Customer service is so helpful. They have gone above and beyond for me so many times. Excellent service and I would recommend them to anyone!
Review by BossmanUK9 months ago
Overall things have been running smoothly, however we were told that we could upload documents to be sent with the claims, and unfortunately, this is not the fact. We are also having an issue with getting EOB's from BCBS, this has been an issue for months now maybe starting in October, and it has yet to be rectified.
Review by Kbpar11 months ago
If a claim is straight forward Apex is easy to use but if there are any issues they are very difficult to deal with. We continue to be told it is our software to only find out it was the submission.
Review by Belsy Nedden1 year ago
We have worked with Apex for over five years now, and I have no hesitation in recommending this company. We rarely have a problem, but if we do, their customer service is prompt and efficient, and they always follow up.
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