My organization uses these as a way to ensure safety during a land navigation class. The trackers work in areas without the best cell service and are accurate even in the middle of the woods.
The customer service really sets this company apart, they're always willing to do whatever they can to ensure the device is working to meet or exceed your standards. Hands down the best company to deal with!
Review by Madams2 years ago
They have appropriately addressed my concerns and I understand that have upgraded there off-hour response although fortunately I have not had to use off-hour support since the service has performed flawlessly.
Below is my initial feedback:
Device is not reliable and customer support only available Monday to Friday. They do not respond to emails or contact on the website.
They only troubleshoot issues but do not put permanent solutions in place.
Their off-hour support will only react if child is lost - which is not practical if the unit is not working.
Review by Jdhawke4 years ago
It's certainly "another gadget" but simple enough to master. The GPS locating is Canada is more or less precise but for a vulnerable adult, you get the idea. The product offers great peace of mind for the caretakers and more Liberty for the monitored individual. Customer service is informed and helpful.
I recommend it for those who have real need to monitor the needy.
Review by MzB4 years ago
The Amber Alert GPS system has been awesome. The product arrived in a timely manner and was easy to setup and use. My son loves to wear it and it gives me peace of mind. My only suggestion is a wrist band case that is waterproof/resistant and has a clasp that is child resistant. My son has special needs and requires a band that is difficult for him to remove and resists water. The product itself, I would highly recommend. As for accessories I would love to see a wristband that is child and waterproof!
Review by Jhyll4 years ago
I purchased my device through amber alert and i really enjoy it. I have referred it to family, friends and co workers. It is an amazing device to have and you can really use it for anything and multiply uses. Its a great peace of mind! Customer service is very helpful when I have a question! I would recommend this product to anyone with small children, children with disabilities, even elderly people. GREAT PRODUCT!
Review by Rochdi Derrow4 years ago
The product works really well and was easy to set up. The staff there is amazing and so helpful.
Review by Vallicornes Yuriditsky4 years ago
This device is fantastic. It allows you to see where your child is when they are not with you. It also indicates where registered offenders are, and gives you a 'preditor alert'. It's great for peace of mind.
Review by Josiely Damissah4 years ago
The Amber Alert GPS team, was extremely helpful and kind. Was willing to help me with any questions that I had. Over all, a great product and team. Thank you, Amber Alert GPS.
Review by MaryCatherine Soek4 years ago
We decided to get our daughter the Amber Alert GPS when she started riding the bus in second grade. It gave me peace of mind throughout the day knowing that she made it safe to school each day!
Thank you Amber Alert GPS!
Review by Parco4 years ago
I did a lot of research for the best option for my son whom is in Kindergarten. I am so pleased with the device. He got off the bus one day before someone was home to pick him up and he called me on the device and both me and him felt so safe! I love it!!!
Review by Bebina4 years ago
This company must be only 2 people. One in sales and one in technical support. I tried reaching them for 4 hours on Friday so I could activate my daughter's device and I never spoke to anyone. I left voicemail messages (every 30 minutes for 4 hours), emailed them and sent a message through their portal/site. No communication back from them ever. Now my daughter has a $112 paperweight that blinks and doesn't work. I tried activating it through their website and it was erroring as well and gave me a message saying to call them for support. The worst part, this is a replacement device. Her 1st device failed within the first few months, they said to send it in for repair. I asked for them to send a loaner and they told me they don't do that. I demanded a supervisor and was denied the right to speak to one. Finally the man I was speaking to agreed to send a loaner. Once received it didn't work for 3 days!! Then I sent in my broken one and it was never repaired. I had no communication with them. One day I called because the loaner was no misfinctioning and I was told that they destroyed her device because it couldn't be repaired. It had happened weeks before the conversation. Now I'm stuck with no device again because the loaner isn't working and the replacement that I bought, and had overnighted to me so she has it, isn't working because it's not activated. I do not recommend this company. Amber Alert should be ashamed to have their name on this device and linked to this company.
Review by Jazlaan Miccardi4 years ago
After doing some research, my wife and I purchased this product as a security and convenience measure for our family. My wife and children traveled across the country without me for Spring Break, and I had worries about safety and communication. Amber GPS (which is what the kids call it) has worked extremely well in providing safety and an additional layer of communication ease. I have been able to track their movements and discuss landmarks along the way of their trip. The kids love it, because they have the freedom to call me at their whim (from the device). The customer service from the order stage to the set up stage has been excellent- on par with Apple and other trailblazers in the customer service arena. The reps speak clear English and are very knowledgeable about their product. They even handled a rush delivery to me so that we would have them on time- very individualized service. Cheers to Amber Alert GPS. Thank you very much for everything.
Review by Anosan Widlowski4 years ago
Had had the Amber Alert GPS for 3 months now and have been very impressed. Great online tracking via Amber Alerts website. Also impressed with battery life, have tried other tracking devices and battery life was always an issue. Not with the Amber Alert GPS.
Review by Biditesh4 years ago
This is the perfect product for kids who are too young for a phone, but old enough to go on field trips without Mom and Dad. The mobile tracking app is fun for parents!
Review by Tharmalingam4 years ago
It's a good product. Battery life does suck. I wish there was a way to pay as you go, as I purchased to have my son use it on trips (i.e. Theme parks...etc) not necessary everyday, so that's not ideal...
Review by Yumm4 years ago
I am very happy to have found this system. I am in foster care for my granddaughter. I have introduced Amber Alert GPS to our case workers at child protection services. They did not know something like this existed. I hope they will recommend it to others in need of this kind of protection.
Review by Ritha4 years ago
I definitely recommend! I have had nothing but great experiences with Amber Alert GPS and their products.
Review by Pattarika4 years ago
I bought it. It worked only 3 days. I call the company. They told me to send them device for checking. I sent it 3 weeks later no respond. I sent e-mail to them and the answer is they will send it to technician. Technician e-mail back that he is looking into this device now.he is not sure what has happened but he will keep me updated as he research this problem. He wasn't contact me or call back. I send e-mail again but no any respond. I don't know where is my device now. It sent my device on March 22,2015. Today is May 13,2015. I decided to tell everyone to know how they are bad company. I just read review on Amazon about this company. Many people had the same problem.
Review by Rhonab4 years ago
My.3 year old grand daughter is having to participate in visits with her biological father which has done very little to prove him self as a responsible, trusting parent. So we purchased this device to have to security of knowing where she is during these visits. It notifies us if an excessive speed is used in a vehicle. This has been a blessing for our family to have .
Review by Srikhar Murta4 years ago
This product is excellent to have with little ones. Staff is very helpful and nice. way to go amber alert!!
Review by MGould Hemmings4 years ago
Review by Leemus Tully4 years ago
I've had the units for three months now, and they've worked perfectly so far.
Review by Ziahlee4 years ago
I love this device. I didn't think it was very user friendly in the beginning but after just a couple of days I've grown to love it! I'm talking about it's kind of hard to tell when the device is on and when it is off. I just go online to double check the status after I press the power button to confirm whether or not it is on or off. It definitely works the way it is supposed to and the predator alert is awesome. A student stole my daughter's device after she sat it down and we actually located it using the information from the device itself. Everyone that sees it wants extra information and they think it's really cool including the police! I do highly recommend this for every parent that has a school age child or one that is away from home frequently.