They bought out woothosting, and now they SHUT DOWN their website and servers with NO warning.
I didnt get any warning or email and my websites are all offline with NO CHANCE to get the backups either!
Review by Zidrunas3 months ago
Very bad experience, they acquired many small hosting companies including woothosting, who use have great service and then they shutdown all the operations without any notice, they made the customers wait for months for the services to come back up and finally they announced that they are shutting all the operations and didn't offer any opportunity to backup and retrieve any of the data. Must have been great loss for many customers but I use to take regular backups so for me, it was mostly loss of time and services that I had already paid for.
Review by Jagiro Sceptic4 months ago
AlphaRacks became hosts of my vps after acquiring NFP Hosting. Weeks after they took over, the vps went down. I raised a ticket; they said they would get the service back up in a few weeks, and didn't. They then stopped responding.
Review by Momochimaru4 months ago
Thieves! Not even worth a star.
"NFPHosting has been acquired by AlphaRacks" as they said.
They just cut access to my VPS and said it's a known problem and we are working on it. after 3 months, nothing yet.
Review by Chiranjit Boosnur4 months ago
Bought out woot and immediately killed a server that's been near 100% for over two years. These a$$ clowns want me to plain text a bunch of possible passwords so they can fix their clown show....avoid at all costs.
Review by ChrisandAmanda Newburgh4 months ago
They're scammers. I found my server without service.
Review by Markkus Gaudiosi4 months ago
Down my server.
Review by Bejois4 months ago
Uptime: 0% for the last 30 days
Review by JeremyB4 months ago
I've had a VPS but downtime 50% and never responds on my tickets and now they just delete everything and AlphaRacks stopped without giving money and files back. SCAMMERS
Review by MillenialDiplomat Ghizzoni4 months ago
i paid for a full year and its been a month and i have not received any server ... they take payment and vanish
Review by Ropsalot4 months ago
I got 29 VPS with them and they have been down since May 16. Today is May 25 so it has been 9 days. They did reply to my ticket telling me to be patient since their upstream is having network routing issue but who knows what is the real problem. If your servers has been down for 9 days, how can you be patient.
Review by Korien4 months ago
Great experience.....I have been using alpharacks as my primary hosting vendor for two years. I have no major complaints about the service. Throughout these two years, I have only experienced one 15 minute downtime caused by some power failure which they quickly sorted out and compensated for. It’s great to be able to focus more on my development, rather than worry about my server being down (cough, with my last provider…)
Review by RickM Chellingworth5 months ago
I have used their service before they "brought" Nfphosting
A company on top of another crappy company doesn't make it any better.
This site only good if you going to try out the BAD side of webhosting.
Don't spend money on it. and don't put valuable data on it.
and the most important DON't expect relability on it.
Their terms and conditions are outrages, meaning they don't have one. And their reputation should be set as one that if you used it, ELIMINATE it.
or have special VIP invitation back by a team of laywer, when they do anything wrong. suit them! because thats what they deserve.
Thank you for reading my review.
Review by Meree5 months ago
Down Since 10 Days , No Reply From Support ,,, My Clients Are Worried
Review by Rolitha Gayer5 months ago
Performance was OK and price was good for a long time.
May 16 suddenly all services VPS and shared/reseller hosting goes down no word, weeks later they release some pathetic statement, outage due to bull politics, its now 3 June and services are still down.
Don't use lowendbox.com to find providers, use lowendtalk.com and check provider reviews.
Review by ItServicesGPL Weigele5 months ago
Server stopped for more than 2 weeks, and they don't give us a reasonable excuse. The same as QuadraNet, two busters who cheat to their customers.
Review by Joe5 months ago
Had issues initially due to ticket response times and server not being delivered. Apparently they had a huge influx of clients with their Black Friday deal. However, after escalating they were able to get the server provisioned and my problems resolved. So far so good, fast server - hybrid dedicated configuration.
The only recommendation I have for AlphaRacks is to try to fix ticket escalation issues so that tickets are handled appropriately and on time, publish clear and accurate SLAs on the website, and provide an alternative method of communication through the phone. If they fix these things I'd recommend to anyone.
Review by Doperé Feinberg5 months ago
Service wasn't bad when they were working. The sudden shutdown really sucked and I'm sure a lot of people lost a lot of files. Luckily all mine were replaceable and I filed a claimed through paypal and got my money back. So I'm A-Okay
Review by Samiti5 months ago
I bought an openvz VPS and the I/O and performance is the worst VPS I have ever seen. You got much less than what you pay.
Before the configuration, the speed is 8mb/s
Ticker num: #146784
After the configuration, the speed is 12mb/s
Review by Serophemus Enginnering5 months ago
Damn Never had their service but wanted to be part of the One Star Revolution!
Review by Vinayaki5 months ago
Been down for almost a full month and still down. Currently looking for new VPS provider.
Review by DonWA5 months ago
It's good when works
Review by Chitravanu Cascella5 months ago
Currently all my VPSs are dead for 3 days counting... Support is hardly accessible and doesn't answer.
I was a happy Woothosting customer. Unfortunately Woothosting was acquired by Alpharacks so I ended up with them.
In the first 2 weeks they moved my 3 VPS servers to a new machine and new IP address without prior notice.
I then had to change the DNS entries which is a pain in the neck as I have a lot of domains.
The move worked fine for two servers, but they messed something up with the third server. It took quite some time to get that fixed and they changed the IP address again...
I'll start getting new servers somewhere else.
Review by Chayapatt Televantides5 months ago
Slow support and unhelpful, I've requested them to change my VPS's rDNS and they said they did it and I should wait 72 hours so it will propagate, I've waited nothing change the ticket was "In progress..." I've contacted them after a few weeks as my VPS was paid for a year and they didn't even answer they just closed my ticket. The VPS is moving ok but not the best.
The CPanel hosting is awful I have a reselling plan bought on my account and it's terribly slow and their web server crashes a lot.
Edit: My VPS rDNS has been changed after I've posted this feedback!
Review by Dancinma5 months ago
ALL POSITIVE REVIEWS ARE FAKE.
5 days offline servers, VPS, KVM...
biggest scam over the history of Internet and the world wide web