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Review by Zeeshan Fiaz4 years ago
I ordered a pair of Armani trainers from Leeds the store manager promised me they will arrive on Tuesday and it's Thursday I have not had a call and very annoyed and upset I have thought long and hard and have realised its racial thing.
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Review by Han Teh8 years ago
5th Jan: I placed an order and as per the instructions in the terms and conditions, sent an email to request it be delivered to my work address. No answer.
8th Jan: I get an email saying the order was with the courier and would be delivered to my home address. I emailed in. Again, no answer.
11th Jan: no package at either address, so I chased up Parcel Force - it's at the depot in Glasgow ?! I emailed using the website and finally a reply ! Cust services say they will contact Parcel Force and try to have the package redirected.
14th Jan: Parcel is delivered, but to my home address where it has been left with the porter. He only works Mon-Fri 9-5 (when I am at work) - hence the request for delivery to my work address.
So, I still don't have and don't know when I will get my order. 9 days to deliver is completely unacceptable and delivery to the wrong address could easily have, and should have, been avoided. Very, very disappointed.