Excellent company, great communication and speedy delivery
Review by Sriniwasa1 month ago
Excellent service from beginning to end. After sales support brilliant as well. Will use again.
Review by Palma1 month ago
Was initially a little apprehensive but shouldn't have been ! Excellent price accompanied with smart, efficient and courteous service. Ordered late Wednesday evening and received first thing Friday morning. The service I received from the two delivery drivers was exceptional. They are fantastic guys ! All round first class. Cheers
Review by RobertBann Phug1 month ago
We ordered our Washer dryer on Friday and it arrived next day on Saturday. Prompt delivery with no issues. Also, our old washing machine was picked up free of charge.
Review by Avangelo1 month ago
Into Tracking to see developments.
Order not dispatched
This continued for one week.
Order to be delivered in two days
It arrived no problems after that.
Review by NelsonR Ahlich1 month ago
Ordered a fridge freezer. Price was competitive and delivery was made with three days. However, in moving the item (which is very large) into the kitchen the delivery men gouged a long (3 metre) scratch into our recently laid oak floor with their trolley. When I complained to AE I was referred to their T&Cs:
"As mentioned in our terms we only deliver goods inside customers’ properties at their own risk and we cannot be held responsible for damages occurred while doing so."
Probably better off spending your money with a company with better customer service.
Review by Subrahmanyam1 month ago
Ordered a large American Samsung Fridge Freezer on line having read the which reviews. Order accepted and then next day an email to say that model was unavailable but that they would upgrade the model at no extra cost. Called prior to delivery to say when they would be with me. Arrived on time and unloaded the item into the kitchen through French doors. Unpacked and checked, advised to let it stand for 12 hours. the delivery drivers (Bal and Tilo) were both courteous and helpful. All round a good experience at a good price.
Will definitly consider using them again.
Review by Mgtbg Sombong1 month ago
I ordered the Samsung microwave on Friday afternoon and received it (free delivery) at 6am on the Saturday morning. The guys who delivered it were really nice and friendly, they bought it into the house, opened the box and checked that there were no damages on it, a service I have never had before! So that was a lovely touch. The microwave itself is brilliant and very easy to use, with a range of options for cooking, defrosting and heating it also has a clock. The microwave was an excellent price and the cheapest I could find. So a very easy 5 star rating from me and highly recommend, I will definitely use this company again.
Review by Hexadecima Saho1 month ago
I confess I searched on a price basis,, but I found these people good communicators and businesslike in every way. Delivery and the guys delivering were superb, so I ended up with the machine I wanted via an experience that was wholly pleasing
Review by Funkydunc1 month ago
Company delayed delivery as requested and delivered on first available day given. Delivery guys - Raj and Jake - were not only friendly but they expertly maneuvered the rather tall freezer into quite an awkward space. Very happy customers.
Review by Caleah Domashkina1 month ago
Purchased a fridge/freezer as it was the cheapest price. Excellent service. Delivered in 1 working day. Friendly driver who rang to say he was approx 30 mins away.
Review by Bafford1 month ago
Ordered 2 appliances online and they were with us within 24 hours
Absolutely fantastic, professional service topped off by the delivery drivers who were courteous helpful and extremely friendly
The whole buying experience cannot be faulted at all and I would highly recommend them to anyone
Review by Supremejosh1 month ago
An excellent all round experience. Very easy to order, extremely precise description and the chaps who delivered the Larder Fridge were very pleasant and most courteous. I was kept informed of delivery times from 24 hours before until the delivery was completed. Having experienced an awful delivery from another company where the delivery man was very ride and unpleasant and zero information regarding time of delivery it was a joy to be dealt with so nicely and efficiently. I shall certainly be ordering from this company again when the need arises
Review by Jeslar1 month ago
Review by Hanli1 month ago
Absolutely disgraceful customer service. Delivery driver called at 1.30 and said he would be there within the hour. Arrived at 6pm looked at the front door and decided the fridge wouldn't fit despite our builders stating it would. He unpacked the package and said they cant move when the packaging is off and left a £2k fridge on the pavement and drove off saying he had to get back to Birmingham. Disgrace and seeking legal advice.
Review by Haseeb1 month ago
Really good service No complaints whatsoever Will certainly be using them again and recommending them,
Review by VolatileSupernova1 month ago
Great service, Raj & Tilo were polite and friendly, thanks guys.
Review by Esala2 months ago
Received the item in perfect condition was easy to assemble took me 2 mins to get it started click on the desired options combi, grill, microwave.
Took me another 2 mins to set the clock.
I personally haven't gone into any other mode for cooking and particular food as I only use it for reheating or heating water for tea at times but that's it. It took 2 minute to have a mug of water really hot.
The size of the microwave is perfect for all kinds of dishes it's not huge and it's not too small either it's just right for a family.
I did have a 40 litre microwave prior to this but I don't miss the size if anything I've gained some space in the kitchen lol
Review by Jishyua2 months ago
Great price and great product. Not switched on yet but looks fantastic. Delivery people were very professional, kind and friendly Would definitely buy from here again. Smooth process no issues at all so far
Review by Nipur Derrow2 months ago
Very helpful, and sorted my mistake with wrong postcode and rectified it efficiently. Delivery on time and called 45 minutes before arrival Raj and H did a great job getting the fridge freezer in with no problems. Very good service.
Review by CodeFreddy2 months ago
Easy to use web site, Communication concerning and speed of, delivery was excellent. Delivery driver phoned in advance and both men were polite and unpacked the dryer, they also took the old one away. Dryer was as described. Will certainly use again when I next require an electrical item.
Review by Rizqa2 months ago
I ordered an American fridge freezer on Thursday and it was delivered on Saturday. It was a 2 person delivery team and the company agreed to unpack the item outside the house in order to get in through the doors. I had to take responsibility for any damage resulting from the item being moved without the protection of the packaging. The delivery team was very helpful although it was a heavy and difficult job getting it into our kitchen. I would advise anyone buying an American fridge freezer to check they will be able to get it into the house.
Review by Mushroomie2 months ago
I rang the company to check out the details of a fridge freezer which they had in stock. They were delivering in our area the following day and would be able to add the order onto the truck. So just over 24hours from my enquiry we had a new fridge freezer! Only thing I would say is that you have to take out your old one yourself and plumb in the new one yourself! Thankfully I have a handy husband! Price was good so pleased with the deal.
Review by LLSx2 months ago
Really efficient service and delivery. The whole team were helpful throughout and the delivery guys were great to ensure the product was delivered safely and undamaged.