Excellent service, I ordered the bike and within a couple of minutes I received confirmation on shipping. Tracking the package was simple and arrived on time and in great condition!!!
Review by Nierika1 month ago
I ordered a bike and got a confirmation email but my money went back into my bank account and ive called and emailed and still have no response
Review by JaimeP1 month ago
Placed an order and have no idea what's going on with it. Have called many times a day for a week and nobody answers. Emailed also with no reply. Please let me know status. Thanks.
Review by Kricie1 month ago
The first two orders I placed for new rims were perfect. I completed two bikes and decided to do mine so I ordered another set of rims and when they arrived it was not packaged like the last two. Parts were loose in the box and the wheel liners were missing. Whoever is boxing these wheels up, needs to take a little more care and make sure it’s done properly. Someone, was being a bit careless.
Other than that they do have a great prices.
Review by Avias2 months ago
They where a little slow getting my order together and shipping it, but my bike parts arrived intact and undamaged.
Review by Bafford2 months ago
Fast shipping, great packaging, and easy assembly.
Review by Sedaray2 months ago
My first purchase experience with Americas Bike Company was very good. Four not five stars because I was disappointed that I did not get a response to my web inquiry within 24 hours, so I ended up calling. The call went directly to someone who could answer my questions and was clearly familiar with the product. When I ordered, I had a question that I included on the submission that resulted in a quick return call to clear up. The wheels were shipped really fast. Very well packaged and complete. Pricing was best I could find online. I will def look back to these guys for future bike purchases.
Review by Ebowo2 months ago
Great customer service, super satisfied, love my new bike , these guys are great.
Review by Clearance2 months ago
wheels in excellent shape on arrival. Thank you.
Review by Luyten Grillet3 months ago
Bike arrived safe and sound when promised. As it is a race bike, I wasn't certain what model would work for me. Nik, after listening and asking a few questions, emailed models he thought would work. The bike I selected was perfect.
Review by Ásrún3 months ago
So far the process of ordering a Bike was very easy.
Review by DrApis Kelesidou3 months ago
Nik gave me good advice concerning the bike fit. The bike arrived exactly when it was promised. Great company to do business with.
Review by NuHaus3 months ago
Top class customer service 10/10
Review by Morreen3 months ago
I'm amending a previous review since the issue has been resolved quickly and with great customer service.
I previously wrote a 3-star review because the bike arrived damaged. I am revising that to a 5-star rating because Nik was highly communicative in making things right. I provided some pictures of the damage, and expediently received replacement parts, which are exactly what was needed. Problem solved!
I really appreciate the friendly assistance. We get lots of compliments and have a blast riding our new (and now functional) Schwinn Tango tandem cruiser!
Review by JohnPeter Tathavadkar3 months ago
Well packaged bicycle. Easy to assemble. Great product.
Review by Bafford3 months ago
Great price and communication, bike received packaged nice and safe. I had my daughter up and rolling in 45 minutes and she loves it!!
Review by Ooshy3 months ago
Ordering prosess was very easy. Two sets of 26" rims work and look spectacular on my old schwinn cruiser bikes. Great products from a great company. Thanks, Pete T.
Review by Oks3 months ago
I had ordered a Raleigh Merit 1 bike that was unfortunately out of stock, but the manager reached out the next day and offered a suitably high quality alternative at a greatly discounted price as a replacement. I was very happy with the order and the package came in perfect condition.
Review by Barthee3 months ago
This a the second bike I have bought from ABC,
Great company to do business with. Will be the first place I look for any future bike purchases
Review by Stephonie3 months ago
Any damages caused by rough handling by freight handlers were rectified by the friendly and courteous staff at the American bicycle company. We will definitely be purchasing more bicycles from them.
Review by Anvesh DeLillo3 months ago
I have ordered two bikes from this company and on both occasions I
have received excellent service.
The second bike I ordered had sold out so the company
sent a year newer model which would have cost more normally.
They knew the bike was a gift for my sister so they gave it too me for the same price and even added a few extra accessories at no cost.
The bikes were high quality at a great price.
I would definitely recommend this company to anyone in the market for a bike.
Review by Liane Baker3 months ago
I would highly recommend this company to others, I live in NY and received my son’s bike within 5 days across country via FedEx ground. The person I spoke to on the phone was very knowledgeable and offered to send me the tools I needed to partially assemble the bike at no extra charge, plus I got a free rear reflector and free shipping and no tax. He was also kind enough to send me a high res jpg. photo of the bike so I can print it and include it in my son’s bday card. He was counting down the days until it arrived! My 11 year old son Mikey was ecstatic and has been riding it every day!
Review by Kotoxri Zabriskie4 months ago
I haven't received the bike yet, but it is supposed to be on route. When ordering, it was marked as being in stock, which apparently it wasn't and any emails went unanswered. Phone calls were promptly answered though.
Review by Bonefixer Gizar4 months ago
Great price and service
Review by Odelta4 months ago
Would recommend more communication with customers.