My son could not be happier with his bike. They did not have the bike we ordered originally and they got in touch with me promptly and offered two great alternatives options. Shipped quickly, it was a pretty seamless experience even with changing the original bike. Great service!
Review by Kaen3 months ago
Great transaction!! Excellent communication from Nik from placing the order through shipping, etc. Highly recommended!!
Review by Gfuelmaster Cherot3 months ago
Website showed a bicycle in stock, good price too, $100 less than everywhere else.I ordered it. A week later I email them to ask what the status was since it hadn't shipped. Was then told they didn't have it but were checking other warehouses for it. Couple days later was told they couldn't get it. Since so much time passed from when I ordered it and when they finally told me they couldn't get it, the bike was sold out on the other websites. They should have contacted me right away when they already knew they didn't have the bike.
Review by Backup5 months ago
It has been 48 days since I ordered my bike from this company. I have called and sent messages and they have not responded to any of them. I find this to be a horrid way to treat any customer and I will not be doing any more business with this company and would never recommend it to anyone.
Review by Skyldal5 months ago
Excellent service, I ordered the bike and within a couple of minutes I received confirmation on shipping. Tracking the package was simple and arrived on time and in great condition!!!
Review by Eslari Quarmyne5 months ago
Review by Nierika5 months ago
I ordered a bike and got a confirmation email but my money went back into my bank account and ive called and emailed and still have no response
Review by JaimeP5 months ago
Placed an order and have no idea what's going on with it. Have called many times a day for a week and nobody answers. Emailed also with no reply. Please let me know status. Thanks.
Review by Kricie5 months ago
The first two orders I placed for new rims were perfect. I completed two bikes and decided to do mine so I ordered another set of rims and when they arrived it was not packaged like the last two. Parts were loose in the box and the wheel liners were missing. Whoever is boxing these wheels up, needs to take a little more care and make sure it’s done properly. Someone, was being a bit careless.
Other than that they do have a great prices.
Review by Avias6 months ago
They where a little slow getting my order together and shipping it, but my bike parts arrived intact and undamaged.
Review by Customeror6 months ago
America’s bike company was great, pricing was right. The bike I ordered was no longer available but they made it right and got me another color plus threw in a few gift items for my troubles, I will definitely order more bikes from them in the future!
Review by Bafford6 months ago
Fast shipping, great packaging, and easy assembly.
Review by Sedaray6 months ago
My first purchase experience with Americas Bike Company was very good. Four not five stars because I was disappointed that I did not get a response to my web inquiry within 24 hours, so I ended up calling. The call went directly to someone who could answer my questions and was clearly familiar with the product. When I ordered, I had a question that I included on the submission that resulted in a quick return call to clear up. The wheels were shipped really fast. Very well packaged and complete. Pricing was best I could find online. I will def look back to these guys for future bike purchases.
Review by Ebowo6 months ago
Great customer service, super satisfied, love my new bike , these guys are great.
Review by Clearance6 months ago
wheels in excellent shape on arrival. Thank you.
Review by Luyten Grillet7 months ago
Bike arrived safe and sound when promised. As it is a race bike, I wasn't certain what model would work for me. Nik, after listening and asking a few questions, emailed models he thought would work. The bike I selected was perfect.
Review by Ásrún7 months ago
So far the process of ordering a Bike was very easy.
Review by DrApis Kelesidou7 months ago
Nik gave me good advice concerning the bike fit. The bike arrived exactly when it was promised. Great company to do business with.
Review by NuHaus7 months ago
Top class customer service 10/10
Review by Morreen7 months ago
I'm amending a previous review since the issue has been resolved quickly and with great customer service.
I previously wrote a 3-star review because the bike arrived damaged. I am revising that to a 5-star rating because Nik was highly communicative in making things right. I provided some pictures of the damage, and expediently received replacement parts, which are exactly what was needed. Problem solved!
I really appreciate the friendly assistance. We get lots of compliments and have a blast riding our new (and now functional) Schwinn Tango tandem cruiser!
Review by JohnPeter Tathavadkar7 months ago
Well packaged bicycle. Easy to assemble. Great product.
Review by Bafford7 months ago
Great price and communication, bike received packaged nice and safe. I had my daughter up and rolling in 45 minutes and she loves it!!
Review by Ooshy7 months ago
Ordering prosess was very easy. Two sets of 26" rims work and look spectacular on my old schwinn cruiser bikes. Great products from a great company. Thanks, Pete T.
Review by Oks7 months ago
I had ordered a Raleigh Merit 1 bike that was unfortunately out of stock, but the manager reached out the next day and offered a suitably high quality alternative at a greatly discounted price as a replacement. I was very happy with the order and the package came in perfect condition.
Review by Barthee7 months ago
This a the second bike I have bought from ABC,
Great company to do business with. Will be the first place I look for any future bike purchases