I used Angel Medflight Worldwide to air transport my mother from Sioux Falls SD to Daytona FL and the entire experience was good. From the beginning working with Carl was great, he was very responsive and proactive. He gave us all the information that we needed to make an informed decision during a very stressful moment in our lives. After we settled on using them their team worked with the hospital in Sioux Falls to get my mother transported efficiently and fast. Before we knew it she was in her way home. The Flight crew was amazing and my mother had nothing but good things to say about the nurses Jared and Anthony , and how friendly and professional they were. The pilots, Jennifer and Reece did a great job with the flight and flew a gentle and very controlled profile. In all Angel Medflight is a very good company with superb service.
Review by Heidhy Drinkell1 year ago
My mother was flown from Memphis, TN to Atlanta, GA earlier this year and the experience I had with Angel Med Flight was phenomenal. I didn't know how I was going to get my mother transferred, but their team worked with me on everything from medical needs to financial assistance to ensure my mother would be transferred smoothly. The showed compassion and concern for me as her primary caregiver which meant the world to me because I was filled with uncertainty, sadness and fear. My mother passed a few months after being transferred, but I am so thankful she was able to be treated at the new facility even if it was only for a short time. I highly recommend using Angel MedFlight because they make what seems impossible a reality.
Review by Erdi1 year ago
Angel MedFlight was referred to us as we had immediate transfer needs for an elderly family member. The entire staff from Angel Med Flight, from the sales person,medical staff, to the pilots, were unbelievable. They made this difficult transition so much easier to handle. Carl was my "goto" person, who kept me updated with flight status and arrivals. If I could give more than 5 stars I would! Great job and thank you so much for taking care of our family member with such compassion.
Review by Missyrenren Dolgusheva2 years ago
On Thursday October 19, 2017 an amazing group of people helped develop and execute a plan to transport my recently paralyzed 20 year old Nephew from Charleston SC to West Orange NJ. This review is a public THANK YOU to all the folks at Angel MedFlight who made this happen.
Superior service form the minute we picked up the phone.
Bless your loving hearts: Vesna, Jenn, Timothy, Anthony, John H and Josh.
Review by Latryce2 years ago
I had my wife transported 1600 miles to a different hospital. Communication was good. They also worked behind the scenes with both hospitals to make the entire transfer go seamlessly. --- The crew that met us at the airport were very nice. Took time to explain everything. Allowed us access along the way and at the airport. Flight crew was friendly as well and gave us flight details. --- The entire family are happy with the flight, crew, and transfer. --- The only thing that might have helped was a cushion to make the bed/stretcher a bit more comfortable. My wife had one for siting that she was able to use that helped considerably. --- With that said, we would not hesitate to use Angel Medflight again. From the pilots Jennifer and Reece, the medical crew Jared and Anthony, and office team Carl and Jennifer; Thank you all for a great service and friendly and knowledgable staff!!! God Bless
Review by Ganim2 years ago
Whilst I don't wish for anyone to need emergency medical airlifts..... if one does need, angel Med was wonderful. We were in an extremely intensive care situation with my father- he needed to be moved to his Dr. in another state for specialised care. I was so worried how would they care for my father? I instantly felt we were in the best care with all the team looking after my father. From the moment they arrived at his bedside until they had safely delivered him to his destination, they were of utmost respect, care attention and professionalism. I am deeply moved by their work and recommend them highly. True angels there.
Review by Breyonna Muiliuel2 years ago
On March 10 2017 we were picked up by the Angel Medflight team in Phoenix Az. From the moment we came in contact with John and Will I knew it was going to be a good day. They were two of the nicest caring people we had delt with. They helped load Cyndi in the ambulance and then transfered her to the plane flawlessly. And the same thing when we landed in Syracuse NY 5 hours later. They attended to her every need on the flight and even when they got to our house made sure she was comfortable. My deepest thank you and heartfelt gratitude to the Angel Medflight crew. THANK YOU
Review by Tolek CunbriaCustomer2 years ago
I can't say enough about Angel MedFlight... From the minute we connected by phone, Christine took over and reassured this frantic Mom in Virginia that my adult daughter injured in an accident in the wilds of Canada was in their good hands and they would make sure she would be OK. Christine was so right! After almost a week in rural hospitals in Canada, not getting proper care (admittedly complicated) and "going down the tube," I called Angel Air to get her back home to the US and her Doctors. It got complicated going from one Country to another, flying in to a small airport late at night and getting a very fragile young woman to a hospital 400+ miles away through another airport that given the hour was actually closed. Angel Air staff did their magic and my daughter survived! She was accompanied on this journey by an incredible medical staff and crew. I had nothing but positive interactions with Christine who was my contact arranging the trip to Monica in the Billing Office who made sense of and always followed through on the aggravating issues surrounding insurance requirements and re-imbursement. I want to stipulate that I do not own nor do I have any personal interest in Angel Med Flight, so that when I say they could be role models for expert customer service, efficiency and patient care, know that it comes from a grateful Mother's heart!!!
Sue Liberman, Charlottesville, VA
Review by Wendyfull Holidaymaker2 years ago
Angel medical flight did a unbelievable job from start to finish. They came to us in a time of need and they could not have done any better. My family would like to wish all of your team the very best and say thank you again for doing such a amazing job. John A. From Cincinnati Ohio
Review by Ilikapa2 years ago
I am a Nurse Case manager and have worked with Angel Med Flight on behalf of my patients--always having positive experiences. So when my husband was emergently hospitalized out of state this past November, Angel Med Flight was top of my mind. My experience with them in this capacity was as positive as all of my other interactions.
The staff was easy to work with and were so helpful during a very stressful time. The flight process from Atlanta to our home in Michigan was seamless.
At the time, our insurance had denied coverage of the claim and we covered the cost ourselves. Angel Med Flight continued working on obtaining coverage from our insurance, even after the transition was completed. I had no expectation that our insurance company would change their mind but 4 months later we received a reimbursement check from our insurance, thanks to the persistence of Angel Med flight's staff member, Monika.
Angel Med flight is an amazing company and I can't say enough good things about our personal experience with them!
Review by Minerva2 years ago
The pilots, paramedic and nurse could not have kinder or more supportive for our flight. The intake person who I spoke with on the phone the day preceding our flight was helpful throughout the process. I confidently and highly recommend this service.
Review by Ebbony2 years ago
Angel MedFlight are life savers! Their dedication, compassion and professionalism are second to none. My wife needed to be air lifted from a local hospital to a special clinic.
From the very beginning, Angel MedFlight handled the communication and organization with our medical insurance and the hospitals. They are on the clock 24 hours a day, and no matter how late I called with questions, I was always greeted with the utmost respect, kindness and helpfulness.
The flight itself and the transportation to the airport and from the airport were organized exceptionally well and went as smooth as can be. The medical flight crew picked my wife up straight from the hospital and was with her all the way until she arrived in the special clinic. They put my wife at ease at all times and resembled the very same dedication, compassion and professionalism as their office staff.
Even though words can never express how grateful I am for all that they have done for my wife:
Thank you Angel MedFlight! You guys are awesome!
Review by Karriek Krosnar2 years ago
I can't say enough wonderful things about Angel MedFlight. I am a nurse case manager and had a patient that was accepted to Craig Hospital for brain injury rehab, however, the insurance company did not want to authorize air flight for transport. Due to the extensive distance this was the safest and most appropriate mode of transportation for the patient. The Angel MedFlight team was contacted in the late afternoon and our patient was in flight to Craig Hospital the next morning. Having their help makes it possible to keep fighting the fight to get the care that patients need and deserve. Absolutely wonderful to work with! True Angels!
Review by Lindmark2 years ago
Angel Medflight is THE best way to travel for emergency medical flight! I just want anyone and everyone who knows anyone or has anyone who may ever need this emergency medical flight service just what an exceptional experience we had and are ready to have again! Hopefully very soon! We were very worried about the price tag, but what they do is a contract. We signed, because if they cannot get insurance to approve, we owe 0! Nothing! Our bill was not one dime! And believe me, this is literally a miracle! We have no way for my husbands transplant except to travel across country. These guys are saving Michael's life! Our captain, Ryan, was such a rock! We had very bad weather and he made us feel safe and confident! His copilot Miguel was kind and shy, but non the less a huge part of our great experience! Michael had 2 nurses. Alyssa and David. They put Michael's health and wellbeing first in all they did. Alyssa even happened to have an iPad with several movies already downloaded for me to enjoy during flight.Now we were in Eugene, Oregon during a freezing rain storm! All it took was 1 call and they were on top of it. Although it did not work out this time around for Michael's transplant, we are waiting for the next call and looking forward to Angel Med flight to come make us feel like royalty again!I HIGHLY recommend this service! These are people with huge hearts who want to help save lives!
Review by Nastasheah2 years ago
Angel Medflight was wonderful to us during a very difficult time. Our 30 year daughter was dying of cancer. We had gone to New York for a clinical trial and she became chronically ill. We knew she was not going to live and did not think we would be able to leave New York. Thanks to Angel Medflight we got home and she was able to marry the love of her life before she died 9 days later.
They took very good care of us all and we thank you for being there for us! You are truly Angels.
Review by Billoh Fagbohunka2 years ago
I am very grateful to Angel MedFlight for how well they handled my family's situation. My brother needed to be transported from California to Washington State, but it was unclear to us as to when we would be able to move him from one facility to the other. Carl and Felicia were extremely patient through that process and very helpful when it came time to make arrangements. I especially appreciated how well they communicated the travel arrangements to us, as well as to the discharging and receiving facilities. It's also important to note that Angel Med Flight was $10,000 less than what several other organizations quoted - even non-profit organizations. Thank you for your excellent service!
Review by Tanaya2 years ago
My son in law is a double transplant patient. He was waiting to be transported to a hospital in Houston for the operations. But insurance refused to pay for the transport. Days turned into weeks as the hospital case worker was untangling the problems. Finally, they pitched the insurance company back to my daughter to resolve, who has no experience with this. And her husband was beginning to fail. I called my sister (at 9pm at night) who used to work for Angel Med Flight and she put me in touch with an Angel-agent who asked me three questions. In 6 hours, a fully equipped and medically staffed plane was at the Denver Airport, and an ambulance was transpirting my son in law from the
hospital. Through out the transport, the lovely, calm agents reported how it was progressing. This is the most incredible organization we've ever experienced.
If not for Angel Med Flight.... we don't know what the outcome.
Review by Bafford Pirfo2 years ago
Angel Med Flight is an outstanding and professional group of caring individuals. They flew my daughter and I from TN to Chicago, making both of us feel safe and comfortable during this stressful time. Since there was a delay in Chicago with fog, they were able to reroute the flight to another airport and make our arrival time at the Rehabilitation Institute of Chicago as close as estimated time as possible. Thank you Angel Crew, you are just what they say you are!
Review by Frantiska2 years ago
When we needed to fly my brother in law from Florida to New Jersey due to a tragic accident Angel med flight took care of alll our needs . From the moment I made the initial call until they transferred my brother in law to the hospital in New Jersey we did not have to worry . Angel med flight arranged everything for us . The transaction was fllawless and everyone were so Caring and They know what to do on time of tragic situation . Thank you Angel med flight . Ric
Review by Kurley Vinayaraj3 years ago
Angel MedFLight worked on my family members flight and was very professional, friendly & efficient!
Review by Teenie3 years ago
Angel MedFlight did a terrific job in flying my paralyzed wife, and 2 other passengers, from NY to FL. A bit expensive, like its competitors, but well worth the cost! Door to door service with very professional and competent pilots and EMT people.
Review by Kamarulzaman3 years ago
Angel MedFlight transported my mother from an ICU in RI to FL for an organ transplant. During this very stressful time I was put at ease by everyone at Angel MedFlight. It is evident that everyone in this company loves what they do. They truly care about the patient and their family. I did not have to lift a finger to handle any of the intricate logistics of this transfer. My father and I were able to accompany my mother on the flight. They kept her safe and comfortable the entire time. They did everything from giving her oxygen to applying chapstick. I highly recommend Angel MedFlight. I cannot thank them enough for what they did for my family.
Review by ScanApp3 years ago
We required air transport from Iowa to North Carolina after going through major surgery. Since I was unable to make the cross country drive home we contacted Angel Med Flight and from that point on they made all the arrangements to get me home safely. The professionalism this company displays is second to none. From the flight crew-Michael and John, the flight nurse Aaron and the paramedic Daniel I was in extremely capable hands and very well taken care of. Thank you Angel Med Flight for getting me safely home.
Angel MedFlight is rated 5.0 based on
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17851 N. 85th Street, Suite 350