So Easy to work with ! I'll start with the obvious..... Best priced!! I called last minute for a port a john . It was for a residential party, over 100 people. They delivered right away, No late booking fee. The port a john was so clean. I have this party every year and will definitely call Arwood again.
Review by Kvamme Tetreault2 weeks ago
Awesome service, prompt pickup.
Review by Oluwasogo4 weeks ago
Review by Yatrika Jclaridge1 month ago
Great customer service
Review by Jesslott Cowperwaite1 month ago
Easy to order online, then they called to confirm. However, they delivered the wrong dumpster, on the wrong day, at the wrong location. Ignored the instructions on the order. The first customer service agent did try to fix the mess, on the second call the system hung up on me. The third call (after hours) the agent could barely be interested in figuring out what happened, seemed apathetic.
Review by Durene1 month ago
they keep cancelling!
Review by Correntes1 month ago
When i called to reserve the trailer potties for a big party, the sales person was very helpful. She was pleasant and very friendly. Our party is October 6th so
I can't write a complete review yet, but so far so good.
Review by CustomerLettyM1 month ago
I ordered 3 dumpsters on August 23rd for commercial refresh projects we were doing at three different store locations. The first dumpster was supposed to be delivered on 9/9. I received an e-mail on the morning of 9/10, 24 hours after the dumpster was supposed to be onsite, that I needed to fill out an agreement form. So I filled out the form and sent it back immediately and as of 9/11 the dumpster still has not been delivered and nobody knows when it will be delivered. I have called about five times now between 9/10 and 9/11 and everyone I speak with says they will get back with me, so far nobody has gotten back to me and we still have no dumpster
The next dumpster that we have scheduled is for 9/16. I called yesterday and asked if I could change the drop off date to 9/13. I was told again someone would get back to me. So of course nobody got back to me and I called this morning, 9/11, and the young lady I spoke with had no idea what I was talking about but she said she would get back to me in an hour. So after about an hour I decided to call and spoke with Melissa she did not see anywhere in her computer any notes about my request to move up the delivery date.
If I could give zero stars I would.
Review by Ermi1 month ago
The sub contractor you used for my order showed up a day late, and so far a day late getting it out of here.
Review by MumofTriplets Habington1 month ago
Billing could be more clear.
Review by Franckycharly1 month ago
Great service and fast delivery of the dumpster I ordered. Would use again.
Review by Shezhad Derrow1 month ago
This is the 2nd time we've used your company for our charity bike ride. Both times the facilities were clean and promptly delivered.
I've never had to even speak with anyone, even when placing the order. And that means I've saved time and energy by using your company.
We will definitely be getting next years port a potty from you too!
Review by Derk1 month ago
We are a small remodeling General Contractor. We order the largest roof off dumpster they had. When talking to the rep, I was told the price and it’s a ten day rental including weekends. The next day I received an email saying for my area there is an up charge of an additional $200. I said fine. Then they also come back with a $75 drop off fee and $75 pick up fee. The rep did not say anything about this. I scheduled a pick up 3 days before the tenth day and they tried to pick it up the day after I scheduled it. ( so 2 days early) the driver couldn’t find the address. I called them and they said they would get back to me. They never did. The only time they got back to me was to tell me I owe more money. Also to tell me it was only a 6 day rental and I had it 4 extra days. I will never use them again. Worst customer service by far.
Review by Saari Afghanistan1 month ago
Ordering soooo easy online!
Review by Riverbend1 month ago
From the call asking questions, placing order and delivery everyone has been so nice and professional. I highly recommend.
Review by Triatletas Mansharamani1 month ago
They walked us through the process of getting what we needed and explained the costs very well. Their emails are detailed and complete.
Review by Ligeti1 month ago
Services were rendered and price was reasonable. I will use them again when needed.
Review by Chekol1 month ago
Thank you for your service
Review by Ashruka IsCrap1 month ago
Would have given 5 stars, but was informed on the day of delivery that the unit would not be able to be delivered and was asked if the unit could be delivered a few days later? In the end they were able to deliver on the scheduled day, but did cause us to plan for not having it when we originally thought.
Review by Khalabunga Tzig1 month ago
Simple and easy to us. On time. Great to use. 2nd time!
Review by Jesmar Gliottone2 months ago
We have had a great experience with AW as a new small business account. Our preference is to work with small independent business owners, as ourselves, to create a well balanced working environment.
Review by Yonsoo2 months ago
Rented a dumpster for 10 days and they charged me 3 extra days. I requested the pickup on a Monday (the 10th day) and got email saying that they would pick it up a couple of days later but that I would not be charged. They came on Wednesday and then I got a invoice for the 3 extra days. Customer service is not good, I called multiple times to dispute the extra invoice, they would just transfer me to another person, the new person would say that they would call back and nothing and in meantime I keep on getting emails with the invoice. Finally after 7 weeks I gave up and just paid the invoice. I will never use them again not do I recommend them.
Review by Amairani2 months ago
I once had very good experiences with Arwood Waste but recently the customer service that they have offered has been less than favorable. I have had to call several times to leave messages without a return phone call. My issue has yet to be resolved and it has been an issue since August 2019, it is now October 2019. I have even went beyond calling and started using the customer service email under the "contact us" portion of the site and still no response, no corrective action has taken place. I am very disappointed in the services.
Review by Hombron2 months ago
Quick Response Time
Review by Yea2 months ago
I can't say about the product as my event has not happened yet. However, when I called to order the staff was friendly, efficient, and helpful. Thank you.