I love reviewing Ashton-Drake's website and the wonderful products they have to offer. I just wish I can buy most of everything I see. They sell good quality dolls and I do recommend them to all.
Review by Jishun3 weeks ago
I haven't received the babydoll yet. But the purchasing experience was very quick and easy. I would recommend
Review by Rinderknecht3 weeks ago
I love these dolls
Review by Clovehitch3 weeks ago
Great selection and totally affordable. Exactly what I was looking for! Found the website by accident but I’m so glad I did!!
Review by Keagen4 weeks ago
Got my first doll Katie and love her . She's everything I could imagine. I love her and can hardly wait to get my second doll. Thank you.
Review by Marysabel1 month ago
I only selected 1 star because I had to. However this company portrays photos of these babydolls to look so perfect and when you receive them they are nothing like the online photos! The first doll I ordered had a head 2 sizes smaller than the body so i returned it and ordered a different doll in Hope's that it would be all that it was made out to be. The face looked nothing like the photo and within 1 day the hair was coming out and looked like a matted up mess. The only reason I haven't returned it is because my daughter throws a fit if I even mention returning it.
Review by Didine1 month ago
Great website and user friendly in ordering. Thank you
Review by LorenzoOrtiz Zongolowicz1 month ago
Review by Aide1 month ago
Excellent customer service
Review by XMarti1 month ago
I am very disappointed by the service I have received thus far. When I originally ordered the doll, it said my delivery date would be by the 27th of Sept. When it didn't arrive, i tracked it only to find out that now the delivery date was the following Monday (9/30). It still didn't arrive so again I tracked it. Now it said delivery would be 10/1. I just got home from work at almost midnight... No doll. Tracked it yet again and now it says it was given to my local post office and was expected to be delivered by end of day 10/2. I bought this as a gift but the lady I purchased it for has been expecting it & every day I have had to call and explain that it has been postponed yet again. Here is my major issue... I frequently mail packages from Washington State to Southern Georgia. I almost always mail them through the Post Office snail mail. It never takes longer than 4 days to get to them but this has taken almost 3 weeks and I had to pay $13 for it!! At this point all I can do is pray that when it does finally arrive, it is everything that it claims to be.
Review by Trailtec1 month ago
It was quick and easy to purchase the doll. Haven’t received it yet but when I do I’ll let everyone know how the doll is and how my baby likes her
Review by CosmoJones1 month ago
Site is very easy to use.
Merchandise is clear to see with beautiful descriptions.
Checking out and completing my purchase was simple and quick.
I will definitely be back
Review by Shubz1 month ago
I will not order here again the doll "BLESSED ARE THE PURE OF HEART" BY PING LAU. Turned black after a week. I sent it back and that's where my issue started. Instead of getting the same doll and having the same issue I wanted to exchange it. Needless to say I never got the exchange. I did order the doll on the installment plan with expedited shipping. They did tell me I could exchange it and even waived the shipping this was after another 2 weeks with no doll, all I had to do was call and give my card number because the doll was an exchange the first order had to be canceled..ok so I did that just to receive a letter in the mail another 5 days later saying I had to pay a full amount because I was a new customer. Mind you I ordered on an installment plan, first payment paid. I didnt have an issue till I tried to do a simple exchange..I WILL NEVER ORDER FEOM HERE AGAIN....
Review by Jillianmars1 month ago
Absolutely love this company and their employees! I have never had a more satisfying experience with a return of my purchase as I did with Ashton Drake. No problems or questions as to why I was returning my doll. That's why I'm ordering another baby from them so soon. Can't wait to receive her and let her join my other babies. I've been collecting them since 1998 and I plan on continuing to expand my nursery for many years to come. Thanks for being the best!!!
Review by Rosedawson1 month ago
Because you are trustworthy
Review by Horris1 month ago
Seamless ordering no issues
Review by Bafna Begalka1 month ago
My daughter absolutely loves all the dolls she gets from Ashton Drake. They are so detailed and lovely.
Review by Traynea Kistan1 month ago
The Ashton-Drake website is very user friendly. My grand daughter is going to love the doll I ordered for her.
Review by Omjoud Derrow1 month ago
I ordered the Katie doll for my granddaughter. I was really disappointed because it looked nothing like the picture.
Review by Katrinah1 month ago
Very nice but expensive
Review by NAbado Ernstbrunner1 month ago
Beautiful creations at a great price.
Review by Nilux1 month ago
My granddaughter loves dolls and the monkeys get from here.
Review by Adina1 month ago
All dolls are beautiful and they resemble human faces. The doll I ordered looks like my sister who passed away many many years ago and I couldn't remove my eyes on her every time I am browsing the Ashton's collection. So now I decided to purchase her to give it to my mother on her coming birthday. Thank you Ashton Drake & more power.
Review by Jugadevi Oteiza1 month ago
I ordered the Pleasant Dreams Penelope Doll on 9/12 and on the website and on the e-mail confirming my order, it said that I would receive my doll between 9/19-9/25. However, when I went to the website it said the doll would ship BY 11/10. I contacted the company and was told that there was so many days of processing and then 30 days to ship after that. It really upset me that there was not a good line or communication or consistency with the shipping. I DID receive my doll by 9/25, but when you can't get a clear answer and you look at online reviews that say that some people waited 6 months for their doll, it makes you upset.
As for the quality of the doll itself. She's really cute. However, I expected full silicone limbs. The arms are only 1/2 and the legs are 3/4, so it leaves it feeling sort of odd where the silicone and cloth body meet while holding the doll. I had expected the body to be more natural rather than having the bottom of it being odd and bean bagged (why would you sit an infant doll like that?). I really think that these things need to be detailed better on the website. Other than that, I found several black long hairs on my doll and in the box (perhaps she had been previously returned?) and her nose in certain light looks like it's been scratched or had the paint scratched off? A nitpicky thing, but with the price and rep of this company, I would have expected perfect details. The eyelashes either are placed differently or one is a little longer than the other.
Would I order another Ashton Drake doll? Not sure about that. It would have to be one that I really was head over heels about. Would I recommend to a friend? Not quite sure. Would depend on what they were expecting.