Overall, we were very pleased with the quality and the design of the gazebo. Designing and ordering it went very smoothly, and they were very helpful. Delivery was a breeze.
Where there was a gap: the general installation instructions provided (for a pre-fabricated, octagonal 14' gazebo as we ordered) were NOT clear, and were different than the instructions we got when we called in. (The manual says "push the roof panels in from the outside"; whereas (for eight heavy roof panels) the Amish Country Gazebos staff said to install them from the INSIDE of the gazebo. Your manual needs work. BUT - we LOVE the finished product! All our neighbors are impressed!
Review by Brahian3 years ago
Quality product 16x20 pergola. They were on time for assembly, delivery and instillation . Communicated directly with my contractor to ensure footings were prepared properly. Couldn't be more pleased.
Review by Hannemieke Floresteanu3 years ago
We were a little reticent about spending such a large amount of money on a product we had actually never seen. We took a leap of faith and we are so glad we did. Our gazebo turned out to be so beautiful. It really is the talk of our neighborhood.
Some of the instructions could have been a little clearer or written in a little different order to prevent confusion, but we managed and it is wonderful.
We had had screen houses in the past but they succumbed to bad weather and high winds. This gazebo will probably be here long after we have passed.
Thank you to the outstanding craftsmen who prepared our kit!
Review by LacindaS3 years ago
We are very glad we purchased a gazebo from Amish County Gazebos. It was easy to work with them. Delivery was as promised and the gazebo looks great.
Review by ErinandRon3 years ago
We are very happy with your perfect designed vinyl pergola.
Fits perfect on our patio,very professional installation and
wonderful customer service.
Totally turned out beautiful,beautiful. Thanks.
Review by Sigurgeir3 years ago
I purchased a very large Pergola. Sales, Service and Product were outstanding with Amish Country Gazebos. I highly recommend this very fine Company.
Review by CBurns3 years ago
The best quality gazebo for the best price! I have used
their gazebos to transform plain backyards into park-like
settings that my buyers love! They always deliver in a
timely manner from start to finish---great company-great
Review by Claremels3 years ago
Let me start by saying this would be 5-star based on the quality of the gazebo-in-a-box we ordered except for a few hitches we encountered. The kit was delivered on time but we were missing all of the 2" screws (and possibly other parts related to the screen package that were mentioned in the instructions but were not on the parts list). I made one call/email to the company when we first began and that call/email was never returned. That was disappointing. I did not follow up after that.
My biggest issue is with the instructions. They are not at all geared towards people who do not have experience with building. The list of tools needed is too simplified; you need a specific utility knife for cutting shingles, you need a hammer drill if you are drilling into concrete, etc. We had NO clue how to shingle an octagonal roof and the instructions were not much help at all. There should be a video on the website about this and more extensive instructions with the kit. We spent a long time doing Internet research and I finally spoke to a friend whose father was a roofer who explained that we needed to do each panel like it's own roof. Still not sure if we did the very top correctly but we put tar paper down and a metal drip edge first to make sure our investment wouldn't leak - not in the instructions.
It took my husband and I around 3 months to complete the project as we figured out what tools were really needed and do Internet research to fill in the gaps in the instructions. It should be stressed how important it is that you start with a level surface and making sure things are square right from the beginning - that would have saved us additional time as we started building on an existing concrete slab that wasn't level and things went downhill from there.
Now that the gazebo is completed (aside from the fact that we'll have to adjust the door to fit better), we've had many opportunities to enjoy it and we don't regret buying it. The kit components were very precise and good quality. However, for a project like this in the future, unless you are or know a skilled carpenter, spend the extra money and have the Amish build it for you! We do love it and are proud of our accomplishment but I beg you to please provide how-to videos on your website and beef up the instructions for amateurs.
Review by DWard3 years ago
The product is outstanding and the customer service is even better. The delivery driver couldn't have been nicer or more accommodating. We are very pleased with our purchase and we would and have recommended Amish Country Gazebos to family and friends.
Review by Mizzle3 years ago
It is absolutely breathtaking! Roman columns, Mahogany top and a canopy make this a stunning addition to our patio/pool area! Amish Gazebos was extremely easy to deal with and they were involved with every step. It took us (3 people) 4 hours to assemble a 16x12 with Roman columns (That's included unpacking it and relocating it from the driveway around to the back of the house)....not bad at all!
Review by Wintry Fogarity3 years ago
We had ACG install our pergola, from start to finish provided detailed instructions, timely information and performance matched what was promised.
Review by Yeliena3 years ago
Love my gazebo. Looking forward to many days of bliss.
Review by MRiehl3 years ago
Loved the price and it was also easy to put together.
Review by Oliad3 years ago
The kit was as advertised. Easy to build, and great quality. I would recommend it to anyone looking for a gazebo.
Review by Marathonmom3 years ago
The gazebo was well constructed and things fit together as they were supposed to. Instructions, for the most part, were clear and concise.
One negative was the roof. The roof was made of 1/2 inch plywood but the shingle nails we were given with the kit were 3/4 inches. As we were putting on shingles we discovered that EVERY ONE of them popped through the roofing. The finished product looking up from inside the gazebo frankly looks awful. I wish we had caught it earlier; we might have been able to get 1/2 inch nails.
Review by WhiteDeath3 years ago
The people at Amish Country Gazebos are very timely to customer's requests for additional information and changes to their standard product in order to meet their needs.
Review by MrCox Derrow3 years ago
I felt it necessary to take the time out of my busy schedule to praise this company and their excellent ability to satisfy their most valued customers. I purchased a gazebo in a box. I had a few issues with the construction of the product, however the company went above and beyond to make sure it was right including offering to come rectify my issue themselves at no extra cost. I WAS AMAZED. I've had the gazebo up for several months now and it looks amazing. They stand by their product 1000% and offered me excellent pricing, but totally exceeded my expectations of customer satisfaction. Unlike other companies who sella product and that's the end of the transaction, Amish country gazebo are there for you. Do not hesitate, if you want a quality product at a competitive price with outstanding customer service, then look no further the Amish country gazebo company is it.
Review by Motress Jerovshek3 years ago
I had a very nice experience with a 10 foot wooden gazebo.The delivery was very prompt and expertly delivered. Even though I have no great carpentry skills I had no problems with the assembly. It turned out to be a great addition to my landscape. All the materials appear to be top notch. Nice job Amash country gazebos!
Review by Jewelson3 years ago
Folks are friendly, helpful, professional, and have a great product.
Review by Sigurjón3 years ago
Wow, so impressed. I tell everyone who will listen that if you want a gazebo or purgola look up Amish Country Gazebos.
We will most likely be using a Amish Country gazebos/purgola on all future projects based on the 16 ft gazebo we just purchased and constructed.
Review by Marckenzy Ghineti3 years ago
We bought this for our church, and after looking at many different avenues for gazebos and pergolas, selected Amish County Gazebos due to the varied selection of shapes and sizes and materials, and especially the pricing. Our contractor told us it would cost between $20,000-$30,000 just to buy the wood from a local lumber yard to build the 16' x 32' pergola we were interested in. We couldn't be happier with our choice. Buying the kit made construction fairly easy and it was up in a day and a half, Congregation members love it!!
Review by Makamoto3 years ago
From the moment I first interacted with them to obtain information and a catalog, to the final delivery of the "Gazebo In a Box" that I had ordered, I only had excellent experiences with this company. They were kind to keep the gazebo in their warehouse during the Winter and to deliver it to my home when I asked them to, in early Spring. The final, assembled product looks great! Excellent craftsmanship and top quality materials were used, and the gazebo looks beautiful, feels very firm and very sturdy. I highly recommend them to anyone.
Review by SumminHi Bn3 years ago
Pre and post sale support were fine. Product delivered as promised. Billy the deliver person was kind and great to deal with. Product quality and fit were excellent.
Review by TarahMerle3 years ago
The people are very good. The gazebo turned out very nice. The instructions were a bit challenging, especially as they related to the foundation and roof. But we figured it out. If we did a 2nd one it would be quicker/easier.
Review by Yakson3 years ago
We ordered a 12x12 gazebo with the screen option. Packaging was excellent. It took me the better part of a day to take it apart and stage it. All the pieces seemed to be in good shape. The one thing I noticed immediately was that there was no way my wife and I would be able to do this alone. We did get help and four people were able to install it in less than one day. The only problem we encountered was the hardware for mounting the screen door was missing. The factory shipped it and we installed it. The only thing missing then were the instructions for installing it, but we managed. Great looking product.