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Review by Kelly Jones1 year ago
We bought the Electric Cargo Bike - Kindergarten Open (6 children) costing £1649.95 plus postage of £168.89.
This bike comes completely un-assembled it states it comes partly assembled in the details... it does not.
We paid for a professional bike builder specialising in cargo bikes to build it costing a further £150. In his opinion the bike is very poor quality in every way. To name but a few....Parts don’t fit together correctly, the box is damaged, the bench seats cannot be fitted as the centre supports have been cut completely wrong.
We emailed Amladcykler videos and pictures to inform them of all the faults with the bike. There response was slow, there reply’s were short and they made it immediately clear that neither did they care nor were they planning on helping us in any way shape or form.
Many many emails later from myself they made a token effort of sending some black paint through the post for us to paint the already damaged box they expect my children to be transported in. No mention of the seat supports.
We purchased this bike on July 12, it arrived on July 21, and still to this day there are no benches for the children to sit on therefore it is unsafe for them to use it as no seatbelts either.
I have been emailed the few times they have by mainly Maria Therkildsen. It is clear we are very unhappy with our purchase costing £2000 yet there is an air of sarcasm and rudeness using emojis within the reply of smiley faces. There is absolutely no concern for us having a shoddy piece of equipment we could hurt ourselves and our children in.
We asked to return the bike for a full refund as soon as it was built but they refused.
We were also advised by the bike specialists this bike is illegal in this country as it doesn’t have an automatic shut off when you brake.
Amladcykler is rated 1.0 based on
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