Arbys Reviews

Just went through the drive-thru and the worker didn’t even speak to me and apparently it was going to take a while for my food to get ready so he didn’t bother to tell me that or tell me how long or anything. He just pointed his finger in a rude manner for me to pull up and wait for my food so I did. I sat there for approx 5 minutes waiting for a chicken salad sandwich and fries. The fries were hot but tasted like they were cooked in old grease. This was a very disappointing lunch. I really think the people working the window should have people skills. Not grunt and point like an archaeic cave man.

This store always gets the order wrong. Can't call the store at all the phone number on the receipt goes to voicemail. Understood about waiting in drive thru for over 45 minutes but having to go back in line because they messed up the order for another 45 minutes is unexceptable. This store is located in Dale City VA .

Very disappointed. Just went to the drive thru. Ordered two sandwiches. They got 1 right. I ordered a fish and a chicken bacon swiss. No chicken sandwich. Got some sort of roast beef sandwich instead. Both of the ones I recd were awful. I won't be back anytime soon. Fish looked burnt on the outside, inside it looked raw.

7.31.2020..columbus indiana.#00730..Bad! fish...good clasic roastbeef... moral ... dont by fish in a beef store.

highly processed fish payed $6 for a fair sized, processed square... over cooked, chewy, tasteless...
If I could do over I would go 6 blocks down the street to the fish house for the sandwich.

I ordered the new beer battered fish sandwich. This was one of the worst sandwiches I have ever eaten. The breading was burnt it was the most sloppy made sandwich I have ever seen there had to be 2 tablespoons of tartar sauce on it lettuce tomatoes pickles the Fish slipped out between the bun all over everything it was just horrible I was very disappointed.It was really very overcooked and no taste.

On July 23 at the Arby's on Butler Rd in Mauldin. SC I ordered the pecan chicken salad sandwich. The sandwich only had a teaspoon on chicken, there were no grapes or pecans. You may like some of their other menu items but leave the chicken salad there.

The drive thru person had a crappy attitude. I asked for horsey sauce when placing the order and at the window. Got none. I will not return to the Euclid Ave. Bay City, Michigan location. Enjoy your COVID-19 nightmare. It's not all that's costing your loss of business.

I loved my Arbys experience😁

There is only 1 arbys I dont recomend and it's the one in Ogden utah on Washington near 34th street. They always had poor service and made us all sick. But we go to the one on 12th street and I've never had an issue there. They have top service and great prices.

Shake machine was down, they forgot my fries, and my beef and cheddar sandwich was luke warm. Not happy at all! Whoever brought our food out to our car didn’t say a word. We said thank you and he turned around and walked away without saying a word.

Went to our local Arby's restaurant today. They have changed their menu, but didn't bother to change their advertising. I wanted a chicken cordon bleu and onion rings. Both are no longer available. So I choose the bacon and swiss chicken sandwich. The chicken was a hockey puck, swiss cold and doused in a weird sauce. The only two sides are a side salad or curly processed fries.
This was one of my favorite fast food places. I will give them a second chance on their brisket. If that's as bad as this was....I'm done. So sad because I was the customer that sought you out.

I went there for my lunch break and got a crispy chicken sandwich. The bun was cold. Chicken was dried out and cold. Cheese was not even melted and it has a piece of hair in it. I ask to speak with the manager and told him. I've watched him to see if he would say anything to the cooks but he didn't. So i ask to get the smokehouse brisket sandwich instead and i got it so quick. It seems to me their food pre made already with 2 alice of pastrami in it. I'm very disappointed . It was not worth the money i paid for. I did like arbys but not this way.

If I could give it no stars I would. I bought 8 beef and cheddar. The meat they use now is so gross. It tastes like shaved spam. I use to love arbys roast beef. I wouldn't even feed this over priced salted spam meat to my dogs. So very disappointed in the company. I won't be spending any money there ever again.

Sorry to say these folks can't count simple change, even with their computer cash register. And then, do not believe you, when you give them a certain amount of money, a 10, 2 ones and 2 penny's on a $6.42 charge. The cashier proceeds to give me some $1's back and I let her know, it should be a 5 and change, she then tells you that, she only received 11 dollars. I guaranteed her that she was given 12 and a penny and explained why I was so sure and she still insist that it was only 11. Goes to the manager and she stops everything while I am in the drive through lane, to count their drawer before believing you. Then gets offended because you mention that they can't count after a 2nd issue occurs with the short change the manager, gives you back once they verified the drawer was a dollar over. Lastly she will not give you the sandwiches you ordered, and she just bags, because they are offended that I called them stupid, which is an out right lie. Stating a fact that they can't count is not calling anyone stupid. And with this kind of thinking, I tell her, you both called me a liar, based on the cashier not believing that I gave her a 10, 2 ones and 2 penny’s. Insisting that I only gave her 11. Then going to her manager which did not believe me and counted the drawer before giving me the correct change of a 5 dollar bill and 60 cents of which the manager gave me only 51 cents??? Which leads me to believe they count? In Conclusion the so called manager did not give me the sandwiches, because of their ignorance, and poor money handling processes... If you go here, Good luck with your adventure, and abide by the sign in the window, “we prefer you using your atm or credit card!!!”

Food is not that great !!! But the young lady that took our order ,I do believe her name was spirit, now this young lady has wonderful customer service!! When she talks you can understand her then she has such a big smile on her face always!!! This young lady goes above and beyond to make customers feel good so I would love to give her a big shout out!!! Thank you spirit for your awesome customer services!!!!!

This is the second time now!!! I'm going to stop ordering from your terrible business. because i am tired of paying for something i do not get!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Taste is great. But when the price to feed a small child is $6.99, that's just blasphemy. It costs about $.50 to make a kids meal and about $1.50 to make a grown persons meal. Prices should be much less than they are.

I DIDNT GET MY GOD BLESSED CHICKEN TENDERS NOR DID I GET MY FREAKING STRAWS WHAT THE HECK IS UP WITH ALL THESE WANNA BE RESTAURANTS. I DEMAND TO TALK TO YOUR MANAGER BECAUSE MY NAME IS BETHANY AND I STAND FOR WHAT I ORDER. I NEED MY CHICKEN TENDERS AND YOU BETTER COUGH EM UP RIGHT NOW BEFORE MY FIST WILL MAGICALLY APPEAR IN YOUR FACE

Arby's is usually good , that's why 4 stars. But , I ordered their new chicken salad sandwich and was highly disappointed. It should have been called bread sandwich. Very small amt of thin spread chicken salad in the center of a lot of bread. Not cut , mine had toasted side in on both sandwiches. Not the first time doe that to happen. Literally my side salad has as much chicken salad in it and it didnt have any. Very disappointed.

We visit the Arby's in Lenoir City, TN a lot. The last 6 times we have gone they have always forgot something or made the item(s) wrong. The last time I called to complain I was spoken to very rudely by someone who called themselves a Manager, stating that he personally made the gyro but yet did not get the extra meat in which I have paid for. This place use to be a very good place to go but with the rude service lately and the constant screw ups on our food I will not be going back to this place, considering the cost of the food they should not be messing up ALL THE TIME. YOUR EMPLOYEES NEED TO GET IT TOGETHER

I will never go back to Arby’s. Service was great ! I ordered their Pecan Chicken salad sandwich. This was a joke! Got home and the lettuce was overlapping the bread so I said “ wow what a sandwich “ I started looking for the chicken under all that lettuce , none nada, 1 TEASPOON OF SALAD. Got so made I threw it in the garbage !!! NEVER AGAIN.
Seguin ,TX

After having 1 beef and cheddar I woke up at 1 am because I had explosive diarrhea from having a beef and cheddar for dinner. Dont eat here and if you do I warned you

I love thier 2 gyros for 6$ special. Went today for the special and it was still on drive thru board, placed my order and made it up to the window only to be told the amount and that definitely wasn't the sale price, when I explained that was the reason for my visit and it still showed they were on sale, the lady informed me that they dont see the outside menu board and the sale was no longer.
Then she wasent even apologetic but rather rude about it.

About the only place I go to in the Knoxville, TN area that has my 5 star rating. Fast service,employee friendly, and awesome food. Take note other restaurants!

Needs to be fresher I shouldn't pay $8 for a sandwich that Im literally grossed out to eat. Probably why no one goes to Arbys anymore. Step up your game. Had to throw it out uneaten. Nasty.