Reserved a full size all terrain special fro 4 adults and luggage.
I send an extra check email 3 day upfront, with positive reply.
At arrival there was not any fullsize car available.
They know that you can't go anywhere else!! So we cramped into into a manual car with not enough luggage space.
Especialy the lie, in the email reply 3 day upfront is astonishing. No respect for cusomers.
I predict American Carrental (Cancun) wil reply on this site that everything is solved. But that is not true. Beware before you make a reservation.
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