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Review by Gabriela Gonzalez6 months ago
I ordered 4 items, didn't like how 3 fit. Trying over 1 month to return them. No one answers the phone on multiple attempts I've made to get a hold of someone. Followed their instructions online to email them, no one responds to my emails.
Do not order from these people. If something doesn't fit or you don't like it, you will not be able to get your money back.
Stay away no matter how cute the clothes looks. It's actually not the best quality clothes, but it's also not the most expensive. You get what you pay for....but seriously, stay away from Asoph.
Review by Mrs. Taylor11 months ago
A I agree that they take money and do not ship. I paid for express delivery (2-3 days) on this past Monday 12/02/2019, and got an email stating that my product was shipped via priority mail which is actually 10.00 cheaper. I needed it before Friday which is why I paid for the convenience of Express shipping. The US postal service states that I would receive by Friday, 12/13/2019 at 8 pm. I just checked it again and now it’s saying it will be even later. I am VERY DISSATISFIED with the absence of customer service. No one bothered to contact me concerning this nor have they responded to my 2 emails they have been sent earlier this week to rectify the situation. Just give me my refund of the difference in Priority and Express delivery and we will be square. I don’t need your generic response to this review as you all continue to do everyone else. You do not get to over charge your customers and provide such a weak excuse as to why you have done so. Those of us who have been over charged are due a refund. It’s very concerning that you all are so overwhelmed with phone calls and emails which based on these reviews are more than like 98% complaints.
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