Perfect service, great prices. Got recommend by some new friends and didn't regret it!
Review by Nissetuuta Ladizinsky4 months ago
Anvilnode has disrupted my server multiple times in the two years I've been with them. Here's a short list of the things they've done:
- Suddenly removing two-factor security from my account after an unannounced panel upgrade
- Suddenly removing the MySQL database from my server for no reason
- Custom subdomains for the server ceasing to work for days
- And finally, the reason I'm writing this review, irreversible DATA CORRUPTION. Anvilnode allowed the node my server was running on to completely run out of storage space, leading to everything from player data, world data, and plugin data corrupting while trying to save. After going back and forth with their support for a MONTH, NOTHING came of it and no backup was restored, my questions ignored several times.
Avoid at all costs.
Review by Ogre Tewalt5 months ago
It was great, staff very helpful.
Review by Visone5 months ago
If I could give lower than 1 star i would have,
If any of you are planning to host a server, don't even bother getting it from AnvilNode. Just use ExtraVM. AnvilNode's "24/7 Support" is actually a "1 week to reply 1 ticket" support. Awful experience. After paying for a server in Singapore, I was then only told that they ran out of stock for servers in that region. Why am I not told about the stock status before I make the payment !? Not only that, I then open a ticket to ask for refund as I cant request to cancel a server that is not "active" yet since they "ran out of stock". My ticket was replied after 5-7 days and they told me to wait for the server to get on and then request for the cancellation. Okay that seems fine. As soon as the server gets on, I request for a cancellation. But it just goes worst here as I only realized that my cancellation was REJECTED as my "cancellation reason was invalid". Not only that, they did not give me a notification or email about my cancellation being rejected and all I can is wait for my $8 to be taken from me as my servers end date is tomorrow.
All in all,
Basically a scam.
Don't even bother getting a server from them.
Shameless promotion for another host which is ExtraVM which did me so well. They helped me with my technical issues, support does not take an entire week to get a reply and performance was great.
To the owner and staff of AnvilNode, you guys are nothing but a waste to this world
Review by Disheartened5 months ago
Excellent service at an excellent price. Lightning fast response times and quite literally 0 downtime on the servers. Had zero issues with mods or plugins and had a blast with friends as a result. Would absolutely recommend!
Review by Chilled5 months ago
Really good service and really nice support
Review by Fariza6 months ago
we at technology rails have experienced nothing but troubles here at anvil node, and feel that the lack of support is also to blame for the issues. Not once has this host done anything good for us in the time we have been with them. and this isnt the first time i personally have had issues with this host eather. i would suggest to stear clear from here, as this host may be well priced, but they will delete your information and anyone who has access to your server. let me also add that they have cleared all the staff of our server as well as passwords preventing us from doing our jobs on the server for any maintenance whatsoever. as a long time server owner and admin, i can say, i have never had such crappy service and poor customer support. this company doesn't even deserve the star i have given it, as a matter of fact, they deserve negative 5 stars
Review by Mulenji Derrow6 months ago
Really good service, not to mention really nice support too. Tickets take usually less than day to get a response, and if you ask for help in their discord it's super fast too. Helpful, friendly people, and nice servers too c:
Review by Gara6 months ago
Servers are decent but the TPS can drop significantly at times. Anvilnode's support is probably the worst I've ever seen - I've had a ticket open for 10 days and even talked to multiple staff members several times on their discord server and yet it is still being ignored.
UPDATE: once they figured themselves out, they gave me an extra 15 days because of the delay.
Review by PopsofSuwanee7 months ago
I purchased a Minecraft server 3 months ago, the hosting company was Anvilnode. They took approximately 3 days to have my server available. The server was always having lag issues although I kept plugins to a minimum and had a average of 2 to 3 people online the server, I’ve never had this from other server hosting companies I’ve used, and I’ve tried using a lot of different hosting companies over the years. The customer service had little to no interest in me or my partner, they’re clearly only interested in money.
They certainly lack customer service skills and lack reliable due dates for their billing cycles, they billed us 7 days in advance before the due date when we requested cancellation before the proper due date and they bluntly refuse to refund us for a service we did not want, we only wanted 3 months of hosting then we wanted the service canceled, but instead they bill us for 3 more months! Save your money and look around elsewhere. Our experience was ruined due to the fact the customer service and management couldn’t be bothered to provide a decent server, customer support, and a refund for a service which we did not ask for. We were totally ripped off.
Anvilnode refunded us the full amount they billed us and apologized for the inconvenience caused, so I have changed my rating from 1 star to 3 star. They lost 2 stars because at first they weren't willing to refund us our money and took awhile to get a response from. I wish I could give Anvilnode a better rating however over the last few months I've noticed their hosting isn't what it used to be.
Review by Titika7 months ago
An amazing hosting service, I've unfortunately moved on from anvil to other sites because my server got a little bigger but anvil was very great. It got my server to a really nice place. Love you guys!
Review by Jenti7 months ago
Amazing Support! Turned everything into simple terms, and helped me every step of the way, definitely would recommend
Review by Mr Stock7 months ago
Anvilnode is a great hosting company. If I have any problems they are happy to help me solve them. The control panel is easy to use. The prices for plans are also very affordable and worth it.
Review by Customerjimmy Hyllested7 months ago
Support: 15minutes to 12hours. Not the fastest, but OK. Support takes a long time to get online on their store page, but when they do finally get around to it- they are helpful. On the other hand, support does not come live on the client page. Instead, I had to wait 12+ hours for my support ticket to get answered for the first time. Subsequent responses were fairly quick and helpful. Support is friendly and respectful. Update: Support is respectful and generous. I love the work they do.
Server Performance: Decent. I got tick delay upon entering the nether and leaving it. Apart from that, excellent performance so far. Update: Experiencing 40tick delays consistently with 3+ people spread pretty far apart. Makes sense, but wish it didn't occur.
Pricing: Anvilnode is more expensive than competitors, and although their support isn't as quick as Pebblehost's, they make up for it by having good servers.
Server Setup Time: This is a tricky one.
Update: 100% uptime, haven't had any problems. I just got my server setup in America, and although it was a month after I had purchased it, I am totally fine with the wait. They extended my service by a month and I really appreciate that.
Original: Although Anvilnode claims to have North American servers available in Montreal and Los Angeles, this is not the case. I had to wait nearly 30 hours to have my server set up. And it's not even set up in North America. My friends and I are based in Chicago, but we have to connect to a server in Europe to play. Disappointing. The European server was created almost immediately upon request.
Review by Fpond7 months ago
AnvilNode is a great host that rarely experiences problems. However, the few times that me and my friends have experienced problems on the server AnvilNode has been quick to act when it comes to fixing our problems. This is an excellent server host and I highly recommend it to anybody starting up a server considering it's great quality, service, and price.
Review by Lysabeth7 months ago
I am not using the AnvilNode but I will, once I fully finish my server, I will use it, and it looks amazing, my friend used AnvilNode (when he had a server) and I saw how great and cool AnvilNode is and how useful it is! I would recommend to everyone!
Review by Oneathia8 months ago
The staff from this hosting company are the best when it comes to dealing with customers. I have never been disappointed with the customer service from this hosting company.
My last issues, one of the staff Ajdin (The Managing Director) made contact with me in Discord and helped get all my server issues resolved and was more than willing to answer all my questions.
Review by CatW8 months ago
I’ve been with Anvilnode for over 2 years and I’ve had over 5 different servers with them. For the pas years I’ve received outstanding support and the performance of the servers was unbeatable. I’ve rarely had any issues and the communication from Anvilnode has always been really good in terms of server migrations, IP changes or planned downtime. Even when issues did occur, such as a DDoS attack or outage, Anvilnode would communicate this with myself or my team (even though we didn’t notice). I appreciated this. I truly felt like the company cared about it’s customers and providing a high quality service. I felt appreciated being their customer.
But… What happened in the past month or 2? Anvilnode went from being a high quality provider to being an awful company. I’ve had several HOURS of downtime the past month without ANY communication regarding this. Additionally, Anvilnode decided it was completely ok to change my IP and migrate my server without any decent notice upfront. They also made the great effort of removing all my Multicraft subaccounts causing my staff to not have access to the panel, again, without decent notice. I don’t know what happened but it simply feels like it’s a different company.
The last straw was me not being able to pay an invoice on their billing area due to it being too slow. YES, you heard that right… A site of a hosting company that cannot load in a decent timeframe.
Review by Yourenergy8 months ago
They WERE one of the best hosts I'd ever used. That lasted for a few months. Then they started having frequent downtime more recently. The server would be down with the error message "Can't connect to Daemon...", and sure all hosts have that every few months. But then it happened again, and again all within maybe 2 weeks.
Then I started to notice their website was INSANELY slow and having error pages all over the place. They claimed they fixed it when I created a ticket but it kept happening.
Additionally, I tried creating a full backup of my server (onto my computer) and it was taking a ridiculous amount of time. Normally it would take my server around 3-8 hours max to download. It took it 1-2 full days running non-stop. I should also note that I have a GREAT computer and very fast internet so it was definitely not my side having the trouble.
And finally, their support has been insanely slow lately.
I loved the host (past tense), that's why there are 3 stars. I'm most likely going to be switching hosts though because of all the problems within the last 3 weeks.
Edit: Oh yeah, by the way:
They don't do daily backups, and they said you're not supposed to keep backups in your server files. So if you're a busy person like me, you're not going to have time to manually back up files to your computer. Luckily, EasyBackup (spigot plugin) offers the ability to create backups and put them on other FTP servers. So if you created an FTP server on your computer... Tada, automatic backups!
Review by CDawg8 months ago
Nice prices and nice support
Review by RWhite8 months ago
Great and fast replies from the support team even before i purchased and the server has been running wonderfully both hardware and network.
Review by Regum8 months ago
Just bought a 3gb ram server, i wont get any email with my log in credentials for the server and the support whose ''Online'' hasnt answered for 3 hours. I would absolutely not recommend. Please chose another site to buy from!
Review by Qadeera9 months ago
I moved to anvilnode from another hosting service about a year ago. I've tried at least 3 other hosts over the years, and this is by far the most excellent service I've had. They are transparent about any service issues and resolve them in a timely manner. Their support team is human, helpful, and quick to respond to tickets. Their discord community server is organized and professional, often updated with announcements. Server management is a breeze with multicraft and ftp support. They offer quality servers with many plan options. I would definitely recommend anvilnode to my friends or anyone looking to host a minecraft server.
Review by Sabeltann Traveller9 months ago
Good service, had to wait 5 days for my support ticket to get resolved.