Scott was our Sales Representative. He was there and available every step of the process. Everyone that we had contact with was professional and courteous. The job was completed in a timely manner and exactly how we wanted it. There was even a Quality Control Guy that came by and inspected everything at the end of the process to ensure that everything was up to the company's standard. I would highly recommend the company.
Review by Zila6 months ago
I recently had AGM installed in my back yard. Love the look. The staff were friendly and helpful. The installation went smoothly. My dogs love the AG also. So pleased I made the decision to cut down on water and gardener costs. Mary D
Review by Cadfaela6 months ago
Frank and his crew at Artificial Grass Masters just finished installing our new lawn today and they did an excellent job. Their teamwork got it installed in no time at all. The crew was professional, courteous, and efficient and proceeded from step to step with minimal delay. They even moved rock from the backyard to areas of the front yard to fill low and uneven areas which wasn't even part of the original project to help us out. We couldn't be happier with the project outcome and the look of the installed grass. It is so natural and you would think it has been there for years.
Review by Saksit Humanes7 months ago
I ultimately chose this company over the other 3 I had bid for my job because of the professionalism and they were veteran owned. I have had my putting green installed for a little over a year. I purchased the extra warranty just in case because this is my 1st time dealing with turf and don’t know a whole lot about it. Once they get your money, they will quickly forget about you and give you the run around. I’ve had a split in my turf for 3 months. And I was told it would be covered, I’ve called 3 times and emailed twice. Some people came out to fix it. In broken English they said it could not be fixed so I called their boss George, and he says he will have to get back to me. This happened 3 times now. With no resolve or an update. Save your money and go with another turf company/installer.
Review by Karistin7 months ago
I recently had my front-yard turf replaced by Artificial Grass Masters. From the initial appointment, I was impressed with my salesman and project manager's (Richard) technical knowledge vs competitors.
I was very happy with quality of the turf and the install job.
Another point worth mentioning is of the four different companies I had give me estimates, Richard was the only one who pointed out that one of the windows of my house could act as a magnifying glass with sunlight and eventually burn/damage the turf. The solution was a sun screen for that window, which was included in the price of the job.
Would I hire them again or recc to neighbors who are looking for turf installation? yes.
Review by Kadirov8 months ago
This company is very professional and they did an amazing job and I will be using them again on another home im working on right now.
Highly recommend this company.
Review by Roghith8 months ago
Was not measured properly and ended paying more then what was quoted
Review by YvonneM Derrow8 months ago
After completion of job In December Called about water leaking and was asked to call back in January because all workers were booked. We called January 3rd talk to Victor he said to call back next week. We called Victor said he was too busy and would charge to come and take a look then stated if he takes his workers off the job then it would cost money. Victor said I wold pay for it. Would never refer this company again I need a lawyer.
Review by Margann9 months ago
We were surprised and pleased that Artificial Grass Masters did much more than artificial grass. They did a superlative job for us by putting in a paver and flagstone patio and walkway, and finishing it off with excellent landscaping.
The management of the job was first class, and we felt well treated.
Thanks Artificial Grass Masters!
Best regards, Scott & Trish
Review by Symantha Ediage9 months ago
Installation was ok. I was disappointed they did no grade the area better as they said they would. Water pools where it shouldn’t. Also there is a visible seam where they connected 2 pieces of grass. During installation was told the seam would be unnoticeable when they were done which was not the case.
Review by Scrutton Rashidd9 months ago
they did a great job
Review by AJBennett Abawi9 months ago
Excellent to deal with. Installation was done well and on time. Highly recommend
Review by Crypchic9 months ago
We interviewed three companies. Artificial Grass Masters was quick to respond, worked with our schedule, showed up when they said they would, had the best price, and installed the next week. Their work and the quality of the product are both exceptional. We have already received several compliments from our neighbors.
Review by Imanda9 months ago
Love this turf. Always looks great.....and no cutting grass.
Thanks for a great job, highly recommend.
Review by Leteece Vollans9 months ago
We talked to several other terf companies and was very happy with the sales person we had, the price quoted, and the overall service of the entire process.
A few months after we had a landscaper accidentally set his chainsaw down on the turf which of course melted the turf from the hot Muffler and created of ugly spot on our new turf. I called my salesperson Ricardo, asked what can we do??? He said "no problem I'll take care of it". He sent someone out "no charge" and you would never be able to tell where the spot was. Very happy!
Review by Mariatu Kongsmark9 months ago
Great team to work with. Very professional and completely focused on details and customer satisfaction. So happy with results!!
Review by Groundteam9 months ago
Great work, and love the finished result.
Review by Savio9 months ago
We are very happy with both the service and quality of their product
It’s only been in for a few weeks now, but everyone that walks by comments on how beautiful our yard is!
Review by Kulow10 months ago
Highly professional courteous service. Including all involved landscapers, office staff
Review by Audenshaw Siepser10 months ago
We received prompt curtious service. Product was reasonable and high quality. We would not hesitate to recommend, and have!
Review by ChocolateMac10 months ago
I love my new grass lawn! It really brightens up the backyard. Installation was not the hassle I expected.
Review by Hannymom Venick10 months ago
Was a little worried since I have never had this type of work done before but there was no need. Professional, courteous, clean, and delivered what they promised. Great experience. Would recommend them and do when ever I am asked about my awesome lawn!
Review by Sadrudeen10 months ago
Artificial Grass Masters did a fantastic job on our lawn and they stand by their products. They installed grass in our backyard, the grass looked fantastic but after 2 years we started to have an issue with it deteriorating. Artificial Grass Masters came out, ordered new grass and took care of everything for us. Fantastic customer service, don't look any further, call these guy!
Review by Awolowo10 months ago
After spending $8000 for my yard for the artificial grass, it keeps growing the weeds in the middle of the grass area. They came back to fix twice. It’s a very disappointed experience.
Review by Ferneil10 months ago
Excellent customer service. I had a concern about the rocks’ size and color, and their representative drove out personally to rinse them off for me to show me final size and color. Install was fast and we’re very happy with the look and feel of our artificial grass.