Now over three years on from the installation of my ATAG is32 and in the light of the current Which report on boilers in general including ATAG I thought I'd update my experience.
The only time I've called ATAG out was in connection with the small analogue pressure gauge underneath the boiler. The pressure had dropped to <0.5 bar and the boiler wasn't lighting. I re-pressurised the system in accordance with the instructions and the boiler fired with the digital pressure reading within the normal range.
However the analogue dial was still reading <0.5 bar so I called ATAG and within a couple of days they'd sent an engineer round to replace the faulty gauge. Apparently the gauge is only a secondary indicator since it seems there's no feedback to the electronics.
In short this was not a problem with the boiler. The digital pressure sensor had correctly identified a drop in pressure. The fact that the analogue gauge was not reading after re-pressurisation was incidental.
Review by Gemmaknight Stanborough1 month ago
Excellent installation and pleased with boiler
Review by GloriaBrumfield1 month ago
Ken Marsh our local heating engineer after servicing our old boiler, suggested that as it was nearing the end of its life we should consider a new boiler, he said he had started fitting the ATAG boiler and he had had no problems with them and that he would recommend the to all has customers, he did his usual clean and efficient job, so we now have a ten year guarantee,and a new boiler which we are very pleased with. E M Simister
Review by NicolaTanner2 months ago
What great customer care and quick response of you have a problem to solve. I was kept informed on what was going on and the engineer arrived in time and sorted out our problem within minutes . Thank you . W Oldfield
Review by Deliah Berthon2 months ago
The boiler was recommended by my Plumber and the customer service I have had with ATAG has been very professional.
Review by Katt2 months ago
Great service from Ignite in all respects. They were timely professional and very nice to have in our home
Review by Nctjohnnyoutthebasement2 months ago
Very pleased with our new Atag boiler installation by
MB Gas&Heating It was completed very thoroughly and professionally in less than a day. With 10 year parts and labour warranty apart from annual service we now no longer need the British Gas cover we had been paying for years.
Review by Aku2 months ago
Got this boiler as old one had completely given up after 10 years. It looks well and has a visual display to tell you what it is doing and its status. Works as expected. Had it for a few months and no complaints at all.
Review by Stacciiee2 months ago
We have had a ATAG boiler fitted as a replacement for an old boiler (a different brand to ATAG)it is fantastic the installer Sergio couldn’t have been more helpful and had it installed and commissioned in a day with no problems or mess we can recommend them without hesitation very happy with the savings on the gas bill as well Barbara & Trevor Hamlyn
Review by Arvakkula Lasslett2 months ago
Recently replaced old boiler with an ATAG boiler which was recommended by an experienced Heating Engineer I've known for many years. He had fitted many of these boilers without any problems to date. Although recently fitted we have had no problems - great to have constant hot water.
Review by Pierangeli2 months ago
Not an issue with the boiler installation was perfect and the quality of the thermostat and boiler is outstanding, the mobile app is also really easy to use! Would definitely recommend
Review by Araka2 months ago
Had an ATAG boiler fitted last month. So far so good with the hot water and have yet to experience the heating as not cold enough to kick start the system.
Optimitc though that we are on the way to a winner
Review by Scotshopper Tromer2 months ago
Eco4 C.Heating Co. supplied & fitted the ATAG Boiler.
We are very happy with the installation & working of the Boiler which is user friendly & simple to understand.
The company who had installed our Boiler were professional , courteous & helpful.The job was neatly done with minimum fuss.I would not hesitate to recommend.
10 year warranty on parts & labour speaks for itself. Thanks.
Review by AshFall2 months ago
Great Boiler and first class fitting service
Review by Scorbyn2 months ago
Alan installed our ATAG unit and hot water tank. Very neat pipework and boiler working brilliant. Hot water pressure is great. Would highly recommend installer and boiler unit.
Review by Latakshi Conebar2 months ago
Excellent boiler and installation from GW Heating Solutions! The price wasn’t bad either!
Highly recommend them both!
Review by Marywarren2 months ago
We are very satisfied with our new boiler from Atag.
The instalation was excellent by James, and his father Ken
was a pleasure to deal with, and I am sure they will look after us
very well in the future. Looking forward to at least 10 years
trouble free service from them and the boiler
thank you Mr. & Mrs Johnson Kingsteignton Devon
Review by Lanassir2 months ago
installation of atag i28c. on 19/8/2019 . installed by all heat north east ltd.first impression of boiler' you can see the build quality' the delivery of hot water compared to my old boiler is virtualy instant ' with a 10 year parts& labour guarantee picking this boiler was a no brainer.a simple service once a year is the only requrement 'no more costs like boiler ins' or callout charges. just sit back and relax for the next 10 years' no boiler to worry about' the rolls royce of boilers. bob mellor
Review by Gonnelli Marechal2 months ago
Boiler has only recently been installed, but so far very happy especially with the 10 year warranty which gives peace of mind.
Review by Lori Banks2 months ago
I had my new Atag boiler installed last month, I was a bit worried before the installation as I didn't hear about ATAG before, but I did a little research and decided to give it a chance. So far I am very happy with my new boiler, working like a dream, and the ten year warranty gives an extra peace of mind.
Review by Akssana2 months ago
A first class boiler from an excellent installation team!
Review by Turnao Radaer2 months ago
Excellent Product, professionally installed and a reduced gas bill.
Review by Ayandele Yoganayagan2 months ago
Fantastic, the whole process was completely trouble free
Review by Delmaureece Derrow2 months ago
Excellent efficient boiler. Very happy with the work done by the ATAG installer Steve Blunt.
Review by Tiana2 months ago
Really happy with my ATAG.
Had a new ATAG installed last month and it's been a huge improvement on my previous boiler. Water is always hot and the heating comes on when needed. Great price and warranty too!