I did KYC, deposit $600 and got back almost $2k. Now my withdrawals were rejected to be sent back to the debit card, and now my balance was reduced to $1k. I’m missing around $1100.
I haven’t even been given any alternative withdrawal option. Extremely disappointed.
Review by Altariq3 months ago
Awesome service on multiple occasions. Crazy fast response. Tanel has helped me like three times now with the same level of helpfulness.
Review by Lavorge4 months ago
Great odds, pretty nice UI, great customer support, especially Tanel. I had a lot of verification process questions which he helped me with. Very humble dude.
Review by Wanjiru Spock4 months ago
Recommend, very good customer support, keep up the good work!
Review by Efstathios Coscarelli4 months ago
Really nice support. overall a good betting site.
Review by Deray4 months ago
I play Arcanenbet and i got a bonus and i win couple tickets and they immediately limit me to 10e and i have to play another 2500 so i can withdraw money . it is still250 x 10eur to play ticket ..It does not make sense or reason to limit me ,i play the first league footbal and tennis sometimes other matches and i was lucky to winner matches and they limited me for that ! Can you help me ?
Review by Kostantinos Janeiro4 months ago
its fun and easy to use
Review by Laur Zorola4 months ago
Untill now (about month) everything is just fine. They have a very quick verification and easy, also they have a very high odds and very good welcome bonus. Unfortanatly they have only 4 sports odds, that is othe only negative and my limit is decrease for half but is still ok. Must have other sports. AS I SAY UNTILL NOW, NOW IS TIME TO WITHDRAW AND NORMALY THEYVE ASK ME "ADITIONAL VERIFY" LIKE SKYPE CALLING. THAT IS EMBARASSING. I AM ON VACATION, HAVE LITLLE BABY AND NOW MUST WAIT MY MONEY EVEN MY ACCOUNT WAS ALREADY VERIFIED AND IT IS TOLD ME THAT I CAN WITHDRAW. BUT IS OBVIUSLY NOW IT IS PROBLEM WHEN YOU GET SOME MONEY. NOW, I AM ON VACATION, I WAS NEED THAT MONEY AND NOW I AM WAIT TO FIND BEST TIME ON VACATION, WITH TWO LITTLE CHILD TO HAVE CALL WITH THEM. THIS IS TERRIBLE, RIDICOLOUS...I was just receive call from them on skype and it was quickly and ok, and after call was ended money was transfered immediatly. It mean now they only must include more sports and without this calling, it is not nessesary.
Review by Jenaye5 months ago
I want to praise ArcaneBet when it comes to paying out money. They are also correct in paying off the money within three days.
Review by FunkyFrolicks Hallen5 months ago
really nice and fast service
Review by Anrika5 months ago
Best costumer support, expecelly Tanel, a great and understandable guy!
Review by Nhedi6 months ago
All their service helpers are great, especially Tanel. Clear informartion and is really fast
Review by Confort Geating7 months ago
Regardless the incidence, the company system bonus may have an issue (removing my bonus/balance after 270 days from the original 180 days from T&C) - a bit confusing.
The UX is quite decent and the customer service was striving for excellence with my personal case.
I would recommend for any eSports enthusiastic bettor.
Review by Thaya7 months ago
Tanel - nice and simple all understood in his explainings.
Review by Herberth7 months ago
Good site for what it is, convenient, support is fast/responsive;
(Tanel specifically) helped me in resolving an issue with a misgraded bet very quickly.
Review by Irfy8 months ago
It is a good betting site. But their customer service is not available 24/7 that's why ill give it 4 stars for now. But overall was good.
Review by Tzvia Trzeszczkowski8 months ago
Good Betting Site Good Support Staff, I like the Blue background Effect i
Review by Suvadip Toyoshiba8 months ago
Best site to use for all your betting needs. Support is there to help you no matter what your problem is. I love the site as it’s the only one I know of that offers live betting with BTC for esports. Again can I say that the live support is always there to help you even if there offline you’ll get a response usually within 12 hrs. If your looking for a site that offers competitive odds/ lots of betting options Arcane is deffinetly the site to use.
Review by Mohammadzahid Qarizadah9 months ago
Patient people who are realy listen to customers and try to help them as much as they can even if as me, your english is defective. Thanks
Review by AnneK9 months ago
Tanel as very professional, friendly and informative. As a new customer with a lot of questions this support agent advised me of all I needed to know very quickly. Couldn't have been more happy. A+++++
Review by Knicki9 months ago
They will not let you bet. I tried to bet on one live match almost 7 times! Always with one of these outcomes.
1. Bet was not accepted because odds have changed.
2. Bet was declined by trader.
3. Bet is inactive.
Do not waste time with Arcane Bet. So they give you bonus and do not let you wager it out. Some shady practices...
Review by DrewTP9 months ago
Great odds. Great customer service. Really appreciate it.