Went to American Tire Depot in Camarillo, CA. Great service - honest manager. Gave me the low cost tire I wanted, didn't try to "upsell" me, was in and out in under 30 minutes! Will be back for the other tires when I have the money to buy them! Great place!
Review by Lizmerce Cambridgshire1 month ago
friendly service. they're informative &they don't rush you when there are people waiting to be helped.
Review by Yumaya1 month ago
Fixed my struts and wheel bearings for half the price of what my Toyota dealer was going to charge. Explained what was wrong and made me feel part of the process.
Review by Mmanaledi2 months ago
Awesome service. They were very good with customer service. made me feel like I was leaving my car in good hands. They put my spare in the back of my trunk under the boards.
Review by Svenske Chamekh2 months ago
Tires and service are fine, but the rebate has still not arrived, 2 1/2 months later.
All the guys at the shop are helpful, and I like the new tires, but I am still waiting on the Michelin refund.
Review by Reginer2 months ago
Scam Alert!! Ordered 4 new tires for the next day. Showed up at my appointment. They told me the wrong tires were sent. It would be $122 more for the correct tires. They happened to have the correct tires even though the wrong ones were sent/ ordered at the shop. Even after getting the sales rep on the line who made the "mistake" they would not honer the quoted price. It was a waste of time. For some reason the lady who came in not wearing a bra had no problems with her order. Jimmy's Tire in SC had a better price then the one offered after the scam and will not waste your time.
Review by Lenneber Qassimi2 months ago
I have been coming here for a few years now and the service is always great. I appreciate all the hard work these guys put in and I know how busy they get but they always seem to have it under control!
Review by Bonitoeliazar2 months ago
They are really nice but they rushed my car out and did a terrible job on the alignment, had to take it back for them to redo it. They also scratched my wheels. This is after paying more than $120 from an original quote.
Review by Nazimul3 months ago
Today I coming in to rotate the tires and balance it, but they're trying to sell me 4 tires, front shots, balance and alignment, That is crappy bad, bad, Not coming any more
Review by Decshox3 months ago
Took great care of me and great care of my car. I bought tires at this store a few months ago and will keep coming back. The cost of the oil change was a little higher than expected.
Review by Leesieloo3 months ago
I really loved my experience there. The staff is really welcoming and best of all honest unlike other places that want to take your money. So 5 stars i give
Review by Orokonui Conerty3 months ago
The wait was no more than 30min to finish the entire job. This place takes good care of their customers.
Review by Diahnn3 months ago
Very good 👍🏽
Review by Duki Hughry3 months ago
Andy the mechanic was great and showed me addition preventative maintenance for my car.
Review by AmberCherek3 months ago
I towed my Jeep project there to have a coolant system flush, oil change, front and rear diff fluid changed and have an axle seal changed. The body was off the frame so it should have been an easy thing. $380
Upon assembling my Jeep I found that there was no coolant in the system, not only that but after removing a hose to see how empty the system was there was dirty fluid with chunks in it. I took it back to be informed that they couldn't do a coolant flush unless it ran. They charged me for the flush and gave me the vehicle back knowing they couldn't do the work without informing me. So it got towed back for them to put fluid in.
I continued to assemble my Jeep and was surprised to find still not enough coolant in the radiator. In addition to that the axle seal was leaking profusely. This Jeep hasn't driven under its own power yet and it was leaking and on top of that the fluid coming out was pitch black. I paid to have the fluid changed. So at this point I have two things that they said was done that wasn't and a catastrophic failure all before the Jeep has driven under its own power. They came and inspected it and I towed it back to their store.
I get the Jeep back and am prepared to start it only to find still not enough coolant. I came to the conclusion they didn't understand how a thermostat worked. I put in half a gallon, waited 15 minutes for the fluid to pass the thermostat and ended up putting an entire gallon and a half in. Not only that but the axle was leaking again. I started the Jeep, attempted to drive it only to find that the lock on the hub on the axle that was fixed wasn't engaging because it wasn't reassembled properly. I took it back again. This is tow number three.
This time the regional manager is there to inspect the vehicle when I pick it up. I walked in to witness a man screaming at the top of his lungs they put the wrong tires on his truck, foreshadowing. The Jeep was on the lift when I got there. When we walked over to look at the axle it was leaking... it hadn't even touched the ground and it was leaking. Nothing left to say at this point. The mechanic tried to say it was residue and wiped it away but fluid reappeared a minute later. On top of that, the lock still wouldn't function so the Jeep was undriveable. I had it towed to another shop.
The other shop itemized why the leak occurred and found the hub lock was damaged in reassembly. I spent money on five tows, the actual seal repair I paid ATD to fix and had to replace the damaged lock. I easily paid four times what I paid American Tired Depot to fix the problems they caused and they are giving me the run around on giving me a refund for work they obviously didn't do. I didn't even ask for them to pay for the damage they did just to give me the money back for what they didn't do. Tired of the run around probably will sue for full damages at this point because they leave it up to assistant managers to apologize for lack of senior management response.
Avoid ATD Glendora like the plague. There are shops that are aware of what they can and can't do and will be honest about it.
Review by Dattaraj Takundwa3 months ago
The work was done properly. The staff was very helpful and professional. This was my first time. I would go back.
Review by Hemingway3 months ago
These guys are awesome
Review by Waddock3 months ago
I would like to thank Jose and his staff at the Vista location for being so helpful. Their customer service skills are on point. I would definitely go back for service.
Review by Gervasio3 months ago
Review by ConpilTV3 months ago
Great experience very friendly and helpful
Review by Nouvelle3 months ago
These guys are great. The manager is a phenomenal gentleman and works diligently to make the customer.
What a wonderful experience.
Review by Sittikorn3 months ago
Excellent tire service and customer service.
Review by Esti Pospichal3 months ago
Good and quick service.
Review by Vivolyn Obrist3 months ago
When I had gotten a quote 2 or 3 weeks ago there was no mention of old tire disposal fees, or alignment costs. I was disappointed to learn of them when I placed my order for new tires.