Purchased an Android TV box, didn't check if it was compatible with Netflix or Stan.
Turned out there are really few models that are certified and that work in Full HD.
Contacted support, talked to Paul he was really helpful, went over and above and organised free return and let us pay the difference and purchase the correct model that met our needs.
Give them a try can't recommend enough, amazing customer experience.
Review by Dayatude2 months ago
Do not order from these guys, most definitely a scam. I ordered a tripod head six weeks ago and received a completely different and very cheaply built product in the mail some days later. Suspiciously the packaging had no return address or sender's details. I emailed them and was told the original product would be sent via expedited shipping that same week. Now more than a month later I have still not received the item and all subsequent emails I have sent have been ignored. I called and left a voice message and now it appears that my number has been blocked or their phone disconnected. Do not trust this site and take your money elsewhere. As far as I'm concerned if a website has to be on something like trust pilot then it is probably best to avoid them.
Review by Geanin2 months ago
Well packaged by seller and delivery was quick. Ideal for taking photos requiring good lighting. The light box itself is well constructed from plastic materials and provides easy way to take product pictures with full blown studio.
Review by Ardavazt Derrow3 months ago
Ordered a remote for my MX10 Android TV box. It had been a few days and I was yet to receive my purchase so I sent their customer support an email.
I spoke with Paul who asked me to please sit tight until the standard post time frame elapsed. If I still didn't have my item, he would send a replacement.
Sure enough the item did not arrive, but to Paul's credit he sent a replacement which was the next model up. Express post with tracking this time and the item arrived in two days.
Overall, Paul was very helpful and understanding. He made good on his word and I will be a returning customer.
Review by Nicusor3 months ago
Fast easy Lensball purchase, was looking for 80mm lensball found apus world, talked to Paul was helpful and insightful.
Definitely will be back for more products.
Review by Elroei3 months ago
Great experience, Ordered Xiaomi Mi Band 4, was happy with price and shipping time, approximately 4 days to reach me in Adelaide.
I would recommend if you are looking for products that you would generally order via HK like Xiaomi without the long shipping time.
Review by MaryCay Derrow3 months ago
Why is there not a zero stars??
Ordered a smart watch from them in July 2019. Heard nothing after several weeks. Contacted them, they hadn't shipped it yet.
Another several weeks past. Contacted them again, and apparently it was shipped it an incorrect address. They blamed Australia Post.
Spent about a month waiting for them to retrieve it until I finally requested a refund.
Again, several weeks went past without my refund, they said they were waiting on PayPal.
Followed up with PayPal and they immediately processed my refund.
I doubt they ever had my product. As far as I'm concerned, this site is a scam.
Review by JWMc Hackeley5 months ago
I was on the lookout for Xiaomi Redmi Note 7, found Apu's World. Talked to their support team and Paul they were polite and helpful.
Phone arrived in about 4 days, highly recommend, give them a go much faster than overseas sellers and local support too.
Review by Siveshan5 months ago
Purchased a 70MAI Pro Dash Cam as the description stated it included ADAS, customer service states that item will be processed and dispatched 3 to 5 business days post payment being received (will update review once is received).
They claim to be a small team and are a bit slower to respond to enquiries and this has been my experience.
Hopefully will receive update on dispatch soon with up to date communication regarding status of where the item is.
Review by Bafford5 months ago
I ordered a mobile phone from Apus on 6th May express post. After 2 days it was still processing them so I emailed them to be told it would be sent the next day. On 9th May I received an e-mail saying the item had been posted with a tracking number. A week later I still had not received the item and the tracking number said it had never been received bu Australia post. I emailed them again to be told it could take up to 10 days (!) and the tracking numbers often don't work (!). Several days later I emailed them again and did not get a response. I finally put in a dispute on paypal. Apu's then told paypal they would process a refund which could take up to 30 days to receive (as yet not received). I then started to get tracking information telling me the item was to be delivered today. I then got more tracking information telling me it was delivered, but to the wrong state! To finish of this disaster, I then got an email from APU's asking me to review my purchaes! When I clicked on the link, it went to a dud APU's pages!
This company is a complete disaster.
Review by Anhara Rieck5 months ago
Ordered an Android TX box 2 weeks ago, after 7 days sent an email inquiring about the status of my order and was told they dispatched 5 days after the payment cleared, which I thought was a strange response as a paid with Paypal to avoid any delays.
Well here I am 15 days later still no box, I could have got in from anywhere in the world by now, will think twice about using them again.
Review by Giorgis8 months ago
Great service purchased Xiaomi mi band 2, via Ozbargain deal, Paul was helpful and the shipping and service was efficient.
Review by Khrusharon1 year ago
I was given no feedback for 2 weeks after the order. I emailed sales asking what the status is, and was told there was some issue with the Bitcoin merchant. They shipped the order the next day, and I received it the next business day.
Apu's World is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about apusworld.com.au.