After the positive reviews here i took a chance and ordered a Brother embroidery machine. I had done a lot of research on the machine and knew what i was getting. However, although the ordering and delivery process was straight forward the machine arrived with a non standard part. When i contacted them, they were quick to answer my email until it became clear of their fault and i haven't heard from them since, nor has the problem been rectified. They blamed the part in question saying the machine was from Scandinavia. This store is in Estonia so this discrepancy should have been detailed on the website listing for this product, i should be buying an EU spec machine and as per Brother's information this didn't alter this part. If this information had been revealed i would've made the decision to buy elsewhere as i now i have to buy this part as extra, meaning any saving i made buying abroad has now been lost. Be careful when ordering as obviously not all information is listed and you really don't know what you're getting.
Review by Jtwid7 months ago
had the hard to find part i needed,will try this place first for further parts,very pleased.
Review by Passionista Nammi8 months ago
I recently ordered some part for an older Pfaff industrial sewing machine. The prices were very good compared to other places. Shipping was free, communication super and everything arrived quite fast considering that it shipped from Estonia to the US. I'm very happy with my purchase and recommend this company. Thank you.
Review by Aguiyi Gelding10 months ago
Second time using this company. Any commuications actioned quickly as with dispatch of goods. Ordered hook for Pfaff 1245 and received genuine German part.
Review by Esu1 year ago
I was a little apprehensive about buying from a different country at first but all my concerns were swept aside when I contacted their representative Olga Voloshina. She was both quite attentive and knowledgeable when it came to getting the right part for my vintage machine. She helped with the order numbers and answered my questions regarding bobbins as well. All in all I would highly recommend this company to others and surely would deal with them again.
P.S. they also offer free shipping over a certain amount
Review by Mr Luton1 year ago
Exellent service! This is the second time I have bought neddles from Armastore, last time I was very satisfied, this time I'm amazed. I put my order yesterday very late in the evening - got a mail this morning that my parcel has been shipped!!! Wauow, that is fast.
Review by Khallisa1 year ago
Very fast and well packed shipping. Good quality products. Good prices and no shipment fee at all.
You guys do an amazing job.
Matthias from Germany
Review by Olsida1 year ago
Reliable company and reasonable pricing. The company is situated in Estonia. I ordered from Denmark.
I had to extend my first purchase (internet) by adding a second item to my order and did this by writing a mail to the company. I received an answer within 30 minutes. I transferred the additional amount to them, they were very cooperative. The items were shipped 10 days later from Estonia and I received them 9 days after shipping, i.e. 19 days after ordering. This is perfectly acceptable for such a delivery. I can fully recommend armastore.eu.
Review by Knapen1 year ago
I purchased the parts today.. Within the hour I was provided with a tracking number!! Super professional and extremely quick to answer my questions. Will definitely be back!
Review by Adhernandez1 year ago
Very good communication, web page easy way to buy . I recommend without doubt.
Review by Hisyams1 year ago
When searching for a new embroidery machine Armastore went the extra mile to answer all my question and found a way to handle my order to my great satisfaction. It was the little things like keeping me updated on the progress of the order/delivery and they checked the item before it was shipped which made me feel secure and well taken care off.
That is Customer Service, I highly recommend them !!
The shipping of the machine to Sweden there was no issue and it arrived safely. The drive delivering the machine was extremely helpfull.
Review by Aadchris1 year ago
Good prices and quick delivery. 👌
Review by Mayall2 years ago
I will recommend Armastore. Only one week to Sweden, no problem.
Review by Illumine2 years ago
I was looking for some sewing scissors from the Japanese company Kai. Having been disappointed by the high prices on Amazon I did some intense googling and ended up at this company. Seeing there was little information on the internet from customers I hesitated, but with the low prices I took a chance.
I ordered on the evening of Monday the 13th of November. I was pleasantly surprised with them shipping the package the following day and I received the package four working days after I ordered (from Estonia to Denmark). The goods were securely packaged and were new as described.
I emailed customer service to ask if they carry Kai scissors from outside their sewing lines and they answered promptly and politely (they do not).
I can't think of anything else relevant except if I need any other sewing supplies I would do repeat business.
Armator AS is rated 5.0 based on
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