by Gothicdoll Castoro1 year ago
Friendly personnell always helpful.
Definitely the company we trust for our safety when we have to move in the capital town.
Review by Sadin1 year ago
A very good experience with Athens Car Rental. Excellent communication with the their man in the office, Panos Bakalakis, when booking the car. I pre-paid by international bank transfer before arrival so I wouldn't need to hand over cash when I was met which wasn't a problem for them. I also had to add an extra day onto my booking before arrival, due to a flight change, and this also wasn't an issue, I only had to pay for the extra day which was anticipated. We were met, as agreed, at Athens Airport arrivals where we carried out the paperwork and the car was a short walk to the short-term car park. Their agent even offered to carry some of our luggage! The car wasn't exactly what I was expecting (I thought I'd booked an estate but got a saloon) and to be honest I didn't even raise it with them since I wasn't that bothered. The car was a basic Peugeot with 50k kms on the clock. I don't think their cars are brand new like other car hire companies but that wasn't an issue since you don't pay the rates that come with brand new cars. It was clean, outside and in, and in excellent condition. The only mod-con it came with was air conditioning which was used often. Returned the car after two weeks and was met at the airport departures area, very handy, at the agreed time. A quick check over the car by their agent and all was well so everyone happy. I didn't get any pressure you might experience from less scrupulous car hire companies who create blemishes or dings that they want to charge for, the stuff that gives the car hire trade such a bad rep. To be fair, I'd been religious about looking after the car when I had it so there wasn't anything to 'discuss' at the hand-over.
In summary, I found them the best value to be found in Athens. Great service, good communication, no added 'sales pressure' and therefore I'd be happy to recommend them and also use them again.
Review by Orgert1 year ago
This was our first time renting a car abroad, not only in Greece and we enjoyed the experience for a lot of reasons, mainly because we used this agency.
As we arrived to Athens airport we had a brand new car waiting for us, the paperwork took no time and the guy was super nice and polite. We went over the car to make sure there’s no scratches and we started our trip. After 10 days we dropped off the car at the airport, again nice guy with nice attitude and paperwork that took no time, but this time we had a problem, he noticed some scratches at the bottom of the front bumper and wanted to charge us for it (while being nice!) we told him that we had no accidents and that we have no idea if it’s our fault because we didn’t check the bottom of the car when it was delivered. He wrote down what we said wished us good flight back home and told us that the issue will be handled by the agency and from his experience they always look for the best for their customers. After couple of days we received an email hoping that we had a nice experience and notifying us that no extra charges will be required.
Review by MasilamaniPhilip1 year ago
I would highly recommend Athens car rental. From booking, pickup, drop off, all done quickly, friendly and hassle free. Car was in excellent condition with no hidden cost.
Review by Jamarsa1 year ago
I try to read as many reviews as possible before choosing a car hire company as there are so many pitfalls and unforseen things that can add up to your final bill. I have found that renting from local firms rather than the big names can be beneficial. Athens Car Hire came very well recommended and I decided to try them out. From the first communications it was evident that they are a serious company with a reliable customer service. Their pricing is very clear and they keep their promises of no surprises during and after the booking process. They ask for a small deposit to secure the booking. Pick-up was very easy and quick and completely as described in the correspondence. The car provided was fairly new and in excellent condition, We travelled about 2000Km during our holiday and we always felt secure that the car would not fail us. During the trip we had one small thing(it was not really a problem) when a tyre pressure indicator lit up on the dashboard. There did not seem to be any problem but we communicated this to ACR and their response was immediate and also gave us clear instructions how to remedy this. The quick response was a great relief as we felt that we could always rely on ACR even if we had a bigger problem. Drop-off procedure was also easy and flawless and the representative was punctual. All in all, a very good experience with Athens Car Rental and they will be our choice in our next visit to Greece.
Review by Civi1 year ago
First class from start to finish we booked two cars through ACR ... We were met at Athens airport arrivals by a young man holding a plaque with my name .. it took about 20 mins to complete the
Paperwork for both vehicles and then we were given a brief comprehensive run through the operating of the individual vehicle ... It was clearly explained what to do on our return and what time we would be met ... We arrived early and the representative arrived 10 minutes before the arranged time ... Itnwas a very quick hand overnight both vehicles and the holding deposits of €500 euros per car returned and we were on our way
No nasty extras as is frequently reported when hiring a car ... New, clean well equipped cars .. all sorted with no hassle and friendly representatives both on arrival and departure.