Easy to use and lets you completely relax if you are away or unable to take a call, knowing your clients are in good hands.
Review by Srebril Grissam1 month ago
Review by Arpan Vogiatzides1 month ago
Handles our calls with care and are affordable. A great solution for a new business.
Review by Antunes Welvang1 month ago
Genuine service. Have used Answer for several years. The system works very well and with very little for us to do except respond to our messages.
Review by Reshia1 month ago
simple fast and reasonably priced. thanks
Review by Gloiria1 month ago
Excellent telephone service and support.
Review by Kyogia1 month ago
Good experience so far; a few times the phone hasn't been answered as quickly as I'd have liked or there have been spelling/transcription errors when taking details like names or email addresses in the message, but otherwise it's a fantastic service with a flexible and affordable billing model.
Review by Lonelle Karavla1 month ago
great no problem service does what it says on the tin! Thanks to Answer.co.uk we never ever miss a client call.
Review by Kunle Eneroth1 month ago
Responsive, reliable and professional, Answer is a great company to do business with and have as an extension of our services. Highly recommended!
Review by PLmnd1 month ago
Great service and the online manager is easy to use and set up.
Review by Dahni1 month ago
Quick and Easy
Review by Mike Taylor1 month ago
Ok eight times out of ten, although companies and names are invariably passed on incorrectly in messages, which can be a pain.
Review by Shamsith1 month ago
Great service with great feedback from clients
Review by Johnothan1 month ago
Reliable and professional answering of calls and forwarding of messages. Simple to use.
Review by Dunnier2 months ago
I have been using answer for many years now and they are always efficient and polite. Also its pretty decent value for money compared to other similar services
Review by Onibipo2 months ago
An excellent service, we have used them from the beginning and are very happy with them.
Review by KeefyJ2 months ago
Really Great service. I’ve been a customer for 6 years now and intend to continue business long into the future. I’d highly recommend.
Review by Dheera2 months ago
Review by Tsuri2 months ago
Untrustworthy. Poor Customer Service and Call Handling.
Your call credit vanishes at times, no explanation given until you query it, this happens on both UK and US accounts. When I asked they charge VAT for oversea's customers, they advised. "We have been advised we have to charge it". When I checked with HM Revenue, there is no such requirement, they just pocket the cash.
Calls that come in are spotty in quality, but what really bites is that because they are constantly fidding with accounts in removing credit, phantom calls and charging non existant VAT, your actual call spend is much higher.
You can have 20 calls a month come in, but you'll be paying for 50 calls, so stay vigiliant, especially if you use the account infrequently, as that's where they really go "on the fiddle"
Review by Adamantine Gillingwater2 months ago
I've been using Answer.co.uk for a number of months to deal with my calls when I'm not available. The system works very well and their call handlers do a great job of dealing with calls professionally and, seemingly, like an actual member of our team.
Review by KijkKijk2 months ago
A reliable service
Review by Waneque Kenon2 months ago
Always used them and very good
Review by Masokul2 months ago
Very quick to respond to calls in a professional manner.
Any support queries or any other questions dealt with very swiftly.
Review by Flugudu Vendittelli2 months ago
They are just quietly efficient working away in the background. It's a service where I don't ever worry about whether they are doing what they are supposed to - it just happens - I know my phone will be answered.
Review by Franzie Caboose2 months ago
Goldcrestproperty.co.uk operate accross several time-zones so ensuring that an important business call isnt missed was an important factor. Answer literally offered us the perfect answer with a call answering service. I have since recommended their services to several other friends and continue to refer them when business networking.