Staff was extremely helpful and professional with renewing my policy.
Review by Dudemanguy VanAartsen1 month ago
Tanya was a great help, and very patient, getting everything set.
Review by Ronalee Derrow1 month ago
The people at ALPS go above and beyond to make the renewal process easy. I really appreciate them.
Review by Migisha Cattron1 month ago
Courteous and knowledgeable staff
Review by Shenekra1 month ago
Review by ZionNagini2 months ago
I appreciated the responsive follow up as I begin my semi-retirement in private practice after years of governmental practice. I had many options explained to me and I felt confident in the answers I received.
Review by Teadora2 months ago
Great and fast service!!
Review by Annyce2 months ago
Great communication and follow through. The process was efficient and the staff was helpful with answering any questions about the application process. Premiums are competitive.
Review by Ashfield2 months ago
During the process of renewing, we received great follow-ups and advice. Absolute pleasure dealing with such professionalism
Review by Tullys Reynisson2 months ago
Excellent prompt response.
Review by Scrivener2 months ago
Customer service was great. The automated form used for setting up the policy isn't really talored to new firms with no prior history. Customer service was great about explaining and sorting it out.
Review by Tyurigh2 months ago
Our agent is the best. Prompt service, personal attention.
Review by GBarlow2 months ago
ALPS made it really easy to get insurance. They were wonderful to work with and responded very quickly to my inquiries.
Review by Absolut3 months ago
ALPS made the renewal process easy for me.
Review by Glodbreg3 months ago
Ben Parks worked with me to obtain the best coverage, at the best price, for my Firm's needs.
Review by AmeriKar3 months ago
Very good to work with. Excellent customer support and risk management resources.
Review by Wabashdoc3 months ago
Easy to understand process. All my questions were promptly answered.
Review by Hiromat3 months ago
As a new insured, I was very pleased with the excellent service
Review by Issrah3 months ago
Great experience. Answered all questions promptly.
Review by Jaunita3 months ago
Traci Hofer has been great to work with. Very happy with ALPS.
Review by Cordi Derrow3 months ago
Vicki Cox is a delight to work with. If all my vendors were as efficient and courteous, I might not retire as early as I am.
Review by Soinil3 months ago
ALPS has always provided excellent customer service.
Review by Arud ThrU3 months ago
I have never before purchased malpractice insurance and as such, was rather nervous at the prospect. James was ever so kind and helpful in assisting me with my policy selection. It was much appreciated.
Review by Awash Derrow4 months ago
I have been an insured and shareholder with ALPS for over 25 years. Overall it's a great company and has done great job helping attorneys like me minimize and prevent malpractice claims. Mark Bassingthwaighte's CLEs have been very helpful. However, I object to the new questions in my 2019 application for coverage concerning former members of my firm including the following question: "[h]as any current or former member of the Firm been the subject of any investigation, inquiry, disciplinary complaint or proceeding before any court, administrative agency or regulatory body . . ." coupled with the reminder that any event that should have been disclosed will be "excluded from coverage under the policy." My firm has been in business for 30 years and many attorneys have come and gone during that time; I have had no contact with most of them in over 10 years. How I am to find out whether any of them have been the subject of any investigation, etc.? Do I have to hire a private investigator to answer this question and the other similar questions? Even with the help of a PI, I may not answer the questions accurately. Mind you, the question does not ask whether "to the best of my knowledge and belief" has any former member been subject to any investigation, etc. This question has been the proverbial "last straw that broke the camel's back" and convinced me to leave the practice of law. My 2019 application for coverage will be the last one I ever file. And, I am selling all of my stock in ALPS. It's been fun, but it's over now. When my insurer conditions coverage on my answering questions that are nearly impossible to answer, it's another way of saying that ALPS really does not want my business any more.
Review by Nawshika Giacoletti4 months ago
Great experience, with quick action on their part.