Astound was fantastic! The process of developing a script was easy and the resulting recordings are wonderful. We absolutely love the background music that was chosen for our on hold messaging and the tone of the messages has just the right mix of warmth an professionalism. The service provided by Terence was fast, friendly and very helpful.
Review by Siginora3 months ago
Our Message on hold takes our business to a new level
Review by Delnoy4 months ago
I want to compliment one of your excellent employees, Terrence Ford. He went to great lengths to help me choose the right product for my service. He knew just what to do to solve my problem quickly and .we got the phone service installed just within one week! Such service builds great working relationships. I am very happy with Astound
Review by Moorthy Sharbine6 months ago
Review by Abdelbasset6 months ago
Terence went above & beyond! He was professional and offered solutions to suit our immediate needs, while considering future expansion options. We are very pleased with the great product & service.
Review by Ashyineet11 months ago
Our new phone messages are amazing - professional and catchy. Astound Sound was able to capture the essence of the business. From helping with the script to being super responsive and deliver before schedule - We have used their service twice and will definitely be using them for all our future messaging needs.
Review by Gumool1 year ago
Excellent communications to ensure that you are receiving what you are expecting. Also very quick turn around times! Definitely continue to use Astound!
Review by Peterlee Miltiadous1 year ago
Professional and prompt service. The team followed our brief to the letter, and provided helpful suggestions and constructive feedback where appropriate.
Follow up phone calls to make sure the voice file integrated successfully to our phone system showed just how professional the team is.
When additional work was required, the turn around was only a matter of days.
Review by Jannon1 year ago
I was only involved in the installation process however I can say Terrence provided excellent service during this time and even followed up to make sure everything was working as it should be.
Review by Onetiggerroo1 year ago
Terry has great knowledge of how different phone systems work, and was able to set up directories and on hold messaging across multiple branches.
The directory has has saved us a lot of time, as callers now come to the right branch, and we don't have to waste time transferring calls. When customers are on hold, they are able to hear about our company, and what we can do for them.
Very happy with the result, ...will definitely recommend!
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