Im writing these review, because the world deserves to know how bad realy this company is. I have booked a diving for the my familiy, 2 certified divers + 2 noncertified divers – KIDS age 8 & 10. Since the weather was bad that week we need to postponed diving for a few days.
Then finaly they said we can come but we need to drive to another location. No problem for us, since we had our own car available. We drove 35min to another location & then SHOCK!!!
They had a full van of scuba gear & equipment but nothing for kid, hm... How come, since we postponed diving 3 times & we visit the shop 3 times & they saw my kids 3 times… and after all that!?!?!? THEY DONT HAVE A PROPER DIVING GEAR FOR KIDS. Then they recomended, if the kids should only swim on surface and breath with regulator…. Oh, come on we booked and payed SCUBA diving not snorkeling with SCUBA gear. How stupid do you think we are!?!? Instructor was helpful & was trying to help us out with renting gear from another DC but after 1h calling, no luck. Instructor explained & showed us in what kind of conditions he need to work & with what kind of equipment. Once we realised there will be no diving for us & my kids, my kids starts crying like crazy… My kids could not wait any more to go and try diving that day, they where so happy in the morning when they woke up. HOW DO YOU EXPLAIN TO YOUR KID, THAT HE CAN NOT DIVE BECAUSE THE WHOLE BOOKING WAS A SCAM. As long as you pay them is OK, but when you want what you pay – you dont get that & THE PRICE WAS NOT SMALL AT ALL.
I drove back with my kids & I confronted the owner with thruth… He was just trying to found excuse after excuse… bla bla bla…. Trying to sell me s**t again and again!!!
When I demanded money back for the service we never recived, he was am… hm… but… no…. There is no refound…
I told him I will go to police & report him to inspection – he finaly returned the money.
COMPANYS LIKE THAT SHOULD BE CLOSED FOR EVER, MAKEING MONEY WHILE PUTTING MY FAMILY AND KIDS INTO DANGER IS JUST NOT ACCEPTABLE FOR ME!!!!
DO NOT RECOMEND TO USE THIS COMPANY - AVOID IT BIG TIME!!!
atemrausch* is rated 1.0 based on
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Carrer del Temporal 9
Cala Sant Vicenç